How to assemble your monitor hardware ..............7 How to detach the stand base .......................12 Getting the most from your BenQ monitor ..............13 How to install the monitor on a new computer ................14 How to upgrade the monitor on an existing computer ..............15 How to install on Windows Vista systems ...................16...
1. Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor E2420HD Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)
Page 5
Video Cable: DVI-D (Optional accessory for models with DVI inputs, sold separately) Video Cable: HDMI (Optional accessory for models with HDMI inputs, sold separately) Audio Cable USB Cable Headphone hook Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.
2. Getting to know your monitor Front view E2420HD Back view 1. Speakers 2. AC Power Input jack 3. Line In and Line Out 4. Cable clip 5. HDMI socket x 2 6. DVI-D socket 7. D-Sub socket 8. USB port x 1 (upstream; connecting to the 9.
Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright E2420HD on its stand on a flat even surface. ~ +20 ~ +20 You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
Page 8
2. Connect the PC video cable To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.
Page 9
3. Connect the audio cable. Connect the audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet. If you prefer using external speakers, please also use another audio cable (usually supplied with the speakers) to connect the monitor (Line Out) to the input/Line In jack of the speakers.
Page 10
5. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled ‘POWER IN’ on the rear of the monitor. Do not connect the other end to a power outlet just yet. 6. Route the cables via the cable clip. Release the cable retaining clip by squeezing the clip inwards as illustrated.
Page 11
Turn on the monitor by pressing the power button on the right of the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor Section 4: on page 13 to install the monitor software.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
4. Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions.
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
This will copy and install the appropriate monitor driver files to your computer. 10. Click Close You do not need to restart Windows Vista, as the BenQ LCD monitor drivers will operate immediately with no further action required by you. Getting the most from your BenQ monitor...
The Monitor Properties window will display. If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper drivers are already installed, and you need do nothing further. Cancel out of these property windows.
If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.
6. How to adjust your monitor The control panel AUTO : Adjusts vertical position, phase, horizontal position and pixel clock automatically. MENU key: Activates OSD main menu and return to the previous menu or exit OSD. Volume key: For Up/Increase adjustment. The key is the hot key for Volume. Mode key: For Down/Decrease adjustment.
Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen. Volume hot keys Press the key to display the Volume indicators. Further press the key will increase the volume, while the key will decrease the volume.
Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the MENU key to display the following main OSD menu. There are five main OSD menus: 1. Display 2. Picture DISPLAY MODE: Standard 3.
Display menu 1. Press the MENU key to display the main menu. 2. Press the keys to select DISPLAY DISPLAY MODE: Standard and then press the ENTER key to enter the Auto Adjustment menu. H. Position V. Position 3. Press the keys to move the Pixel Clock highlight to a menu item and then press...
Page 23
H. Position Adjusts the horizontal 0 to 100 Press the keys to position of the screen adjust the value. image. V. Position Adjusts the vertical 0 to 100 position of the screen image. Pixel Clock Adjusts the pixel clock 0 to 100 frequency timing to synchronize with the analog input video signal.
Picture menu 1. Press the MENU key to display the main menu. 2. Press the keys to select PICTURE MODE: Standard PICTURE and then press the ENTER key Brightness to enter the menu. Contrast Sharpness 3. Press the keys to move the Gamma highlight to a menu item and then press Color...
Page 25
MENU Press to leave the Color menu. • ON Improves the gray level Press the keys (E2420HD only) response time of the LCD • OFF to change the settings. panel. How to adjust your monitor...
Picture Advanced menu 1. Press the MENU key to display the main menu. 2. Press the keys to select PICTURE ADVANCED MODE: Standard PICTURE ADVANCED and then press the Picture Mode Standard ENTER key to enter the menu. Senseye Demo Dynamic Contrast 3.
Page 27
• ON Senseye Demo Displays the preview of Press the keys screen images under the • OFF to change the settings. selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified...
Page 28
• RGB Color Format Determines the color space Press the ENTER key to (RGB or YUV) based on select this option. Press • YUV the following detected keys to video signal: change the settings. • D-Sub (VGA) from PC: The default Color Format is RGB.
Audio menu 1. Press the MENU key to display the main menu. 2. Press the keys to select AUDIO AUDIO MODE: Standard and then press the ENTER key to enter the Volume menu. Mute Audio Select Auto Detect 3. Press the keys to move the highlight to a menu item and then press the ENTER key to select that item.
System menu 1. Press the MENU key to display the main menu. 2. Press the keys to select SYSTEM SYSTEM MODE: Standard and then press the ENTER key to enter the Input menu. OSD Settings DDC/CI 3. Press the keys to move the Information highlight to a menu item and then press HDMI Auto Switch...
Page 31
H. Position Adjusts the horizontal 0 to 100 Press the keys to position of the OSD menu. change the settings. V. Position Adjusts the vertical 0 to 100 position of the OSD menu. • 5 Sec. Display Time Adjusts the display time of the OSD menu.
Page 32
• YES Reset All Resets all mode, color and Press the keys to geometry settings to the • NO change the settings. factory default values. *DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.
7. Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test.
Page 34
Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors.
• Check whether upstream and downstream USB are properly connected. • Install a corresponding USB device driver if available. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com. Troubleshooting...
Need help?
Do you have a question about the E2420HD and is the answer not in the manual?
Questions and answers