Software
The problems may be caused by your software or diskette. If you cannot
load a software package, the media (usually a diskette) may be damaged
or the program might be corrupted. Try loading another copy of the
software.
If an error message appears while you are using a software package,
check the software documentation. These documents usually include a
problem solving section or a summary of error messages.
Next, check any error messages in the OS documentation.
Hardware
If you cannot find a software problem, check your hardware. First run
through the items in the preliminary checklist above. If you still cannot
correct the problem, try to identify the source. The next section provides
checklists for individual components and peripherals.
Hardware and system checklist
This section discusses problems caused by your computer's hardware or
attached peripherals. Basic problems may occur in the following areas:
■
System start-up
■
Self test
■
Power
■
Password
■
Keyboard
■
LCD panel
■
Hard disk drive
■
CD-ROM drive
■
DVD-ROM drive
■
CD-RW/DVD-ROM drive
■
DVD Multi drive
■
Diskette drive
■
Infrared port
System start-up
When the computer does not start properly, check the following items:
■
Self Test
■
Power Sources
■
Power-on Password
Tecra S1 Series
■
Printer
■
Pointing device
■
PC card
■
SD card
■
Monitor
■
Sound system
■
TV output signal
■
USB
■
Modem
■
Standby/Hibernation
■
Memory Expansion
■
LAN
■
Wireless LAN
Troubleshooting
9-3