Customer Support Representatives; Faxable Facts - Oki OKIPAGE8c Manuallines

Okidata Customer Support
Representatives
Agents are available 24 hours a day, 7 days a week.
Please be sure that you are calling from a telephone close
to your printer, so you can describe your problem
accurately. Our customer service representative are
trained on all current Okidata products They can answer
your questions regarding:
• Installation of your printer
• Determination of printer issues and require
service
• Consumer relations
• Interface information
• Availability and installation of printer drivers.
(CSRs are not trained to provide assistance with
the use of commercial software packages.
Please consult your software user's manual for
times and availability of their support).

Faxable Facts

You can have product and support information faxed
automatically to you through Okidata's Faxable Facts, an
online document retrieval system. A touch-tone tele-
phone and facsimile machine with a designated telephone
number are required.
Call toll-free at 1-800-654-6651, press option 2 to hear a
description of how Faxable Facts works. If you are
calling for the first time, order a catalog of available
documents. This faxback system is accessible 24 hours a
day, 7 days a week. The following information can be
faxed to you in minutes:
• Product data brochures
• Product part numbers and pricing (USA and
Canadian)
• User tips
• Accessories, options, and consumables part
numbers and pricing (USA and Canadian)
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