HP AJ765A - StorageWorks RDX Removable Disk Backup System User Manual
Storageworks rdx removable disk backup system
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Also See for AJ765A - StorageWorks RDX Removable Disk Backup System:
- Release note (6 pages) ,
- Firmware release notes (6 pages) ,
- Getting started manual (2 pages)
Related Manuals for HP AJ765A - StorageWorks RDX Removable Disk Backup System
Summary of Contents for HP AJ765A - StorageWorks RDX Removable Disk Backup System
- Page 1 HP StorageWorks RDX Removable Disk Backup System User Guide Part number: 484933–001 First edition: June 2008...
- Page 2 Legal and notice information © Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Page 3: Table Of Contents
Contents About this guide ......Intended audience ........Related documentation . - Page 4 Unload using the eject button ......Removing power from the unit ....... . 5 Troubleshooting .
- Page 5 Figures 1 Front view of the RDX Removable Disk Backup System ....2 Removing cover from typical server ......3 Installing RDX Removable Disk Backup System .
- Page 6 Tables 1 Document conventions ....... 2 Power requirements ....... 3 Power LED .
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Page 7: About This Guide
About this guide This guide provides information about: • Installing the HP StorageWorks RDX Removable Disk Backup System • Using the HP StorageWorks RDX Removable Disk Backup System • Troubleshooting the HP StorageWorks RDX Removable Disk Backup System Intended audience This guide is intended for users who install, operate and maintain HP StorageWorks RDX Removable Disk Backup Systems. -
Page 8: Hp Technical Support
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: •... -
Page 9: Hp Websites
HP websites For additional information, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocs.feedback@hp.com. All submissions become the property of HP. RDX Removable Disk Backup System... - Page 10 About this guide...
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Page 11: Before You Start
1 Before you start In this chapter: • “Overview” on page 11 • “Which operating systems are supported?” on page 11 • “How do I connect the drive to my server?” on page 11 • “What are the mounting requirements for an internal device?”... -
Page 12: What Are The Mounting Requirements For An Internal Device
For internal drives, the USB 2.0 connection is via an internal port on the server’s system board, which may be a standard Type A connector or a 4–pin header cable. What are the mounting requirements for an internal device? Mounting bay You need one industry-standard, 5¼-inch, half-height bay in which to install the HP RDX Removable Disk Backup System. -
Page 13: Installing An Internal Rdx Removable Disk Backup System
2 Installing an internal RDX Removable Disk Backup System If you are installing an external RDX Removable Disk Backup System, please refer to “Installing an external RDX Removable Disk Backup System” on page 21. NOTE: It is important to ensure that you connect your drive to a USB 2.0 port. The drive will work on a USB 1.1 port but performance will be severely degraded. -
Page 14: Attach Mounting Hardware
Remove the cover and front panel from the server, as detailed in your server’s documentation. As you work inside the server, you may have to disconnect other signal cables or power cables from other devices to maneuver the new drive into place. If you have to do this, make a note of their position and connections so you can put them back correctly later. -
Page 15: Install Drive
• Mounting screws: Other HP ProLiant server models, such as ML350 and ML370, require the use of special locating screws with no mounting rail. Use a Torx screwdriver to attach the appropriate screws. You may need to purchase the M3 screws separately. Other servers Attach the appropriate mounting hardware. -
Page 16: Connect Cables To The Server
Connect cables to the server Decide which USB cable to use Look at the diagram on the inside of the side panel of the server to establish whether the server has an internal USB port and its location. This may be a Type A USB connector or a special 5–pin connector with one pin missing for keying. -
Page 17: Attach Usb And Power Cable To The Rdx Removable Disk Backup System
Figure 5 Connecting to a standard USB port • If your server has a special USB port, use the supplied, special USB cable, as illustrated in Figure 6 on page 17. Select the special cable that is appropriate for the pin layout on the USB port. -
Page 18: Secure The Rdx Removable Disk Backup System
Attach a spare power cable from the server’s internal power supply to the power connector. 1 and 4. power cable 3. RDX Removable Disk Backup System 2 and 5. USB cable 6. server’s power supply Figure 7 Attaching USB and power cable Secure the RDX Removable Disk Backup System NOTE: The server latches and side views of your server model may not be exactly the same as shown in the... -
Page 19: Mounting Hardware Used (Hp Proliant)
Mounting hardware used (HP ProLiant) Ensure that you use the correct mounting rails or locating screws, as described in “Attach mounting hardware” on page 14. The server also incorporates a locking mechanism to hold the RDX Removable Disk Backup System in place. Push the server latch down to lock the drive into position. - Page 20 Installing an internal RDX Removable Disk Backup System...
