Bios Recovery; Bios Update - HP Tc2120 - Server - 256 MB RAM Operation And Maintenance Manual

Chapter 6
troubleshoot the problem. If the problem persists, contact your HP Customer Support provider or your
reseller.
If there is no error message, follow these steps:
1. If you are an experienced user, verify the server is configured correctly in the (BIOS) Setup Utility. To
start the (BIOS) Setup Utility, boot or reboot the system and press F10 when prompted.
2. If the server still does not work:
a. Power off the server and remove all external peripherals, except the monitor and keyboard.
b. Test the server for normal operation now.
c. If the server still does not work, go to Step 3.
3. If the server still does not work, turn off the monitor, the server, and all external devices, and check the
internal hardware, as follows:
a. Unplug the power cord and all telephone cables.
b. Remove the server's left side cover.
c. Verify all accessory boards are firmly seated in the respective slots.
d. Ensure all disk drive power and data cables are securely and properly connected.
e. Verify the mass storage configuration with the descriptions listed in Chapter 3 of the Owners and
Maintenance Guide.
f. Verify all the DIMMs are HP DIMMs.
g. Replace the left side cover, and if necessary, use the lock to secure the cover on the server.
h. Replace the power cord and all of the cables.
i. Turn on the monitor.
j. Turn on the server.
k. Check for an error message or beep code.
4. Insert the HP Startup CD-ROM into the CD-ROM drive and reboot the server.
5. Run the Diagnostics for Windows utility from the Startup CD-ROM and verify the server's hardware
integrity.

BIOS Recovery

BIOS Update

Use this procedure if you need to update your server BIOS with the latest BIOS version. HP regularly posts a
new version of the HP Server tc2120 BIOS on the website to improve the server's performance.
1. Prepare a blank and formatted 3 ½" disk.
2. Insert this diskette to any Windows PC with HTML browser and a connection to the Internet.
3. Locate and download the latest HP Server tc2120 BIOS to the server's hard drive from HP's web site at:
http://www.hp.com/
4. Double-click on the downloaded file and follow the instructions to extract to a flexible disk.
5. Boot the server with the BIOS update diskette in the flexible disk drive.
6. This action will automatically flash the BIOS from the diskette to the server.
7. Remove the BIOS update diskette and then reboot the server and press F10 when prompted to start the
(BIOS) Setup Utility.
8. Make the changes you wish to make (such as system time, passwords, or boot device priority) to the
(BIOS).
Troubleshooting
5