Gateway MX6650 - Pentium M 1.86 GHz User Manual page 105

If you are using a cable or DSL modem, make sure that the modem
cable is plugged into the Ethernet network jack and not the modem
jack. See "Right" on page 12
been made correctly.
■ Make sure that you do not have a problem with your modem. For
more information, see
■ Make sure that your account with your Internet service provider (ISP)
is set up correctly. Contact your ISP technical support for help.
Help and
Support
You see an "Unable to locate host" message and are unable to browse
the Internet
This problem can occur when you have typed a URL (Web address)
incorrectly, you have lost your Internet connection, or your ISP is having
technical difficulties.
Double-check the URL or try a different URL. If the error message still
appears, disconnect from the ISP connection and close your browser, then
reconnect and open the browser. If you still get the error, your ISP may
be having technical difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
■
The condition of the telephone lines in your residence or at your
local telephone service
■
The condition of the Internet computers to which you connect and
the number of users accessing those computers
■ The complexity of graphics and multimedia on Web pages
■ Having multiple Web browsers open, performing multiple
downloads, and having multiple programs open on your notebook
People are sending you e-mail messages, but you have not received
any mail
■
Click the receive button in your e-mail program.
to make sure that the connections have
"Modem (dial-up)" on page
For more information about troubleshooting Internet
connections, click Start, then click Help and Support.
Type the keyword troubleshooting connections in the
Search box
www.gateway.com
Troubleshooting
101.
, then click the arrow.
99