Panasonic Panaboard UB-5310 Operating Instructions Manual page 26

Troubleshooting
Symptom
Panasonic Document
Management System menu
is remained in the Programs
menu even if Panasonic-
DMS is uninstalled.
The USB driver or printer
driver does not work properly
immediately after the
installation of the software.
The computer does not
recognize the electronic
board.
26
Care and Remedy
The old Panasonic-DMS is not uninstalled if the old version of the
Panasonic-DMS has been installed before installing the new one.
Uninstall the old Panasonic-DMS from the Add / Remove
Programs of the Control Panel. (Refer to "Removing the drivers" on
page 19 and remove Panasonic-DMS instead of Panasonic UB5-7
Driver.)
The Panaboard has not been registered in [Control Panel]–[Scanners
and Cameras] and [Printers].
Run "UB5-7\Uninstall\UB5-7Uninst.exe" in the CD-ROM to
uninstall the drivers from the computer. Then, install the drivers.
Check that the electronic board is in the condition that enables
operation or that the USB cable is connected properly.
The electronic board is connected via a USB hub.
Do not connect via a USB hub.
See
Page
19
17
–
–