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KAPERSKY ANTI-VIRUS 5.5 - FOR LOTUS NOTES-DOMINO User Manual

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K A S P E R S K Y L A B
Kaspersky Anti-Virus 5.5
for Lotus Notes/Domino
User's Guide

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  • Page 1 K A S P E R S K Y L A B Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino User’s Guide...
  • Page 2 K A S P E R S K Y A N T I - V I R U S 5 . 5 F O R L O T U S N O T E S / D O M I N O User's Guide ©...

  • Page 3: Table Of Contents

    Contents CHAPTER 1. INTRODUCTION ..................5 1.1. Computer viruses and malware................5 1.2. Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino..........6 1.3. Hardware and software system requirements ............. 7 1.4. Distribution kit ......................8 1.5. Services provided for registered users ..............9 1.6.
  • Page 4 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino 5.1.2. Working with e-mail message objects in the Quarantine database.... 37 5.2. Worklog........................ 39 5.3. Reports on application activity ................40 5.4. Working with license keys ................... 42 5.4.1. Renewing your license ................. 42 5.5.

  • Page 5: Chapter 1. Introduction

    CHAPTER 1. INTRODUCTION Constant growth in both the number of computer users, and the volume of e-mail and Internet traffic, increases the threat of virus infections and data corruption or theft by malicious computer programs (malware). The most dangerous sources of malware are: Internet The global information network is the main conduit for all types of malware.

  • Page 6: Kaspersky Anti-Virus 5.5 For Lotus Notes/Domino

    Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino temporary files on disks, but they can also function without utilizing any resources of infected computers other than RAM. Viruses - programs that infect other software by embedding their code in order to gain control when the infected files are run. This simple definition helps determine that the major action of a virus is infection of computer programs.

  • Page 7: Hardware And Software System Requirements

    Introduction • Register virus outbreaks and notify the administrator about such events. • Update the anti-virus database either in automatic or manual mode. Supported sources of updates include Kaspersky Lab’s FTP and HTTP servers or a local/network folder that contains a current set of updates. •...

  • Page 8: Distribution Kit

    Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • Microsoft Windows Server 2003 Enterprise Edition • One of the following versions of Lotus Notes/Domino: • version 6.5 or higher • version 7.0 or higher. Lotus Notes/Domino 7.0 version is supported without use of the DB2 Universal Database technology.

  • Page 9: Services Provided For Registered Users

    Introduction Guide along with the application. The license key will be e-mailed to you upon the receipt of your payment. License Agreement is a legal contract between you and Kaspersky Lab Ltd., which contains the terms and conditions, on which you may use the anti-virus product you have purchased.

  • Page 10: Conventions

    Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino 1.6. Conventions Various formatting features and icons are used throughout this document depending on the purpose and the meaning of the text. The table below lists adopted conventions used in the text. Format feature Meaning/Usage Titles of menus, menu items, windows, Bold font...

  • Page 11: Chapter 2. Installing And Removing The Application

    CHAPTER 2. INSTALLING AND REMOVING THE APPLICATION Before the installation of Kaspersky Anti-Virus make sure that the software and hardware of the destination computer used meet the installation requirements. The minimum allowable system configuration is described in section 1.3 on page For installation and removal of Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino the local administrator's rights are required for the computer on which the installation is performed and the Lotus...
  • Page 12 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino Additionally, if any other anti-virus software for Lotus Notes/Domino is installed on the computer, it may conflict with Kaspersky Anti-Virus. We recommend that you manually uninstall such software before proceeding with the installation. Step 2. Welcome screen and License Agreement During first steps of the installation process the setup wizard displays its greeting window and a window containing the License Agreement.

  • Page 13: Post-Installation Setup

    Installing and removing the application Step 6. Completing the setup During this step the setup wizard displays its final dialog informing that the installation procedure is complete. The application logs information about the installation process in the %TEMP%\kav_lotus.log file. Before you start using the application, you have to perform the post-installation setup to ensure proper interaction between the product and Domino server (see section 2.2 on page 13).
  • Page 14 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino In order to uninstall Kaspersky Anti-Virus: • Stop the Lotus Server. • Use Microsoft Windows Control Panel to select Add or Remove Programs→Kaspersky Anti-Virus Lotus Notes/Domino and click the Remove button.

  • Page 15: Chapter 3. Kaspersky Anti-Virus Internal Architecture

    CHAPTER 3. KASPERSKY ANTI- VIRUS INTERNAL ARCHITECTURE Let us examine the internal architecture of Kaspersky Anti-Virus for more thorough understanding of the algorithm used in its operation. In addition, the section will be useful for detailed analysis of activity reports generated by each of the application components.
  • Page 16 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino objects it failed to cure into the Quarantine database. Additionally, the Kavmailmonitor module records its actions into the run-time log. The Kavdbscanner module scans all Domino server databases using the current settings and processes them depending on the anti-virus protection settings.

