HP Pavilion Ultimate d4900 - Desktop PC Support Manual

Limited warranty and support guide
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Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it's important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed through the Help and Support Center. Click the
Windows Start Button, Help and Support, and then click System Information.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________

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Summary of Contents for HP Pavilion Ultimate d4900 - Desktop PC

  • Page 1 Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed through the Help and Support Center.
  • Page 2: Hardware Limited Warranty

    This HP Hardware Limited Warranty gives you, the customer, service response time is subject to change due to local parts express limited warranty rights from Hewlett-Packard, the availability. If so, your HP authorized service provider can manufacturer. Please refer to HP’s Web site for an extensive provide you with details.
  • Page 3: Exclusive Remedy

    Unless otherwise stated, and to the extent permitted by local YOU SHOULD MAKE PERIODIC BACKUP COPIES law, new HP Hardware Products may be manufactured OF THE DATA STORED ON YOUR HARD DRIVE OR using new materials or new and used materials equivalent to OTHER STORAGE DEVICES AS A PRECAUTION new in performance and reliability.
  • Page 4: Limited Warranty Period

    THIS LIMITATION OF LIABILITY APPLIES WHETHER fault diagnosis identifies that the problem can be fixed using DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER one of these parts, a replaceable part can be sent directly to THIS LIMITED WARRANTY OR AS A TORT CLAIM you.
  • Page 5: Options And Software Limited Warranties

    HP may, at its sole discretion, determine if on-site warranty showing the date of purchase of the HP Option, is your service is required. For example, in many cases, the defect warranty start date. See your HP Option Limited Warranty can be fixed by the use of a Customer Self Repair (CSR) part for more details.
  • Page 6: Software Technical Support

    (a) you (either an individual or a 14 DAYS FOR A REFUND SUBJECT TO THE REFUND single entity) and (b) Hewlett-Packard Company (“HP”) that POLICY OF YOUR PLACE OF PURCHASE. governs your use of any Software Product, installed on or 1.
  • Page 7 c. Copying. You may make archival or back-up copies of or transfer the license or Software Product except as the Software Product, provided the copy contains all of the expressly provided in this EULA. original Software Product’s proprietary notices and that it is 5.
  • Page 8 (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS 13. CAPACITY AND AUTHORITY TO CONTRACT. You OF PROFITS OR CONFIDENTIAL OR OTHER represent that you are of the legal age of majority in your INFORMATION, FOR BUSINESS INTERRUPTION, FOR state of residence and, if applicable, you are duly PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING OUT authorized by your employer to enter into this contract.
  • Page 9: Declaration Of Conformity

    May 9, 2007 For regulatory compliance information only, contact: Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Pty Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130 European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany (FAX: +49-7031-14-3143) North America Contact: Hardware Quality Eng. Manager, Hewlett-Packard, CPC, 10955 Tantau Ave., Cupertino, CA 95014...
  • Page 10: Operating Specifications

    Operating Specifications Electrical ratings: AC INPUT 100–127V , 3A or 4A or 6A* 200–240V , 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2000 m Storage altitude:...
  • Page 11: Fcc Regulatory And Safety Information

    FCC Regulatory and Safety Information Consumer Information and FCC Requirements (USA Only) Telephone Connection Federal Communications Commission (FCC) Radio • This equipment complies with Part 68 of the Federal Frequency Interference Statement Communications Commission rules. These rules permit WARNING: This equipment has been tested and this device to be directly connected to the telephone found to comply with the limits for a Class B network.
  • Page 12: Additional Safety Information

    Canada Department of Communications WARNING: When using this device, basic safety (DOC) Notice precautions should always be followed to reduce the risk of fire, electric shock, and injury to Telephone Connection persons, including the following: The Canada Department of Communications label identifies •...
  • Page 13: Laser Safety Statement

    AC Power Safety Warning Laser Safety Statement Class 1 LED Product WARNING: Install the computer near an AC outlet. The AC power cord is your computer’s The CD and DVD drives contain a laser system and are main AC disconnecting device and must be easily classified as a “Class 1 Laser Product”...
  • Page 14 Lightning Protection Power Lines For added protection of any product during a lightning An outside antenna system should not be located in the storm, or when it is left unattended and unused for long vicinity of overhead power lines or other electric light or periods of time, unplug the product from the wall outlet and power circuits, or where it can fall into such power lines or disconnect the antenna or cable system.
  • Page 15: Support Information

    Support Information 5 If you have not solved the problem, call HP Total Care, Don’t Forget to Register! toll-free, by phone, 24 hours a day, seven days a You can register your computer through the Help and week in English, Spanish (U.S. only), and French ®...
  • Page 16: Hp Total Care

    HP Photosmart Essential When Should I Contact HP Total http://www.hp.com/go/pse Care Support and Services? • The Help and Support Center or other support tools on 1-800-386-5550 your computer do not identify or help solve your problem. http://support.msn.com • You either do not have Internet access or cannot connect NetZero to the Internet to use the HP Technical Support Web site 1-800-638-9376 (1-800-NETZERO)
  • Page 17: Protect Your Investment

    HP Total Care. For more information visit The information contained herein is subject to change http://www.hp.com/go/totalcare (U.S. only) without notice. or call: Copyright © 2004–2008 Hewlett-Packard Development 1-866-234-1377 Company, L.P. http://www.hp.ca/totalcare (Canada only) or call: 1-877-231-4351...
  • Page 20 Printed in...

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