AT&T E5943 User Manual
AT&T E5943 User Manual

AT&T E5943 User Manual

5.8 ghz cordless telephone/answering system with caller id/call waiting

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User's Manual
5.8 GHz Cordless
Telephone/Answering
System E5943B/
E5944B
with Caller ID/Call Waiting

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Summary of Contents for AT&T E5943

  • Page 1 User’s Manual 5.8 GHz Cordless Telephone/Answering System E5943B/ E5944B with Caller ID/Call Waiting...
  • Page 2: Need Help

    Congratulations on your purchase of this AT&T product. Before using this telephone system, you must read Important safety instructions on pages 52 to 54 of this manual. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues.
  • Page 3: Information About Caller Id With Call Waiting

    IMPORTANT Information about caller ID with call waiting This product has a caller ID with call waiting feature that works with service from your local telephone service provider. Caller ID with call waiting lets you see who is calling before you answer the phone, even when you’re on another call.
  • Page 4 You must install and STOP! See page 8 charge battery before for easy instructions. using the telephone. For customer service or product information, visit our website at www.telephones.att.com 1 (800) 222-3111 or call 1 (866) 288-4268 In Canada, call Add new handsets to make your phone more versatile (see page 43) Your telephone can accommodate up to four cordless handsets.
  • Page 5: Table Of Contents

    User’s manual 5.8 GHz Cordless Telephone/Answering System E5943B/ E5944B with Caller ID/Call Waiting Table of contents Getting started Answering system operation Quick reference guide ....2 Parts checklist ......4 Day & time announcements ..31 Before you begin ......6 Outgoing announcements..32 Telephone base installation ..7 Announcement only mode ..33 Battery installation &...
  • Page 6: Getting Started

    Getting started Quick reference guide Cordless handset SELECT MENU Caller ID ( CID) Press to scroll down while in menus. Press to display menu, or to select Press to display caller ID information highlighted item from menu or save (see page 28). While entering names an entry.
  • Page 7: Telephone Base

    Getting started Quick reference guide Telephone base Telephone function keys HANDSET LOCATOR/ INTERCOM....Press to make handset(s) beep (see page 12), initiate an intercom conversation, transfer or forward a call (see pages 15-17). REDIAL/PAUSE ..Press to activate the speakerphone to dial out the most recently called number. When the speakerphone is already on, press to dial out the most recently called number or press and hold to insert a three second dialing...
  • Page 8: Parts Checklist

    Getting started Parts checklist for E5943B Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Cordless handsets Cordless handset charger Battery packs Power adapter for Power adapter for...
  • Page 9 Getting started Parts checklist for E5944B Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Wall mount bracket Telephone base Cordless handsets Belt clips Power adapter for Power adapters for cord-...
  • Page 10: Before You Begin

    Getting started Before you begin About caller identification Telephone operating range Caller ID with call waiting features This cordless telephone operates in this telephone lets you see with the maximum power allowed who’s calling before you answer by the Federal Communications the phone, even when you’re on Commission (FCC).
  • Page 11: Telephone Base Installation

    Getting started Telephone base installation Install the telephone base as shown below. Choose a location in a central loca- tion within the home and: • away from any other cordless (wireless) device such as cordless telephones, 802.11 wireless router (for example, WiFi). •...
  • Page 12: Battery Installation & Charging

    Getting started Battery installation & charging After battery installation, place each handset in the telephone base or a charger and allow it to charge for 16 hours before use. You can keep the battery packs charged by returning the handsets to the telephone base or chargers after each use.
  • Page 13: Wall Mounting

    Getting started Wall mounting The base can be installed on any standard wallphone outlet as shown below. Choose a location away from any electronic equipment, such as personal com- puters, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1) Connect telephone line cord and power adapter to telephone jacks and wall jacks, as shown on page 7.
  • Page 14: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches on side of handset. Rotate and pull to remove. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset.
  • Page 15: Telephone Operation

