Flexible Disk And Flexible Disk Drive Problems; Cd-Rom Problems - HP Tc2120 - Server - 256 MB RAM Operation And Maintenance Manual

Chapter 6
4. In (BIOS) Setup Utility, ensure mouse's port does not have a resource conflict.To start the (BIOS) Setup
Utility, boot or reboot the system and press F10 when prompted.
5. Ensure correct mouse driver has been installed onto the boot drive. Refer to the mouse installation
manual or the operating system manual.
6. Replace the mouse with a known-good unit.
7. Try using a USB mouse.
If the problem persists, contact your HP Support Service Center before replacing the system board.

Flexible Disk and Flexible Disk Drive Problems

If the HP Server cannot boot from, write to, or format a flexible disk, do the following:
1. Try booting from a known good flexible disk.
2. Press F8 and select "Boot from A drive."
3. If there is a bootable CD in the CD-ROM drive, remove it. By default, the CD-ROM drive is first in the
boot order, so if there is a CD-ROM disk in the drive, the HP Server will not boot to a bootable flexible
disk.
4. Select the system BIOS Setup Utility (F10 on POST when prompted) and verify the mass storage
configuration is correct.
NOTE
If for some reason the system BIOS Setup Utility cannot be accessed, clear the CMOS.
5. Ensure the disk is not write protected.
6. Ensure that the disk drive is trying to be accessed. Look for an activity light on the drive.
7. Try another flexible disk.
8. Boot to the HP Navigator CD and try creating a disk form the Diskette Library. This will eliminate the
NOS causing the problem since the Navigator is only using DOS.
Flexible Disk Drive Problems
1. Verify that the internal drive cables are securely attached and functional by inspecting the cables and
reseating the connections at both ends.
2. If the cables are securely attached, and the drive still does not work, replace the cable with a known
good cable.
3. If the problem persists, check for environmental problems that could damage disk media and disk drive
heads.
Environmental problems result from:
o Radiated Interference: Sources include communications and radar installations, radio/TV broadcast
transmitters, and hand-held receivers.
o Airborne Contaminants: Sources include dust, smoke, and ashes. Steam from duplication equipment
may result in intermittent disk errors.
If the problem persists, call the HP Customer Support Center for further assistance before replacing any parts.

CD-ROM Problems

Symptom:
·
The CD-ROM drawer will not open.
Troubleshooting
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