AT&T CL81309 - DECT 6.0 User Manual page 50

Appendix D
Troubleshooting
I experience poor
sound quality
when using the
speakerphone.
I hear other calls
while using my
phone.
My cordless
handset does
not ring when I
receive a call.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
• If you plug your phone in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this does not solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone
might have better reception in a high area.
• If the other phones in your home are having the
same problem, contact your local telephone company
(charges may apply).
• For increased sound quality while using the
speakerphone, place the handset on a flat surface with
the dial pad facing up.
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, call your local telephone company.
• Make sure that the ringer is not off. Refer to the section
on ringer selection in this user's manual.
• Make sure you plug in the telephone line cord securely
into the telephone base and the telephone jack. Make
sure you plug in the power cord securely.
• The cordless handset may be too far from the
telephone base.
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