Options And Software Limited Warranties - HP Presario All-in-One CQ1-1000 - Desktop PC Limited Warranty

Customer Self Repair Warranty Service
In countries/regions where it is available, your HP Limited Warranty may include a
customer self repair warranty service. If applicable, HP will determine in its sole discretion
that customer self repair is the appropriate method of warranty service. If so, HP will ship
approved replacement parts directly to you to fulfill your HP Hardware Product warranty
service. This will save considerable repair time. After you contact HP and the fault
diagnosis identifies that the problem can be fixed using one of these parts, a replaceable
part can be sent directly to you. Once the part arrives, replace the defective part pursuant
to the provided instructions and documentation. If further assistance is required, call the
HP Technical Support Center and a technician will assist you over the phone. In cases
where the replacement part must be returned to HP, you must ship the defective part back
to HP within a defined period of time, normally fifteen (15) days. The defective part must
be returned with the associated documentation in the provided shipping material. Failure
to return the defective product may result in HP billing you for the replacement. With a
customer self repair, HP will pay all shipping and part return costs and determine the
courier/carrier to be used. If customer self repair applies to you, please refer to your
specific HP Hardware Product announcement. You can also obtain information on this
warranty service on the HP Web site at:
http://www.hp.com/hk/support
Or
http://www.hp.com.tw/support
Service Upgrades
HP has a range of additional support and service coverage for your product that can be
purchased locally. However, some support and related products may not be available in
all countries/regions. For information on availability of service upgrades and the cost for
these service upgrades, refer to the HP Web site at:
http://www.hp.com/hk/support
Or
http://www.hp.com.tw/support

Options and Software Limited Warranties

The Limited Warranty terms and conditions for most HP-branded options (HP Options) are
as set forth in the Limited Warranty applicable to the HP Option and are included in the
HP Option product packaging. If your HP Option is installed in an HP Hardware Product,
HP may provide warranty service for either the period specified in the warranty
documents (HP Option Limited Warranty Period) that shipped with the HP Option or for
the remaining warranty period of the HP Hardware Product in which the HP Option is
being installed, whichever period is the longer, but not to exceed three (3) years from the
date you purchased the HP Option. The HP Option Limited Warranty Period starts from
the date of purchase from HP or an HP-authorized reseller. Your dated sales or delivery
receipt, showing the date of purchase of the HP Option, is your warranty start date. See
your HP Option Limited Warranty for more details. Non-HP options are provided "AS IS".
However, non-HP manufacturers and suppliers may provide warranties directly to you.
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