Unexpected Characters; Lockups And Software Problems; The Computer Does Not Start; The Computer Stops Responding - Dell 1526 - Inspiron - Laptop Owner's Manual

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4 From the Windows desktop, click Start
Accessories→ Notepad.
5 Type some characters on the internal keyboard and verify that they appear
on the display.
If the characters appear now, but did not with the external keyboard, you
may have a defective external keyboard. Contact Dell (see "Contacting
Dell" on page 160).
U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S
R
Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 95). If
the tests indicate a defective external keyboard, contact Dell (see "Contacting
Dell" on page 160).

Unexpected characters

D
I S A B L E T H E N U M E R I C K E Y P A D
keypad if numbers are displayed instead of letters. Verify that the numbers
lock light is not lit.

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.

The computer does not start

C
H E C K T H E A C A D A P T E R
the computer and to the electrical outlet.

The computer stops responding

NOTICE:
You might lose data if you are unable to perform an operating system
shutdown.
T
U R N T H E C O M P U T E R O F F
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.
Press <Num Lk> to disable the numeric
Ensure that the AC adapter is firmly connected to
If you are unable to get a response by pressing a
→ All Programs→
Run the PC-AT Compatible
Troubleshooting
113

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