Lenovo 30141DU - IdeaCentre Q100 Mini PC Safety And Warranty Manual page 68

4. Customer Carry-In or Mail-In Service
You will deliver or mail as your Service Provider specifies (prepaid unless specified otherwise) the failing
Machine suitably packaged to a designated location. After the Machine has been repaired or exchanged,
it will be made available for your collection or, for Mail-in Service, the Machine will be returned to you at
Lenovo's expense, unless your Service Provider specifies otherwise. You are responsible for the
subsequent installation and verification of the Machine.
5. CRU and On-site Service
This type of Warranty Service is a combination of Type 1 and Type 2 (see above).
6. CRU and Courier or Depot Service
This type of Warranty Service is a combination of Type 1 and Type 3 (see above).
7. CRU and Customer Carry-In or Mail-In Service
This type of Warranty Service is a combination of Type 1 and Type 4 (see above).
When a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type of
warranty service is appropriate for the repair.
* This type of service is called ThinkPad
To obtain warranty service contact a Service Provider. In Canada or the United States, call 1-800-426-
7378. In other countries, see the telephone numbers below.
Worldwide telephont list
Phone numbers are subject to change without notice.For the most current phone numbers, go to http://
www.lenovo.com/support/and click Support phone list.
Country or Region Telephone Number
Africa Africa: +44(0)1475-555-055
South Africa: +27-11-3028888and0800110756
Central Africa: Contact the nearest IBM Business Partner
Argentina 0800-666-0011
Australia 131-426
Austria +43-1-24592-5901
Belgium Up and running support: 02-210-9820 (Dutch)
Up and running support: 02-210-9800 (French)
Bolivia 0800-0189
Brazil 55-11-3889-8986
Canada 1-800-565-3344 (English,French)
In Toronto only call: 416-383-3344
Chile 800-224-488
China 800-810-1818
China (Hong Kong Home PC: 852-2825-7799
S.A.R.) Commercial PC: 852-8205-0333
Colombia 1-800-912-3021
28
Safety and warranty guide
®
EasyServ or EasyServ in some countries.