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Page 21: Installing An External Rdx Removable Disk Backup System
3 Installing an external RDX Removable Disk Backup System If you are installing an internal RDX Removable Disk Backup System, please refer to “Installing an internal RDX Removable Disk Backup System” on page 13. In this chapter: • “Connecting the power and USB cables”... -
Page 22: Connecting The Usb Cable
Plug the Type B (square) connector on the USB cable into the socket on the back of the RDX Removable Disk Backup System and connect the Type A (flat) connector to the server. Figure 9 Connecting the USB cable Plug the rounded end of the AC adapter into the RDX Removable Disk Backup System and use the supplied power cord to plug the AC adapter into a power outlet. -
Page 23: Operating Your Rdx Removable Disk Backup System
4 Operating your RDX Removable Disk Backup System In this chapter: • “Install the RDX utility” on page 23 • “Front panel” on page 23 • “Media” on page 24 • “Loading and unloading” on page 25 • “Removing power from the unit”... -
Page 24: Media
1. cartridge activity LED 2. eject button / power LED 3. emergency reset hole Figure 11 Front panel NOTE: On the internal model, the Eject button is to the right of the cartridge slot. Media For best performance we recommend HP branded media. The RDX Removable Backup System supports any HP RDX cartridge. -
Page 25: Handling Cartridges
Loading and unloading Inserting cartridges Insert a cartridge into the unit with the keyed corner facing the upper left corner of the RDX Removable Disk Backup System. The cartridge fits in only one orientation. (The write-protect tab is on the back right of the cartridge.) Push the cartridge gently into the unit until it locks into place with a clicking sound. -
Page 26: Unload Using The Eject Button
Unload using the eject button Press the Eject button on the front panel. 1. cartridge activity LED 2. eject button Figure 13 Ejecting a cartridge NOTE: On the internal model, the Eject button is to the right of the cartridge slot. The drive completes any task it is currently performing and ejects the cartridge. -
Page 27: Troubleshooting
5 Troubleshooting In this chapter: • “General Procedure” on page 27 • “Using the RDX utility for diagnostics ” on page 30 • “Understanding the LEDs” on page 28 • “Emergency eject” on page 30 • “RDX Removable Disk Backup System does not appear in Device Manager”... -
Page 28: Understanding The Leds
If the problem persists, check the environmental conditions against the specified limits (refer to http://www.hp.com). Perhaps move the drive to a more suitable site. Has a new operating system been installed in the host server? Has new backup software been installed? The problem could lie with the host or the software. -
Page 29: Power Led
Power LED Table 3 Power LED LED Status Meaning Action required Check the power cable connection and replace the cable if necessary. You can use the power cable from your monitor or another device to check that the connection is working. -
Page 30: Cartridge Activity Led
Cartridge Activity LED Table 4 Cartridge LED LED Status Meaning Action required The cartridge is not inserted correctly or the unit has no power. Not ready Make sure the cartridge is inserted correctly; it should lock into place with a clicking sound. Check the power cables. -
Page 31: The Rdx Removable Disk Backup System Does Not Appear In The Device Manager
Insert a large straightened paper clip (or similar object) into the Emergency Eject Hole (see “Front panel with LEDs” on page 28). Do not insert the object in the hole at an angle. Keep the object straight and apply some force to eject the cartridge. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and pull the cartridge straight out. - Page 32 Make sure you are using the latest BIOS for your system by checking http://www.hp.com/support Disable USB boot in the BIOS and retry. Attempt to eject the cartridge and retry boot, or boot with the RDX Removable Disk Backup System disconnected. If using a FAT32 formatted cartridge, reformatting to another file system may fix the problem.
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Page 33: Replacing An Internal Rdx Removable Disk Backup System
6 Replacing an internal RDX Removable Disk Backup System In this chapter: • “To disconnect your RDX Removable Disk Backup System” on page 33 • “To reconnect your RDX Removable Disk Backup System” on page 33 If your RDX Removable Disk Backup System proves to be faulty and cannot be repaired and it is still covered by the original warranty, it will be replaced. - Page 34 Replacing an internal RDX Removable Disk Backup System...
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Page 35: Usb Configuration Guide
7 USB Configuration Guide In this chapter: • “USB in HP StorageWorks devices” on page 35 • “USB terminology” on page 35 • “Setting up a USB network” on page 36 • “USB cables” on page 36 USB in HP StorageWorks devices The RDX Removable Disk Backup system is a USB 2.0 logo certified device. -
Page 36: Setting Up A Usb Network
The transfer speed capabilities of a device are often referred to by the USB specification revision in which the transfer rate was defined. Therefore a USB 2.0 Hub will support high, full and low speed, but a USB 1.1 hub will only support full and low speed. The USB specification was developed and is maintained by the USB organization. -
Page 37: Index
Index external drive attach mounting hardware connect power cable, 21 internal drive, 14 connect USB cable, 21 audience, 7 installation, 21 backup software problems, 27 firmware download fails, 31 boot fails, 31 front panel, 23 buttons LEDs, 24 Eject, 25 LEDs, 28 Unload, 26 front... -
Page 38: Power Requirements
technical support media, 24 HP, 8 mounting requirements, 12 service locator website, 9 text symbols, 7 operating systems, 11 operating your drive, 23 unload emergency eject, 30 Unload button, 26 unloading cartridges, 25 performance, 31 eject button, 26 power LED, 29 mouse right-click, 25 power...