Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Completely distorted picture or
black/white picture with DVD
No sound or distorted sound
No audio at digital output
No sound and picture
Disc can't be played
Picture freezes momentarily
No return to start-up screen when
disc is removed
– Check if the AC power cord is properly connected.
– Press the STANDBY ON on the front of the DVD
system to turn on the power.
– Refer to your TV's manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
– Check if the TV is switched on.
– Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
– Connect DVD Player directly to the TV.
– Make sure the disc is compatible with the DVD/
– Ensure that the DVD Player's TV System is set to
match that of the Disc and your TV.
– Adjust the volume.
– Check that the speakers are connected correctly.
– Check the digital connections.
– Check if your receiver can decode MPEG-2 or DTS
and if not, please make sure the digital output is set
– Check if the audio format of the selected audio
language matches your receiver capabilities.
– Check that the SCART cable is connected to the
correct device (See Connecting TV).
– The DVD+R/CD-R must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
– Region code incorrect.
– Check the disc for fingerprints/scratches and
clean with a soft cloth wiping from centre to edge.
– Reset the unit by switching the player off, then on