Aleratec 350112 User Manual

Aleratec 350112 User Manual

1:5 hdd copy cruiser ide/sata

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USER GUIDE
Aleratec 1:5 HDD Copy Cruiser
IDE/SATA™
Hard Drive Duplicator and Sanitizer
Part No. 350112

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Summary of Contents for Aleratec 350112

  • Page 1 ® USER GUIDE Aleratec 1:5 HDD Copy Cruiser IDE/SATA™ Hard Drive Duplicator and Sanitizer Part No. 350112...
  • Page 2: Check Out Aleratec Online

    Copyright© 2010 Aleratec, Inc. 9851 Owensmouth Avenue Chatsworth, CA 91311 U.S.A. Aleratec® is a registered trademark and 1:5 HDD Copy Cruiser IDE/SATA™ is a trademark of Aleratec, Inc. Check out Aleratec Online! • aleratec.com • facebook.com/Aleratec • twitter.com/Aleratec...
  • Page 3 TV reception. The user is cautioned that changes and/or modifications made to this equipment, without the approval of manufacturer, could void the user’s authority to operate this equipment. www.aleratec.com...
  • Page 4: Safety Regulations

    Safety Regulations WARNING To prevent fire or shock hazard, do not expose the unit to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to authorized personnel only. www.aleratec.com...
  • Page 5: Table Of Contents

    Async Compare ..................17 PreScan Source ..................18 ReScan BUS....................19 Source HDD Size ..................20 Secure Erase ....................21 Overwrite ....................23 Setup ......................25 Advanced Setup ..................37 Specifications .....................47 Troubleshooting ..................47 Technical Support ..................48 Service and Support ...................49 Technical Support FAX Back Form ............52 www.aleratec.com...
  • Page 6 ® www.aleratec.com...
  • Page 7: Introduction

    ▪ Seven Pass per DoD 5220.22M • Secure Erase • Duplicates/Makes up to 5 HDD copies at once • Supports 2.5” and 3.5” SATA HDDs • Supports 3.5” IDE HDDs Optional 2.5” IDE HDD Adapter available (Aleratec Part Number 350106) www.aleratec.com...
  • Page 8: Key Items

    Introduction 1:5 HDD Copy Cruiser IDE/SATA Key Items Display Panel Controller (see page 4) Source Drive Bay Drive Bays Drive Bay Locking Switches Power Switch www.aleratec.com...
  • Page 9: 1:5 Hdd Copy Cruiser Ide/Sata Front Panel

    Each HDD bay has a red drive activity light that will light when the HDD is being used. Do not remove a drive when this light is on, otherwise you may lose your data. www.aleratec.com...
  • Page 10: 1:5 Hdd Copy Cruiser Ide/Sata Copy Controller Display Panel And Buttons

    ENT button is used to execute a selected function, or enter a menu ESC button is used to cancel a selected function, or exit a menu UP arrow is used to scroll backward through functions or menus DOWN arrow is used to scroll forward through functions or menus www.aleratec.com...
  • Page 11: Precautions

    Operating the duplicator immediately after a sudden increase in temperature may result in a malfunction. Transportation Keep the original packing materials for future moving or shipping of the 1:5 HDD Copy Cruiser IDE/SATA. www.aleratec.com...
  • Page 12: Overview

    Figure 3 shows the scanning of the drives  Detect Drives Please wait...  • Figure 4 shows the number of drives loaded.  Detect Drives Found 0 Devices  • Figure 5 shows the first function.  1. Copy HDD  www.aleratec.com...
  • Page 13: Main Menu

       11. Adv Setup   Note: The Advanced Setup function is a hidden menu. To access this menu, press ESC for 3 seconds. After you have completed any desired adjustments, press ESC to exit Advanced Setup. www.aleratec.com...
  • Page 14: Subfunctions

