Call Diversion (Call Forward) - Polycom SoundPoint IP 301 Administrator's Manual

Administrator Guide - SoundPoint
Local

3.2.5 Call Diversion (Call Forward)

The phone provides a flexible call diversion feature to divert (forward) calls to another
destination. Call diversion can be applied automatically to all calls, only when the
phone is busy, or after an extended period of alerting. The user can elect to manually
divert calls while they are in the alerting state to a predefined or manually specified
destination. The call diversion feature works in conjunction with the distinctive
incoming call treatment feature. The user's ability to originate calls is unaffected by
all call diversion options. Each registration has its own diversion properties.
Central
(boot
server)
Local
44
® ®
IP / SoundStation IP
Web Server None.
(if enabled)
Local Phone User None.
Interface
Configuration file: Set all call diversion settings including a global forward-to
phone1.cfg contact and individual settings for call forward all, call for-
ward busy, call forward no-answer, and call forward do-not-
disturb.
•
Web Server Set all call diversion settings.
(if enabled)
Navigate to: http://<phoneIPAddress>/reg.htm
Changes are saved to local flash and backed up to <Ethernet
address>-phone.cfg on the boot server. They will perma-
nently override global settings unless deleted via the Reset
User Settings menu selection.
Local Phone User The user can set the call-forward-all setting from the idle
Interface display (enable/disable and specify the forward-to contact)
as well as divert callers while the call is alerting.
Changes are saved to local flash and backed up to <Ethernet
address>-phone.cfg on the boot server. They will perma-
nently override global settings unless deleted via the Reset
User Settings menu selection.
Copyright © 2005 Polycom, Inc.
For more information, see 4.6.2.3 Diversion <divert/>
on page 133.
Features