Troubleshooting - Philips DVP5960 User Manual

Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Problem Solution
No power
No picture
Distorted picture
Completely distorted picture or
black/white picture with DVD
No sound or distorted sound
No audio at digital output
Disc can't be played
— Check if the AC power coat is properly connected.
— Press th e STANDBY ON'on the front of the DVD
• system to turn on the power.
Referto ourWs manual for correct Video In
channel selection. Change the TV chat))id a !9
see the DVD screen.
Check if'thelV is witched on.
- If the progressive scan feature is activated ixr$ie'
connected TV does not support progressive signals
or the cables are not connected accordingly, see -
page 20 for proper progressive scan set up or
deactivate the
essive scan feature as below:
1} Turn nil'
rNroressive scan ,rnode r Wrrr on
•tn:rc*feia8ti —.
Press OPE WCLOSE to open the disc tray
3} Press numeric keypad't on the remote control for
few seconds.
- Sometimes asmall : amount cf`picture distorbon.may
appear depending on the disc being played back This
is not a m lninctiori:
Connect Dui} Player directiy.to thelV.
- ,Ftake sure the disc is compatible with the DVD
c
Ensure that the CAD PlayersWType is set to match
that of the Disc and your'f V.
- Adjusti~e volume.
- Check that the speakers are connected ccxredty.
- Check th e digits] connections
Ct'eck if your receiver cast decode t!li?EG4 and if
natplea#e make sure he digta, l output is set to
f:CM.
- Check (the audio format of Th e selected audio
{arrgzrage'nac~the6 ytrur'recewer' c~abihtre5.
- The 1 D+f
D. iustbe1inel¢ed..'
- Enstu ttse Esc lake, s facts up
- Checkifhe'•discriveflytrying another disc .
fte
tdt incOnect.
VIstusatwww.phehps.com/support fpr service stipp srt
48