Polycom SoundPoint IP 301 Administrator's Manual page 5

Administrator Guide - SoundPoint
3.5.1 Multilingual User Interface ............................................................................................................. 52
3.5.2 Downloadable Fonts ....................................................................................................................... 53
3.5.3 Synthesized Call Progress Tones...................................................................................................... 53
3.6 Advanced Server Features ........................................54
3.6.1 Voicemail Integration ..................................................................................................................... 54
3.6.2 Multiple Registrations..................................................................................................................... 55
3.6.3 ACD login / logout ......................................................................................................................... 58
3.6.4 ACD agent available / unavailable.................................................................................................. 58
3.6.5 Server Redundancy ........................................................................................................................ 58
3.6.5.1 DNS SIP Server Name Resolution...........................................................................................59
3.7 Accessory Internet Features.......................................59
3.7.1 MicroBrowser ................................................................................................................................. 59
3.8 Security Features .....................................................60
3.8.1 Local User and Administrator Privilege Levels.................................................................................. 60
3.8.2 Custom Certificates......................................................................................................................... 60
3.8.3 Incoming Signaling Validation......................................................................................................... 61
4 Optimization .................................................... 63
4.1 Ethernet Switch .......................................................63
4.2 Application Network Setup .......................................63
4.2.1 RTP Ports ....................................................................................................................................... 63
4.2.2 Working with Network Address Translation (NAT) ............................................................................ 64
4.3 Updating and Rebooting...........................................65
4.4 Event Logging .........................................................66
4.5 Audio Quality Issues and VLANs ................................67
4.5.1 IP TOS ........................................................................................................................................... 67
4.5.2 IEEE 802.1p/Q............................................................................................................................... 68
4.5.3 RTCP Support ................................................................................................................................. 69
4.6 Configuration Files...................................................71
4.6.1 SIP Configuration - sip.cfg .............................................................................................................. 73
4.6.1.1 Protocol <volpProt/>...........................................................................................................73
4.6.1.2 Dial Plan <dialplan/>..........................................................................................................79
4.6.1.3 Localization <localization/> .................................................................................................80
4.6.1.4 User Preferences <user_preferences/> ..................................................................................84
® ®
IP / SoundStation IP
Copyright © 2005 Polycom, Inc.
Table of Contents
iii