Hp Total Care; When Should I Contact Hp Total Care Support And Services - HP Pavilion Ultimate d4900 - Desktop PC Support Manual

HP Photosmart Essential
http://www.hp.com/go/pse
MSN
1-800-386-5550
http://support.msn.com
NetZero
1-800-638-9376 (1-800-NETZERO)
http://netzero.net
Symantec — Norton Internet Security
http://www.symantec.com/techsupp
Intuit — Quicken Basic
1-900-555-4688
http://www.intuit.com

HP Total Care

HP Total Care provides fast, friendly, and effective expert
advice for all your HP products. If you have a question or if
a problem arises, we offer extensive service and support
options around the clock to better handle your needs. Go to
your computer's Help and Support Center for the fastest
resolutions. For more information on your support and
services options visit:
http://www.hp.com/go/totalcare
Or
http://www.hp.ca/totalcare (Canada)
16
When Should I Contact HP Total
Care Support and Services?
•
The Help and Support Center or other support tools on
your computer do not identify or help solve your problem.
•
You either do not have Internet access or cannot connect
to the Internet to use the HP Technical Support Web site
or to chat with qualified online support specialists.
•
There is obvious damage or a mechanical breakdown
with your product, and it does not work.
HP Total Care Agents are available 24 hours a day in
English, Spanish (U.S. only), and French (Canada only)
via telephone to provide expert assistance.
HP: 1-800-474-6836 (800-HP-invent)
Compaq: 1-800-652-6672 (800-OK-Compaq)
NOTE: Support options, availability, and hours vary by
product, country/region, and language and are subject to
change.
HP Total Care Out-of-Warranty
Support Options
Even after your warranty has ended, HP can still provide
you with service and support options.
•
Visa and MasterCard holders in the United States or
callers from Canada, call:
HP: 1-800-474-6836 (800-HP-invent)
Compaq: 1-800-652-6672 (800-OK-Compaq)
•
1-time technical support,
$40* USD (Can $39.99*) per call.
•
1-year unlimited technical support,
$75* USD (Can $69.99*).
*Prices are subject to change without notice and may vary
based on your product.
Fees are charged to your Visa or MasterCard.