Configuration Problems; Printer Problems - HP Tc2120 - Server - 256 MB RAM Operation And Maintenance Manual

Chapter 6
16. Reinstall remaining components one at a time once video returns. One of the removed components may
have been causing the no video problem. After all the components are reinstalled, reset the HP Server's
BIOS configuration switch back to the appropriate setting.

Configuration Problems

Symptom:
· The configuration cannot be saved and the battery loses power.
Action:
Refer to this section if the server frequently loses date and time that may be caused by the battery losing
power.
1. Review the Troubleshooting Checklist before you continue.
2. If the server frequently loses the time and date, replace the battery. The battery is attached to the system
board.
3. Set the new date and time, and reset the configuration parameters using the Setup Utility, if necessary.
4. To start the (BIOS) Setup Utility, boot or reboot the system and press F10 when prompted.
5. Turn off AC power to the server, then back on again and reboot to see if the date and time was saved.
6. If date and time are still requested, and the battery is good, perform the next procedure, below.
WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety,
never attempt to recharge, disassemble, or burn the old battery. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer's instructions.
Symptom:
· The configuration information is frequently lost and the battery is good.
Action:
If the battery is good and you cannot save system configuration, do the following:
1. Review the Troubleshooting Checklist before you continue. BIOS configuration information is saved in
the CMOS memory.
2. If you continue to lose configuration information and the battery is good, or you cannot save the BIOS
information to CMOS memory:
o Check the battery socket terminals for corrosion or loose connections.
If this does not correct the problem, call your HP Customer Support Center before replacing any more parts.

Printer Problems

If the printer does not work, do the following:
1. Verify that the AC power cord is plugged into the power source and the printer.
2. Ensure the printer power switch is ON and the AC outlet is working.
3. If the printer is plugged into a multiple-outlet box, make sure the switch on the outlet box is turned on
and the circuit breaker (if applicable) is not tripped.
4. Ensure the printer is online and available for printing.
Troubleshooting
11