  • Page 17: Chapter 4. Configuring The Anti-Virus Protection System

    CHAPTER 4. CONFIGURING THE ANTI-VIRUS PROTECTION SYSTEM Kaspersky Anti-Virus is ready for work immediately after its installation and signing of the required databases. Its general settings are already specified. Kaspersky Anti-Virus settings are configured locally using the administration console of the application. Command line management is supported for some basic tasks only (see section 5.5 on page 44 for details).

  • Page 18: Updating The Anti-Virus Databases

    Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino Figure 1. The General tab 4.2. Updating the anti-virus databases The anti-virus databases can be updated automatically with specified frequency or manually by the administrator. Anti-virus databases can be retrieved from two sources: • Update servers of Kaspersky Lab.
  • Page 19 Configuring the anti-virus protection system • Specify the storage folder for temporary files used by the Kavupdater module. • Specify the sources of updates and database downloading settings. • Define the source of updates from which the updates will be installed in the Updates source section.

  • Page 20: Replications Scan Settings

    Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino Figure 2. The Updates configuration tab 4.3. Replications scan settings The Kavreplmonitor component of Kaspersky Anti-Virus provides for anti-virus security of the replications that your server performs. Scanning settings can be configured in the Replication settings window of the Tasks settings group (see Figure 3).
  • Page 21 Configuring the anti-virus protection system Excluded objects can be specified using masks containing the following wildcards: * – arbitrary string of characters. E.g., the abc* mask will prevent the application from scanning all files with names beginning with the abc string (abc.exe, abc1.com, abc2.rar).
  • Page 22 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino Figure 3. The Replication settings tab In addition, Kaspersky Anti-Virus for Lotus Notes/Domino performs anti-virus scanning of replications carried out on server clusters. Scanning of cluster replications is enabled by default. It will be performed immediately after Kaspersky Anti-Virus installation on a server.

  • Page 23: E-Mail Protection Settings

    Configuring the anti-virus protection system If one of the servers (Server1) is protected with Kaspersky Anti-Virus for Lotus Notes\Domino, while the other one (Server2) is not, the procedure of anti-virus scanning can be as follows: Scanning outgoing replications disabled default KavMailHookOutgoingReplication=0 in the notes.ini configuration file of the Domino server) However, pull replications of Server1 and...
  • Page 24 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • OLE objects – scan for viruses all objects (e.g., text, graphical and sound objects, etc.) embedded into a message. You can exclude certain types of objects from the scan scope using the Filtering by size, Filtering by name and Filtering by type settings.

  • Page 25: Protection Against Virus Outbreaks

    Configuring the anti-virus protection system Figure 4. The E-mail scan tab 4.5. Protection against virus outbreaks Detection of a virus outbreak before it reaches its peak, allows considerable decrease of infection risk. Kaspersky Anti-Virus includes a system detecting increasing virus activity on a protected Domino server and informing the administrator and other users thereof.

  • Page 26: Database Protection

    Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino You can enable notifications about multiple detections of specified object types (or viruses) within a certain time interval. To do that, perform the following steps: • Enable the Enable protection checkbox. • Define the frequency for detection of a certain event in the Threshold value field.
  • Page 27 Configuring the anti-virus protection system You can access that window from the Tasks settings section of the main Kaspersky Anti-Virus window by following the Database scan hyperlink (see Figure 6). Configuring the database scanning settings you can: • Specify the types of objects to be scanned (please refer to section 4.3 on page 20 for details on configuring the parameter).
  • Page 28 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • By hours – updates are performed at a certain time with an interval in one or more hours. • Start scanning now button initiates manual launch of database scanning. • KavDbScanner records its status during operation in logs (the logs can be reviewed in the log.nsf database within the Data folder of the Domino server).

  • Page 29: Anti-Virus Protection Settings

    Configuring the anti-virus protection system 4.7. Anti-virus protection settings In this section all scanned files will be referred to as scanning objects. For example, an infected object may be a file attached to an e-mail message or an OLE object of a database file; however, all these objects will be processed using the same settings that have been assigned in the configuration database for processing of infected objects.
  • Page 30 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • Enable anti-virus scanning for the following object types: • Scan archives. The application will scan archive files and their content. • Scan packed executable files. The application will check executable files packed using special utilities. If it finds a virus inside a packed file, it can be cured (provided that disinfection has been selected as the action for infected files).

  • Page 31: Status-Dependent Actions Over Objects

    Configuring the anti-virus protection system the user to visit the advertiser's web site. Apart from forced advertising, such programs considerably load communication channels and increase network traffic. Normally it is sufficient to select the standard anti-virus database. The extended and redundant anti-virus databases are used to ensure a higher data protection level.
  • Page 32 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino You will be offered to select the following actions over corresponding objects: • Skip – deliver the object unchanged appending relevant information to the statistical log only. • Delete – delete object. • Quarantine – place a copy of the original object in Quarantine storage. •...