    The “Setup” menu has 13 subfunctions. These are: Language Copy Size Startup Menu Auto Compare Button Sound Device Info System Info 10. Setup   Fast Copy Auto Start Drive (Not Supported) Auto Start Timer (Not Supported) Tolerance Size BootTime Delay Quick Compare www.aleratec.com...
  • Page 15 Overview The “Advanced Setup” menu has nine subfunctions. These are: Read Error Skip Update Firmware Compare Firmware Quick Erase HDD 11. Adv Setup   Full Erase HDD H/W Diagnostic Load Default Copy HPA Burn In www.aleratec.com...
  • Page 16: Using The 1:5 Hdd Copy Cruiser Ide/Sata

    Press down gently until the hard drive is fully within the tray. Slide the top cover back onto the tray until it snaps into place. Unlock the HDD Bay. Insert the tray into the HDD Bay and push in firmly until the tray is flush. Lock the HDD Bay. www.aleratec.com...
  • Page 17: Removing Hard Drives

    Insert the tray into the HDD Bay and push in firmly until the tray is flush. Lock the HDD Bay. C. Unloading Hard Drive Trays from the Unit Unlock the HDD Bay. Pull the HDD Tray handle up and gently pull the tray out. www.aleratec.com...
  • Page 18 Using the 1:5 HDD Copy Cruiser IDE/SATA Loading and Unloading Hard Drives Source Drive Target Drives Note: If you are duplicating, the source hard disk drive goes in the top bay. www.aleratec.com...
  • Page 19: Main Menu

     The amount of data remaining to be transferred (shown in gigabytes), and time will be displayed as the percentage of completion increases. Note: The copying speed, capacity and duration may vary from one source hard drive to another. www.aleratec.com...
  • Page 20 Using the 1:5 HDD Copy Cruiser IDE/SATA Once duplication is complete, a job status screen will be displayed.  1. Copy HDD OK:1 Fail: 0  www.aleratec.com...
  • Page 21: Async Copy Hdd

     The amount of data remaining to be transferred (shown in gigabytes), and time will be displayed as the percentage of completion increases. Note: The copying speed, capacity and duration may vary from one source hard drive to another. www.aleratec.com...
  • Page 22: Compare Hdd

    Please wait...  During the compare process, the 1:5 HDD Cruiser will display progress information.  Comp-23MB/s 236.9.9GB 51:12  When the comparison is completed, a job status screen will be displayed.  Compare OK:1 Fail: 0 Diff: 0  www.aleratec.com...
  • Page 23: Async Compare

    Please wait...  During the compare process, the 1:5 HDD Cruiser will display progress information.  Comp-23MB/s 236.9.9GB 51:12  When the comparison is completed, a job status screen will be displayed.  Compare OK:1 Fail: 0 Diff: 0  www.aleratec.com...
  • Page 24: Prescan Source

     Detect Drives Please wait...  During the PreScan process, the 1:5 HDD Cruiser will display progress information.  Scan-52MB/s 236.4GB 1:15:04  When the PreScan is complete, a job status screen will be displayed.  PreScan OK!  www.aleratec.com...
  • Page 25: Rescan Bus

    Press ENT to begin the rescan, during which the following screen will be displayed.  Detect Drives Please wait...  Note: The order of scanning is CH:0 ~ CH:4. When the rescan is complete, the following screen will be displayed.  Bus re-scan OK! Found 6 Devices  www.aleratec.com...
  • Page 26: Source Hdd Size

    With the source HDD loaded, use the arrow buttons (or) to select “Source size”. The following screen will be displayed.  7. Source size  Press ENT to display the capacity of the source hard drive.  Total: 232.5GB  www.aleratec.com...
  • Page 27: Secure Erase

    To perform a “Secure Erase”, select “Yes” and a progress screen showing elapsed time will be be displayed.  In Progress Elapsed 0:01:15  When the process is finished, the following screen will be shown.  OK: 2 Fail: 0 Elapsed 0:56:14  www.aleratec.com...
  • Page 28 Using the 1:5 HDD Copy Cruiser IDE/SATA You can now scroll up and down for the individual status of each drive.  1 HDD CH:0 Wipe successful  www.aleratec.com...
  • Page 29: Overwrite

