Dvd Super Multi Drive - Toshiba PTA40U-012009 User Manual

Troubleshooting

DVD Super Multi drive

For more information, refer to Chapter 4,
Problem
You cannot access a
CD/DVD in the drive
Some CD/DVDs run
correctly, but others
do not
9-12
Operating
Procedure
Make sure the drive
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD or DVD. Make sure
there is no obstruction. Remove any foreign
object.
Check whether the DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the Media care
for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software
Check the CD/DVD
Check the type of DVD/CD you are using.
The drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROMXA Mode 2
(Form1, Form2), Enhanced CD
(CD-EXTRA), CD-G (Audio CD
only)
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the
drive section in Chapter 2,
Basics.
'
s drawer is securely closed.
section in Chapter 4
'
s needs.
'
s documentation.
Optical Media
The Grand
User's Manual
Tour.