    Telephone operation Elapsed time Basic handset operation PHONE 00:00:12 Making and answering calls To answer an incoming call, press PHONE FLASH or any dial pad key (0-9, * or #). To SPEAKER, make a call, press PHONE SPEAKER FLASH then dial a number. Press to hang up.
  • Page 16: Basic Base Operation

    Telephone operation Basic base operation Making and answering calls To answer an incoming call, press , or SPEAKER any dial pad key (0-9, * or #). To make a call, press , then dial a number. Press SPEAKER SPEAKER again to hang up. Speakerphone Last number redial When the base is idle, press...
  • Page 17: Options While On Calls - Handset And Base

    Telephone operation Options while on calls - handset and base Volume control Press on the button on the side VOLUME of the handset or press on the VOLUME Volume button on the base to adjust the listening volume levels (1-5, of which 5 is the highest). When you change the volume level, the new set- ting will automatically be saved.
  • Page 18 Telephone operation Options while on calls - handset and base Mute Press to silence the microphone. You MUTE DELETE will be able to hear the person at the other end, but they will not be able to hear you until you press again and resume speaking.
  • Page 19: Intercom Calls

    Telephone operation Intercom calls Intercom calls If you have more than one handset, use the inter- com feature to have conversations between the handsets and base. • Press the button on a handset or INTERCOM on the base to initi- INTERCOM HANDSET LOCATOR/ ate an intercom call.
  • Page 20: Call Forward

    Telephone operation Call forward An external call can be forwarded between the fol- lowing parties: • From one handset to another handset (pur- chased separately). • From a handset to the base. • From the base to a handset. Call forward During a conversation, you can forward the call to another handset or to the base.
  • Page 21: Call Transfer

    Telephone operation Call transfer An external call can be transferred between the following parties: • From one handset to another handset (pur- chased separately). • From a handset to the base. • From the base to a handset. Call transfer During a conversation, you can transfer the call to another handset or to the base.
  • Page 22: Handset Settings

    Telephone operation Highlighted menu item Handset settings Using the feature menu, you can change settings to >DIRECTORY CALL LOG customize how the telephone works. Press , then use the buttons MENU SELECT to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a >...
  • Page 23 Telephone operation Handset settings Language LANGUAGE ENGLISH At this menu, you can select the language used in all menus and screen displays. Use the but- tons to select ENGLISH, SPANISH or FRENCH, then press to save your preference. SELECT MENU The default language is English, only change this option if you wish to see the menu and screen dis- played in Spanish or French.
  • Page 24: Base Settings

    Telephone operation Base settings Ringer volume You can set a base ring volume level (1-6), or turn the ringer off (0). When the base is idle, use the on the button to hear an example VOLUME of each volume level and save the one you prefer. NOTE: The ringer volume level also determines the level of ring- ing for intercom calls (see page 15).
  • Page 25: Directory

    Directory Directory Shared directory Pat Williams 555-1234 The directory is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. Memory capacity The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long.
  • Page 26: New Directory Entries

    Directory HANDSET 1 New directory entries To create a new directory entry Press , then press MENU SELECT SELECT MENU choose DIRECTORY. Press to highlight STORE. Press , then enter the telephone SELECT MENU >DIRECTORY number when prompted. CALL LOG Use the dial pad to enter up to 32 digits, or copy a number from redial by pressing REDIAL...
  • Page 27 Directory New directory entries The cursor moves to the right when you press another dial pad button or the button. Press to move the cursor to the left. Press DELETE MUTE to erase letters if you make a mistake. Storing the entry Press to store your new directory SELECT...
  • Page 28: Directory Search

    Directory HANDSET 1 Directory search To browse through the directory ^DIR Press to display the first listing in the direc- tory. You can then use the to browse through the directory, or search to find a specific Andrew entry. Entries will be displayed alphabetically by the 555-6789 first letter in the name.
  • Page 29: To Dial, Delete Or Change Entries