    Use the arrow buttons to scroll between the types of overwrite: One Pass, 3 Pass, and 7 Pass. To perform a “One Pass Overwrite”, select “One Pass” and press ENT.  Overwrite One Pass  The time elapsed for the Overwrite process will be displayed.  In Process Elapsed 13:30  www.aleratec.com...
  • Page 30 To perform a “Seven Pass Overwrite”, scroll to “7 Pass” and press ENT. The following screen will be displayed.  Overwrite 7 Pass 5220.22-M  This method will write over the entire capacity of the hard drives connected to the 1:5 HDD Cruiser seven different times. www.aleratec.com...
  • Page 31: Setup

    ENT to accept the change. Once all changes are complete, press ESC to exit the Setup menu. The following screen will be displayed.  Saving config... Please Wait...  When the configuration changes have been saved, the following screen will be shown.  10. Setup  www.aleratec.com...
  • Page 32 Press ENT to display the current language selection (the default language is English).  Language English  Use the arrow buttons () to toggle through the available options. Once you change a configuration option, remember to press ENT to save it. www.aleratec.com...
  • Page 33 Press ENT to display the current configuration setting.  10. Setup  Use the arrow buttons () to toggle through the available copy sizes (1% - 100%). Once you change a setting, remember to press ENT to save  Copy Size 1% - 100% (MB)age  www.aleratec.com...
  • Page 34 Press ENT to display the current configuration setting. The default setting is “1. Copy HDD”.  Startup Menu 1. Copy HDD  Use the arrow buttons () to toggle through the available options. Once you change a setting, remember to press ENT to save it. www.aleratec.com...
  • Page 35  Press ENT to display he current configuration setting. The default setting is “Off”.  Auto Compare  Use the arrow buttons () to modify the setting. After you change a setting, remember to press ENT to save it. www.aleratec.com...
  • Page 36 Press ENT to display the current configuration setting. The default is “On”.  Button Sound  Use the arrow buttons () to toggle through the available options. Once you change a default, remember to press ENT to save it. www.aleratec.com...
  • Page 37 Press ENT to display information about the first device.  0 Source CH: 0 Hitachi 149.1GB  Use the arrow buttons (or) to show information about any additional hard drive that is connected. The following screen will be displayed.  1 Target CH: 1 Hitachi 149.1GB  www.aleratec.com...
  • Page 38 After selecting “Setup” use the arrow keys () to toggle between the subfunctions. Press ENT to select. “System Info”. The following information will be displayed.  10-07. Setup System Info  Press ENT to display system information.  2055PF ver:A.24Q  www.aleratec.com...
  • Page 39 Press ENT to display the current configuration setting. The default is “On” (only used space will be copied).  Fast Copy  Use the arrow buttons () to toggle between “On” and “Off”. Once you change a default, remember to press ENT to save it. www.aleratec.com...
  • Page 40  Press ENT to display the current configuration setting. (Off or 1 - 100%)  Tolerance Size  Use the arrow buttons () to change the setting. Once you change a default, remember to press ENT to save it. www.aleratec.com...
  • Page 41  Press ENT to display the current configuration setting (0-99 sec).  Boot Time Delay 5 Sec  Use the arrow buttons () to change the setting. Once you change a default, remember to press ENT to save it. www.aleratec.com...
  • Page 42 Press ENT to display the current configuration setting (Off or 1 Byte - 100 MBytes).  Quick Compare  Use the arrow buttons () to change the setting. Once you change a default, remember to press ENT to save it. www.aleratec.com...
  • Page 43: Advanced Setup

