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Troubleshooting
The section describes situations that you may encounter while using the computer and provides
troubleshooting steps.
Before you begin troubleshooting, verify the following items:
• If you have added or removed a program or a hardware before the problem appeared,
make sure that your computer has met all the pre-installation requirements, review if
the installation procedures are correct, and check if the program or hardware is properly
installed.
• If an error message appears while the program or hardware is in use, write down the message
and follow the on-screen instruction if any. For further details, refer to the docu-mentation or
user manual of the program or hardware.
Frequently Asked Questions (FAQ)
Power problems
Symptom
I have pressed the
Power button, but my
computer cannot start
up.
GB-AEGT-SI/GB-AEGTN-SI
•
Make sure the power cable and power adapter are connected.
•
Check the Power button indicator.
• If the indicator does not light up, your computer is not being supplied
power from an external power source via the power adapter. Check the
connection between your computer, the power adapter, and the nearby
outlet.
• If the indicator flashes in white, your computer has entered Sleep mode.
Move your mouse or press any button on the keyboard to wake the sys-
tem.
• If the Power button indicator lights up in white, the computer is being sup-
plied with power normally. Reconnect the power adapter and restart the
system.
•
Certain operating system files may be damaged or missing. If so, you have
to back up all your data first, and then recover your system. Check the sup-
plied driver disc for details.
Possible Solution
46
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