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feature support
device notes
This information is available on the Cisco TMS installation media and the
web
pages. Be sure to use the revision of the document that applies to your Cisco TMS version.
SQL database server guidelines
Cisco TMS stores all its customer data in its SQL database named 'TMSng'. This self-contained
storage allows for convenient backup and recovery of customer information.
Disk space
Smaller deployments (<100 systems) can, on average, expect database sizes on the order of 50MB –
2GB. Medium deployments (100-500 systems) can expect databases on the order of 1GB-6GB, and
very large or very heavy networks can expect databases of approximately 6GB-10GB.
Microsoft SQL Server automatically sets and manages database size. Cisco TMS also provides a
method to manage growth in Administrative Tools > TMS Server Maintenance, where you can set
data retention limits.
Local vs. Remote server
The SQL database server and Cisco TMS can be both be hosted on the same machine, or on
separate machines. During installation, you can choose between using an existing SQL Server or
installing MS SQL Server 2008 Express 32 bit locally on the Cisco TMS server.
Running SQL on a separate server is strongly recommended for large (100+ system) or high-usage
video networks because there are performance benefits due to the high memory and disk I/O load
associated with running an SQL Server. A separate server solution improves Cisco TMS performance
by freeing up memory and disk resources.
If your TMSng database is on an external Microsoft SQL Server 2005, set the Microsoft SQL Server
compatibility level 90.
Database permissions
The SQL database server must have Mixed Mode Authentication enabled; Windows Authentication is
not supported by the Cisco TMS installer. For new installations, the installer creates a database
named 'TMSng' using the SQL Server defaults. Upgrades will reuse an existing Cisco TMS database.
When installing or upgrading Cisco TMS and using an existing SQL Server, the Cisco TMS installer
prompts for a SQL user and password. The default is to enter the server sa (system administrator)
username and password. If the sa account is not available, use one of the following:
Automatic setup, but with security limited role. Ask your SQL server administrator to create a
SQL user and login that has the 'dbcreator' and 'securityadmin' server roles. This account will be
the service account for Cisco TMS. When prompted for SQL Server credentials during installation,
enter the username and password for that account. Cisco TMS will create the 'TMSng' database
automatically using the server defaults and assign itself as the owner. Cisco TMS will continue to
use the supplied account to access the database after installation.
Manual database creation, max security limited role. Ask your SQL server administrator to
create:
A database named 'TMSng' with the appropriate options. The database collation must be
SQL_Latin1_General_Cp1_CI_AS or SQL_Latin1_General_Cp1_CS_AS.
An SQL user and login to use for the Cisco TMS Service account and grant the user the
'dbowner' role for the 'TMSng' database.
When you are prompted for the SQL Server credentials during installation, enter the username and
password for that account. The Cisco TMS installer will populate the 'TMSng' database as required,
and will continue to use this account to access the database after installation.
Cisco TelePresence Management Suite Installation and Getting Started Guide
Installation and upgrade guidelines
Cisco TelePresence support
Page 11 of 70
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