  • Page 33: Notifications

    Configuring the anti-virus protection system 4.7.3. Notifications Kaspersky Anti-Virus includes the feature for notification about objects with certain statuses detected during the scan. For instance, the application can thus register detection of corrupted objects that cannot be scanned. In order to enable this feature, check the corresponding box in the Notification settings section of the Anti-virus kernel/Actions window indicating notification recipients (see Figure 8 on page 32).

  • Page 34: Chapter 5. Additional Settings

    CHAPTER 5. ADDITIONAL SETTINGS The following databases are used by Kaspersky Anti-Virus for Lotus Notes/Domino during its operation: • Quarantine database for: • Database objects, i.e. objects quarantined after being scanned by the Kavdbscanner and Kavreplmonitor modules. • E-mail messages, i.e. objects quarantined after scanning by the Kavmailmonitor module.

  • Page 35: Working With Documents In The Quarantine Database

    Additional settings In order to enable relocation to Quarantine, use the Quarantine option in the Anti-Virus kernel/Actions window (please see 4.7.2 on page 31 for details about object status). If you have selected the Quarantine action to be applied to objects with the Disinfected status, the application will save in Quarantine the disinfected object copy rather than the original object.
  • Page 36 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino An OLE object cannot be restored from Quarantine. Figure 9. The Database quarantine tab If an object is moved to the quarantine storage, it will be stored there until it is deleted by the administrator. Therefore we recommend that you regularly delete from the Quarantine objects that do not contain valuable information.

  • Page 37: Working With E-Mail Message Objects In The Quarantine Database

    Additional settings 5.1.2. Working with e-mail message objects in the Quarantine database In order to access the e-mail messages preserved in Quarantine database of the Domino server, follow the E-mail messages hyperlink located in the Quarantine section within the left frame of Kaspersky Anti-Virus window (see Figure 10). Figure 10.
  • Page 38 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • Scan result – object status returned after its scanning (e.g., Not scanned due to a failure). • Action – settings used for object processing. • Attachment – the original name of the attached object and the results of its scan by Kaspersky Anti-Virus.

  • Page 39: Worklog

    Additional settings Quarantine, the message will be intercepted again at an attempt to replicate it and it will end up in Quarantine again. Thus, the rule regulating protection of replications prevents restoration of quarantined objects. If you need to retrieve an infected message part, uncheck for a while the Enable scanning: box in the Replication settings window of the Tasks settings.

  • Page 40: Reports On Application Activity

    Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • – notification about an event that should be considered. • – warning about a critical event in program activity. You can view the event log by clicking the corresponding link in the Worklog section within the left frame of Kaspersky Anti-Virus window (see Figure 11).
  • Page 41 Additional settings – corrupted object – object that cannot be scanned – object that has not been scanned because of a system failure or filtration settings. • Date – database record creation date. • Time – database record creation time. •...

  • Page 42: Working With License Keys

    Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino 5.4. Working with license keys Kaspersky Anti-Virus can only be used when a license key for the product is installed. The key is included into the product distribution package; it entitles you to use the program since the date of key purchase and installation. After the license expires, Kaspersky Anti-Virus will continue operating, but the anti-virus database updating feature will not be available.
  • Page 43 Additional settings In order to renew your Kaspersky Anti-Virus license, Contact the dealer you originally purchased the product from and buy a new license key for the use of Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino. Purchase a new license key directly from Kaspersky Labs. In order to do this, send request...

  • Page 44: Managing The Application Using Command Line

    Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino In order to remove a reserve key, enter the following in the command line tell kavmailmonitor removereservekey 5.5. Managing the application using command line Some of the application tasks are easier to be performed using the command line options.
  • Page 45 Additional settings In order to view the time when the next anti-virus database update process will be launched, enter the following in the command line: tell kavupdater shownext It is recommended to avoid using the tell kavmailmonitor quit command to stop e-mail scanning. Execution of that command will block mail delivery from the Lotus Notes\Domino server.

  • Page 46: Chapter 6. Verifying The Applicaton's Operation

    CHAPTER 6. VERIFYING THE APPLICATON'S OPERATION After Kaspersky Anti-Virus is installed and configured, we recommend verifying its settings and operation using a test "virus" and its modifications. The test "virus" was specifically designed by (the European Institute for Computer Antivirus Research) for testing of anti-virus products. The test “virus”...

