Konica Minolta magicolor 1600W User Manual page 114

Symptom
There are
toner
smudges or
residual
images.
There are
toner
smudges on
the back side
of the page
(whether or
not it has
been
duplexed).
Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.
Solving Problems with Printing Quality
Cause
One or more of the
toner cartridges are
defective or installed
incorrectly.
The media path is
dirty with toner.
One or more of the
toner cartridges are
defective.
The imaging cartridge
is defective.
The print head win-
dow is dirty.
A toner cartridge may
be defective.
The imaging cartridge
is defective.
Solution
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Print several blank sheets and the
excess toner should disappear.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Clean the print head window.
Remove the toner cartridges with the
color causing the abnormal image.
Replace it with a new toner cartridge.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
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