HP dx7500 - Microtower PC Service & Reference Manual page 172

Service reference guide: hp compaq dx7500 business pc
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Table C-6
Solving Display Problems (continued)
Monitor does not function properly when used with energy saver features.
Cause
Monitor without energy saver capabilities is being used with
energy saver features enabled.
Dim characters.
Cause
The brightness and contrast controls are not set properly.
Cables are not properly connected.
Blurry video or requested resolution cannot be set.
Cause
If the graphics controller was upgraded, the correct graphics
drivers may not be loaded.
Monitor is not capable of displaying requested resolution.
Graphics card is bad.
The picture is broken up, rolls, jitters, or flashes.
Cause
The monitor connections may be incomplete or the monitor
may be incorrectly adjusted.
Monitor needs to be degaussed.
Image is not centered.
Cause
Position may need adjustment.
162 Appendix C Troubleshooting Without Diagnostics
Solution
Disable monitor energy saver feature.
Solution
Adjust the monitor brightness and contrast controls.
Check that the graphics cable is securely connected to the
graphics card and the monitor.
Solution
Install the video drivers included in the upgrade kit.
Change requested resolution.
Replace the graphics card.
Solution
1.
Be sure the monitor cable is securely connected to the
computer.
2.
In a two-monitor system or if another monitor is in close
proximity, be sure the monitors are not interfering with
each other's electromagnetic field by moving them apart.
3.
Fluorescent lights or fans may be too close to the monitor.
Degauss the monitor. Refer to the documentation that came
with the monitor for instructions.
Solution
Press the monitor's Menu button to access the OSD menu.
Select ImageControl/ Horizontal Position or Vertical
Position to adjust the horizontal or vertical position of the
image.

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