Transferring Files And Settings To Your New Computer; Troubleshooting And Maintenance; Computer Does Not Start - HP Presario All-in-One CQ1-1000 - Desktop PC Getting Started Manual

Transferring files and settings to your new
computer
You can copy files from another computer to your new computer by using CDs or DVDs, memory sticks, and
external hard drives. You can also use Windows Easy Transfer software, which is included with Windows 7
(select models only), to copy files and settings to a storage device or, using an Easy Transfer Cable, directly
from another computer to the new computer. The Easy Transfer Cable is a USB cable designed specifically to
connect two computers and to work with the Windows Easy Transfer software.
NOTE:
The Easy Transfer Cable is sold separately. A standard USB cable does not work.
To transfer your files and settings:
1. Click the Start button, type Windows Easy Transfer into the Start Search box, and then click
Windows Easy Transfer.
2. Follow the onscreen instructions in the Windows Easy Transfer wizard to transfer your files to your new
computer.
NOTE:
Some features might not be available on systems that are shipped without a version of Microsoft
Windows.
3

Troubleshooting and maintenance

Refer to the documentation provided by the product manufacturer for information about peripheral-specific
problems, such as issues with a monitor or a printer. The following tables present some issues you might
encounter while installing, starting up, or using your computer and possible solutions.
For more information or for additional troubleshooting options, see Getting information on page 1.

Computer does not start

Symptom Possible solution
Error message: Contact Support.
Hard disk drive
error.
6 Chapter 3 Troubleshooting and maintenance ENWW