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You can describe the problem in a message that you should send to the
Kaspersky Lab's Sales Department (sales@kaspersky.com). Please
make sure to indicate the date and the place of the purchase of Kasper-
sky Anti-Virus and its full registration number. Managers of the Sales
Department will send the license key file to the e-mail address you pro-
vided in this message.
You can also read the content of the floppy disk on another computer
equipped with a floppy drive and write it to a medium readable on your
computer. Select this drive as the license key source drive during the
Kaspersky Anti-Virus installation.
You can also read the content of the floppy disk on another computer
equipped with a floppy drive and send the license key file to your e-mail
address. Receive the message on your computer, save the file in any
folder on your hard drive and select this folder as the license key source
folder during the Kaspersky Anti-Virus installation.
Question: My Anti-Virus does not work.
What should I do?
First of all, try to find description of your problem and solution to it in this
document (particularly, in this section) or at our website.
We also recommend that you contact the dealer you purchased your
copy of Kaspersky Anti-Virus from or refer to the Knowledge Base at
Kaspersky Lab's website (http://www.kaspersky.ru/faq).
Question: Why daily updates are required?
Several years ago viruses distributed via floppy disks and at that time it
was sufficient to install an anti-virus program and update the anti-virus
database from time to time to ensure adequate computer protection.
Yet, the recent virus outbreaks spread over the world in a matter of sev-
eral hours and anti-virus software using old anti-virus databases may
not be able to protect you against a new threat. Therefore, to ensure
protection against new viruses you have to update you anti-virus data-
base on a daily basis.
Kaspersky Anti-Virus ® 5.5 for Linux and FreeBSD Workstation and File Server
Need help?
Do you have a question about the ANTI-VIRUS 5.5 - FOR LINUX-FREEBSD WORKSTATION AND FILE SERVER and is the answer not in the manual?