    ENT to accept the change. Once all changes are complete, press ESC to exit the Adv Setup menu. The following screen will be displayed.  Saving Config... Please Wati...  When the configuration changes have been saved, the following screen will be shown.  11. Adv Setup  www.aleratec.com...
  • Page 44 Press ENT to display the current configuration setting. The default setting is “Off”.  Read Error Skip  Press the arrow buttons (or) to toggle the option “On” or “Off”. After changing a setting, remember to press ENT to save it. www.aleratec.com...
  • Page 45 Adv Setup: Update Firmware This function is used to update the 1:5 HDD Cruiser firmware to a later version. Note: Firmware updates are available from Aleratec technical support. 1.a CD method Open the case of the 1:5 HDD Cruiser . Disconnect the SATA cable from the blue connector on the controller board.
  • Page 46 DVD/CD disc. Note: Use “Compare Firmware” after updating the firmware from e-mail or from the Aleratec web site. This function is used after performing a firmware update on the 1:5 HDD Cruiser. Press and hold ESC for about three seconds to access the “Adv Setup”...
  • Page 47 () to select “Yes” or “No”. The following screen will be displayed.  All data will be lost, erase? No  Press ENT and the Quick Erase will begin. Once complete the following information will be displayed. Erasing Target The Selected HDD  Please Wait... Erase Finished www.aleratec.com...
  • Page 48 () to select “Yes” or “No”.  All data will be lost, erase? No  Select “Yes”, press ENT and the Full Erase will begin. Once complete the following information will be displayed. Erasing Target The Selected HDD  Please Wait... Erase Finished www.aleratec.com...
  • Page 49 Button Test → LCD Test Start SDRAM Test:   8192Kbytes OK Test IDE 0/1 Flash Test: OK Test finished   When all tests are complete the following information will be displayed.  Test Finished  www.aleratec.com...
  • Page 50 Press ENT to proceed to the following screen:  Load Default Config? Yes  Press ENT to confirm loading defaults, or press ESC to cancel. When all settings are restored to their original defaults the following information will be displayed.  Load Default  www.aleratec.com...
  • Page 51 ENT to save it. Note: The HPA is a hidden data region defined in ATA/ATAPI-4. This area is not usually accessible to the operating system or software applications. The 1:5 HDD Cruiser supports the copying of data from this hidden area. www.aleratec.com...
  • Page 52 Async Cpy & Cmp   Burn In Mode Async Compare  Use the arrow buttons () to select an option, press ENT and Burn In will begin. After changing a setting, remember to press ENT to save it. www.aleratec.com...
  • Page 53: Specifications

    1:5 HDD Copy Cruiser IDE/SATA to become inoperable. If the system is working normally, do not attempt this operation. If the system is already experiencing problems, please contact Aleratec for repairs. Startup/Shutdown Do not power off the system while it is performing an operation.
  • Page 54: Technical Support

    Technical Support After reading this User Guide, if you need additional assistance with this product, please contact Aleratec Technical Support. Our technical staff will be happy to assist you, but they may need your help to better assist you. Contacting support without all the necessary information can be both time consuming and frustrating.
  • Page 55: Service And Support

    If the product fails during normal and proper use within the warranty period, Aleratec, Inc. will, at its option, repair or replace the product at no cost (except shipping and insurance). This limited warranty does not include service to...
  • Page 56 (even if Aleratec, Inc. has been advised of the possibility of such damages).
  • Page 57 Any service outside the scope of this limited warranty shall be at Aleratec, Inc.’s or its Authorized Service Provider’s rates and terms then in effect. This warranty gives you specific legal rights; you may also have other rights which vary from state to state.
  • Page 58: Technical Support Fax Back Form

    I am experiencing the following issues with my 1:5 HDD Copy Cruiser IDE/SATA: ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ By answering these questions, your problem will be solved more rapidly. Make copies as necessary. You can reach us electronically at: www.aleratec.com on the internet. www.aleratec.com...
  • Page 59 Document Number: 350112_ENG_Rev. B Copyright © 2010 Specifications subject to change without notice. Aleratec, Inc. 9851 Owensmouth Avenue Chatsworth, CA 91311 U.S.A. www.aleratec.com...

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