    Directory HANDSET 1 To dial, delete or change entries To dial a displayed number When any directory entry is displayed, press ) to dial the displayed PHONE SPEAKER FLASH number. Andrew 555-6789 To delete an entry When any directory entry is displayed, press MUTE to delete the displayed entry from the DELETE...
  • Page 30: Caller Id Log

    Caller ID log Caller ID log Shared caller ID log The caller ID log is stored in the base, and is CHARLIE JOHNSON 1-888-883-2445 shared by all handsets. Changes made at any one 11/23 10:01 handset will be reflected in all. How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about...
  • Page 31: How Caller Id Works

    Caller ID log Caller ID log About names Names of callers will be displayed only if the infor- mation is provided by your local telephone com- pany. If the telephone number of the person calling exactly matches a number in your directory, the name that appears on screen will match the name as you entered it into your directory.
  • Page 32: To Review The Call Log

    Caller ID log HANDSET 1 6 MISSED CALLS To review the call log To review the call log VCID Press to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown on the left. Pat Williams 555-1234 11/23 10:31...
  • Page 33 Caller ID log To review the call log • Press to copy this entry into your SELECT MENU directory. If the name or number is not pro- vided, you will be prompted to enter them (see page 22). • Press and hold for four seconds, CLEAR the number of missed calls shown on the mes-...
  • Page 34 Answering sys- tem operation Message capacity The answering system can record up to 99 mes- sages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Message counter Messages will remain available for replay until you delete them.
  • Page 35: Answering System Operation

    Answering system operation Turning the answering sys- tem on and off Day and time announcements To set day & time Before playing each message, the answering sys- tem announces the day and time the message was received. Press TIME / Before using the answering system, you should fol- low the steps on the left to set the day and time, The system will announce the...
  • Page 36: Outgoing Announcements

    Answering system operation Outgoing announcements Outgoing announcements are the messages call- ers hear when calls are answered by the answering system. The phone is pre-programmed with announce- Elapsed Press to stop recording time ments for normal (answer and record) mode and recording.
  • Page 37: Announcement Only Mode

    Answering system operation Announcement only mode In announcement only mode, callers hear an announcement but cannot leave messages. A is displayed when announce- To turn Announcement only on or off ment only is activated. Press repeatedly until you hear SETUP “Announcement only, record no messages.
  • Page 38: Change Feature Options

    Change feature options You can change how the answering system oper- ates. Press repeatedly to hear each feature. SETUP Press when you hear the feature you want CHANGE SETUP to modify. Press until desired feature is heard (see list at right). Feature options (default settings underlined) System announces: Feature description:...
  • Page 39: Message Playback

    Number of messages (or, dur- ing playback, message number Message playback currently playing). Press to hear messages. The system PLAY /STOP announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (earliest first). If there are no new messages, the system will play back all messages (earliest first).
  • Page 40: Recording & Playing Memos

    Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if Elapsed Press to stop others in your household use the answering system.
  • Page 41: Message Counter Displays

    Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays No messages. Number of messages/memos, or message number currently playing (flashes if you have new messages).
  • Page 42: Remote Access

    Dial your telephone number from any touch tone phone. Remote access When system answers, enter A two-digit security code is required to access two-digit remote access code your answering system from any touch tone phone. (19 unless you have changed it).
  • Page 43 Remote access Help menu Press to hear list of features & com- mands. Turn system off Press to turn off answering system. Incoming calls will no longer be answered. Turn system on If off, system will answer after 10 rings. Enter your access code, then press 0 to turn it on.
  • Page 44: Screen Icons, Indicator Lights & Tones

    Screen icons, indicator lights & tones Screen icons & alert tones Screen icons Ringer off. Battery charging (animated display). HANDSET 1 Low battery (flashing); place handset in base or charger to recharge. MUTE 11/23 10:01 Microphone is muted. MUTE Missed and un-reviewed calls. Handset alert tones Two short beeps Press...
  • Page 45: Handset Display Screen Messages

