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Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
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For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers
recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.
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Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
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Store individual packages on a flat surface.
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Do not store anything on top of individual paper packages.
Avoiding jams
Load paper properly
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Make sure paper lies flat in the tray.
Correct paper loading
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Do not remove a tray while the printer is printing.
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Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
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Do not load too much paper. Make sure the stack height does not exceed the maximum paper fill indicator.
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Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly against
the paper or envelopes.
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Push the tray in firmly after loading paper.
Use recommended paper
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Use only recommended paper or specialty media.
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Do not load wrinkled, creased, damp, bent, or curled paper.
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Flex and straighten paper before loading it.
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Do not use paper that has been cut or trimmed by hand.
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Do not mix paper sizes, weights, or types in the same stack.
Incorrect paper loading
Media guide
Page 3 of 4
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