Solving Diskette Drive Problems - Compaq 17XL260 - Presario - PIII 500 MHz Maintenance And Service Manual

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,

Solving Diskette Drive Problems

Some common causes and solutions for diskette drive problems are listed in the following
table.
Problem
Diskette drive cannot
write to a diskette.
Diskette drive cannot
read a diskette.
(Continued)
Diskette drive cannot
read a diskette.
Cannot boot from
diskette.
Presario 1700 Series
XL374, XL375, XL376, XL377, and XL378
Solving Diskette Drive Problems
Probable Cause
Diskette is write-protected.
Computer is writing to the
wrong drive.
Not enough space is left on
the diskette.
Drive error has occured.
Diskette is not formatted.
Diskette drive cannot read a
diskette.
Diskette has a bad sector.
Drive error has occurred.
Diskette is not formatted.
Bootable diskette is not in
drive A.
Diskette Boot has incorrect
setting in Computer Setup.
Solution(s)
Disable the diskette's write-protect
feature or use a diskette that is not
write-protected.
Check the drive letter in the path
statement.
Use another diskette.
Run Computer Checkup from the
Compaq Diagnostics diskette.
Format the diskette. At the system
prompt, enter: FORMAT A:
Use the type of diskette required
by the drive.
Copy files to hard drive or another
diskette. Reformat bad floppy.
Run Computer Checkup from the
Compaq Diagnostics diskette.
Format the diskette. At the system
prompt, enter FORMAT A:
Put the bootable diskette in
drive A.
Run Computer Setup and set
diskette as first to boot.