    Handset display screen messages Screen display messages The handset is in use. You have just ended a call. You are accessing an empty call log. You are accessing an empty directory. You are saving to a full directory. The call is on mute. The handset speakerphone is in use.
  • Page 46 Handset display screen messages Screen display messages A handset with a low battery has been placed in the base unit or charger. Failed intercom or conference call (There are already two handsets or one handset and the base being used).
  • Page 47: Adding New Handsets

    Adding new handsets Your telephone can accommodate up to four cordless handsets. You can add new handsets (E597-2, purchased separately) to the E5943B and E5944B at any time, but each handset must be registered with the base before use. The E5943B has three handsets automatically registered as handset 1, 2 and 3. You can register one additional handset, which will be assigned as number 4.
  • Page 48: Replacing A Handset

    Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (four) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then re-regis- ter all handsets.
  • Page 49: Troubleshooting

    Appendix Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. My phone • Make sure the power cord is securely plugged in. doesn’t work •...
  • Page 50 Appendix Appendix Troubleshooting My cordless • Make sure the power cord is securely plugged into the base. Plug the unit into a different, working electrical outlet not con- handset isn’t trolled by a wall switch. performing normally. • Move the cordless handset closer to the base. You might have moved out of range.
  • Page 51 Appendix Appendix Troubleshooting I get noise, • Other cordless phones and 802.11 wireless routers that are static, or used for home computer networks also use internal radios to weak signal communicate. The radios may interfere with one another. You even when I’m can improve the performance of your cordless phones and your near the base.
  • Page 52 Appendix Appendix Troubleshooting I hear noise in • Make sure the power cord is plugged in securely. the cordless handset, and none of the keys or but- tons work. My cordless • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.
  • Page 53 Appendix Appendix Troubleshooting My calls fade • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the out or cut in following electronic devices as possible: wireless routers, radi- and out while os, radio towers, pager towers, cell phones, intercoms, room I’m using monitors, televisions, personal computers, kitchen appliances...
  • Page 54 Appendix Appendix Troubleshooting Common cure • If the phone does not seem to be responding normally, try putting the cordless handset in its base. If it does not seem to for electronic respond, do the following (in the order listed): equipment.
  • Page 55 Appendix Troubleshooting System • Make sure to enter your remote access code correctly (see page 38). does not respond • Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks, the to remote phone is not a touch-tone telephone and cannot activate the commands.
  • Page 56: Important Safety Instructions

    Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 57 Appendix Important safety instructions Especially about cordless telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 58: Save These Instructions

    Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batter- ies in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
  • Page 59: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 60: Fcc Part 15

    Appendix FCC Part 15 If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging •...
  • Page 61: Limited Warranty

    Appendix Limited warranty The AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1(800) 222-3111 or www.telephones.att.com. In Canada, call 1 (866) 288-4268. 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product, Advanced American Telephones (“AAT”), warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 62 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 63 Appendix Limited warranty costs for the repair of products that are not covered by this limited warranty. 6. What must you return with the product to get warranty service? You must: a return the entire original package and contents including the product to the AAT service location along with a description of the malfunction or difficulty;...
  • Page 64: Technical Specifications

    Appendix Technical specifications RF frequency band 2400 MHz — 2483.5 MHz (Handset to base) RF frequency band 5725 MH — 5850 MHz (Base to handset) Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 130 Vrms (AC Voltage, 60Hz) Telephone base voltage 9VDC @600mA...
  • Page 65: Index

    Appendix Index AC adapter, 7 Intercom, 15 Adding new handsets, 43 Incoming call log, 26 Alert tones, 40 Incoming calls, answering, handset, Answering calls, handset, 11; base, 11; base, 12 Indicator lights, 40 Answering system, 30-39 Last number redial, handset, 11; Battery charging, 8 base, 12 Battery installation, 8...
  • Page 66: Remote Access Wallet Card

    Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line Call your phone number, then enter your two-digit access code (preset to 19).
  • Page 67 www.telephones.att.com Copyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 04/06. 91-000840-010-000...

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E5944E5943bE5944b

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