Cartridge Activity Led; Using The Rdx Utility For Diagnostics; To Run The Rdx Utility For Windows; Emergency Eject - HP AJ765A - StorageWorks RDX Removable Disk Backup System User Manual

Cartridge Activity LED

Table 4 Cartridge LED
LED Status
OFF
Steady GREEN
Blinking GREEN
Steady AMBER

Using the RDX utility for diagnostics

The RDX Utility is a Windows™ application that allows you to diagnose problems with your RDX
Removable Disk Backup System. It is normally installed immediately after connecting the RDX unit to
ensure that the eject function operates correctly, see
With the RDX utility, you can:
• Identify RDX Removable Disk Backup Systems attached to your server.
• Retrieve device and cartridge status information.
• Upgrade the firmware in the RDX Removable Disk Backup System.
• Test the unit and the cartridge.

To run the RDX Utility for Windows

Click Start > All Programs > RDX Utility > RDX Utility. For instructions on using the RDX utility, click Help.

Emergency eject

NOTE:
Do not emergency eject a cartridge while the cartridge activity LED is flashing.
If the cartridge does not eject, using either the eject button or the right-click eject methods, use the
following emergency eject hole method to recover the cartridge.
1.
If using the internal RDX Removable Disk Backup System, turn off your server. If using the external
RDX Removable Disk Backup System, unplug the power cable.
30
Troubleshooting
Meaning
Action required
The cartridge is not inserted correctly or the unit has no
power.
Not ready
Make sure the cartridge is inserted correctly; it should
lock into place with a clicking sound. Check the power
cables.
The cartridge is
None. This is normal.
ready for operation
None. The unit is carrying out a read, write or seek
Activity
operation.
The unit has detected a cartridge fault condition. Check
for the following fault conditions:
• The cartridge is not compatible with the RDX
Removable Disk Backup System
Fault
• The cartridge has been severely damaged
• The cartridge has not been fully inserted
If this does not resolve the problem, run the RDX
diagnostic application.
"Install the RDX utility" on page 23.