AT&T E5943 User Manual page 55

Appendix
Troubleshooting
System • Make sure to enter your remote access code correctly (see page
does not
respond
• Make sure you are calling from a touch tone phone. When you
to remote
commands.
• The answering system may not detect the remote access
• There may be noise or interference on the phone line you are
System does • Make sure answering system is on (see page 30).
not record
• Make sure announcement only is off.
message.
Announcement • When you record your announcement, make sure you speak in a
message is
not clear.
• Make sure there is no background noise (TV, music, etc.) while
38).
dial a number, you should hear tones. If you hear clicks, the
phone is not a touch-tone telephone and cannot activate the
answering system.
code while your announcement is playing. Try waiting until the
announcement is over before entering the code.
using. Press dial pad keys firmly.
normal tone of voice, about 9 inches from the base.
you are recording.
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