AT&T CL81309 - DECT 6.0 User Manual page 51

Appendix D
Troubleshooting
My calls cut in
and out while I'm
using my cordless
handset.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger
when not in use.
• You may have too many extension phones on
your telephone line to allow all of them to ring
simultaneously. Try unplugging some of the other
phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
• If the other phones in your home are having the
same problem, contact your local telephone company
(charges might apply).
• Test a working phone at the phone jack. If another
phone has the same problem, contact your local
telephone company (charges might apply).
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as
far away as possible from electronic devices such as
television sets, VCRs, or other cordless telephones.
• Re-install the battery, and place the cordless handset in
the telephone base. Wait for the cordless handset to re-
establish its connection with the telephone base. Allow
up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing a
new line cord.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
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