Appendix D Computer Diagnostic Features; Hewlett-Packard Vision Diagnostics; Accessing Hp Vision Diagnostics - HP 8100 - Elite Convertible Minitower PC Maintenance And Service Manual

D Computer Diagnostic Features

Hewlett-Packard Vision Diagnostics

NOTE: HP Vision Diagnostics is included on CD with some computer models only.
The Hewlett-Packard Vision Diagnostics utility allows you to view information about the hardware
configuration of the computer and perform hardware diagnostic tests on the subsystems of the
computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating
hardware issues.
The Survey tab is displayed when you invoke HP Vision Diagnostics. This tab shows the current
configuration of the computer. From the Survey tab, there is access to several categories of
information about the computer. Other tabs provide additional information, including diagnostic test
options and test results. The information in each screen of the utility can be saved as an html file and
stored on a USB flash drive.
Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized by
the system and functioning properly. Running tests is optional but recommended after installing or
connecting a new device.
You should run tests, save the test results, and print them so that you have printed reports available
before placing a call to the Customer Support Center.
NOTE: Third party devices may not be detected by HP Vision Diagnostics.

Accessing HP Vision Diagnostics

To access HP Vision Diagnostics, you must create a Recovery Disc Set then boot to the CD
containing the utility. It can also be downloaded from
installed to a USB flash drive. See
on page 167
NOTE: HP Vision Diagnostics is included as part of the Recovery Disk Set with some computer
models only.
If you have already downloaded HP Vision Diagnostics to either CD or USB Flash drive, then begin
the following procedure at step 2.
1. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a
CD or copy it to a USB flash drive.
2. While the computer is on, insert the CD in the Optical Drive or USB flash drive in a USB port on
the computer.
3. Shut down the operating system and turn off the computer.
Downloading the Latest Version of HP Vision Diagnostics
for more information.
http://www.hp.com and either burned to CD or
Hewlett-Packard Vision Diagnostics 163