Touchpad; Video; Telephone Support; Before Calling Gateway Customer Care - Gateway P-6313h Reference Manual

Touchpad

Touchpad is not working
•
The notebook is not responding when you click or tap on
the touchpad
•
The pointer moves unexpectedly
•
•

Video

The projector or monitor is not working
•
•

Telephone support

Before calling Gateway Customer Care

If you have a technical problem with your notebook, follow
these recommendations before contacting Gateway Customer
Care:
•
•
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CHAPTER 9: Troubleshooting
Make sure the touchpad is turned on. For more
information, see "Changing mouse, touchpad, or
pointing device settings" in your online User Guide.
Turn on the touchpad. For instructions on how to adjust
the touchpad settings, see "Changing mouse, touchpad,
or pointing device settings" in your online User Guide.
Clean the touchpad with a damp cloth (water only) and
wipe it dry.
Adjust the touchpad settings. For instructions on how to
adjust the touchpad settings, see "Changing mouse,
touchpad, or pointing device settings" in your online
User Guide.
Make sure that you have pressed F
external monitor option.
Make sure that the monitor is turned on and that the
video cable is connected correctly.
Make sure that your notebook is connected correctly to
a grounded AC outlet that is supplying power. If you use
a surge protector, make sure that it is turned on.
If a peripheral device, such as a keyboard or mouse, does
not appear to work, make sure that all cables are
plugged in securely.
+F4 to activate the
N