Solving Diskette Drive Problems - Compaq 12XL125 - Presario - K6-2 533 MHz Maintenance & Service Manual

Solving CD and DVD Drive Problems
Some common causes and solutions for CD and DVD drive problems are listed in the
following table.
Problem
CD or DVD drive
cannot read a compact
disc or digital versatile
disc.

Solving Diskette Drive Problems

Some causes and solutions for common possible diskette drive problems are listed in the
following table.
Problem
Diskette drive cannot
write to a diskette.
Diskette drive cannot
read a diskette.
24 T
ROUBLESHOOTING
Presario 1200XL Series
Model XL300, XL300A, and XL300B
Solving CD or DVD Drive Problems
Probable Cause
Disc is upside-down or is
improperly inserted in the
CD or DVD drive.
CD is CD Plus or
Pregap/Track 0 type.
Solving Diskette Drive Problems
Probable Cause
Disk is write-protected.
Computer is writing to the
wrong drive.
Not enough space is left on
the disk.
Drive error has occured.
Disk is not formatted.
Disk drive cannot read a disk.
Disk has a bad sector.
P
RESARIO
Solution(s)
Open the loading tray, lay the CD
label side up in the tray, then
close the tray.
Cannot read these types of CDs in
24X. Remove the CD.
Solution(s)
Disable the disk's write-protect
feature or use a disk that is not
write-protected.
Check the drive letter in the path
statement.
Use another disk.
Run Computer Checkup from the
Compaq Diagnostics disk.
Format the disk. At the system
prompt, enter:
FORMAT A:
Use the type of diskette required
by the drive.
Copy files to hard drive or another
diskette. Reformat bad diskette.
N M S
OTEBOOK AINTENANCE AND
G 1200XL S
ERVICE UIDE ERIES