  • Page 47: Appendix A. Frequently Asked Questions

    APPENDIX A. FREQUENTLY ASKED QUESTIONS This chapter is devoted to questions most frequently asked by users regarding the installation, setup, and operation of Kaspersky Anti-Virus. We will try to answer them here in detail. Question: Can Kaspersky Anti-Virus be used with other vendors’ anti- virus software? In order to avoid conflicts we recommend that you remove any third-party anti- virus software before you install Kaspersky Anti-Virus.
  • Page 48 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino If you are still deciding whether or not to purchase Kaspersky Anti-Virus, we can provide you with a temporary key file (trial key), which will only work for two weeks or a month. When this period expires, the key will be blocked. Question: What happens when my Kaspersky Anti-Virus license expires? After expiration of the license Kaspersky Anti-Virus will continue operating, but...
  • Page 49 Appendix A Look for the kavmailmonitor module in the task list that will appear on your screen. If this task is missing, try to launch it manually by entering: load kavmailmonitor If the task has not launched after that, send a message with problem description to the Technical Support service.

  • Page 50: Appendix B. Return Codes Of The Kavupdater Module

    APPENDIX B. RETURN CODES OF THE KAVUPDATER MODULE The Kavupdater component registers its status during operation using the return codes recorded in application logs. Let us examine the values of some codes that might prove useful. Code Meaning Update been performed successfully.
  • Page 51 Appendix B Code Meaning Earlier version anti-virus databases is corrupted. Network error while loading update files. Network connection been terminated. Exceeded timeout while expecting response from an updates server. Error during FTP authorization. Error during proxy server authorization. Updates source is not found. Error while connecting to an updates source.

  • Page 52: Appendix C. Kaspersky Lab

    APPENDIX C. KASPERSKY LAB Founded in 1997, Kaspersky Lab has become a recognized leader in information security technologies. It produces a wide range of data security software and delivers high-performance, comprehensive solutions to protect computers and networks against all types of malicious programs, unsolicited and unwanted e- mail messages, and hacker attacks.

  • Page 53: Other Kaspersky Lab Products

    Appendix C C.1. Other Kaspersky Lab Products Kaspersky Lab News Agent The News Agent is intended for timely delivery of news published by Kaspersky Lab, notifications about the current status of virus activity, and fresh news. The program reads the list of available news feeds and their content from the Kaspersky Lab news server at specified intervals.
  • Page 54 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • Select standard/extended databases for scanning • Save a report on the scanning results in .txt or .html formats ® Kaspersky Anti-Virus Kaspersky Anti-Virus 7.0 is designed to safeguard personal computers against malicious software as an optimal combination of conventional methods of anti- virus protection and new proactive technologies.
  • Page 55 Appendix C ® Kaspersky Internet Security 7.0 Kaspersky Internet Security 7.0 is an integrated solution for protection of personal computers against the major information- threats (viruses, hackers, spam and spyware). A single interface enables fusers to configure and manage all the program’s components. The anti-virus protection features include: •...
  • Page 56 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • Analysis of message text using a learning algorithm • Recognition of spam sent in image files Kaspersky Anti-Virus Mobile ® Kaspersky Anti-Virus Mobile provides antivirus protection for mobile devices running Symbian OS and Microsoft Windows Mobile. The program provides comprehensive virus scanning, including: •...
  • Page 57 Appendix C • Creating a list of trusted processes whose activity on the server is not subject to control by the software package; • Remote administration of the software package, including centralized installation, configuration, and administration; • Saving backup copies of infected and deleted objects in case you need to restore them;...
  • Page 58 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • Dynamic resource redistribution during complete system scans; • Remote administration of the software package, including centralized installation, configuration, and administration; • ® NAC (Network Admission Control); Support for Cisco • Scanning of e-mail and Internet traffic in real time; •...
  • Page 59 Appendix C • scalability of the software package within the scope of system resources available; • Proactive Defense for workstations from new malicious programs whose signatures are not yet added to the database; • Scanning of e-mail and Internet traffic in real time; •...
  • Page 60 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • Personal Firewall with intrusion detection system and network attack warnings ; • Secure operation while using Wi-Fi networks; • Scans Internet traffic in real time; • Rollback for malicious system modifications; • Dynamic resource redistribution during complete system scans; •...
  • Page 61 Appendix C • Filters Internet traffic using a trusted server list, object types, and user groups; • iSwift technology to avoid rescanning files within the network ; • Dynamic resource redistribution during complete system scans; • Personal Firewall with intrusion detection system and network attack warnings ;...
  • Page 62 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino • Scans all e-mails on Microsoft Exchange Server for viruses, including shared folders; • Processes e-mails, databases, and other objects for Lotus Notes/Domino servers; • Filters e-mails by attachment type; • Quarantines suspicious objects; •...

  • Page 63: Contact Us

    Appendix C • Scalability of the software package within the scope of system resources available ; • Automatic database updates. ® Kaspersky Anti-Spam ® Kaspersky Anti-Spam is a cutting-edge software suite designed to help organizations with small- and medium-sized networks wage war against the onslaught of unsolicited e-mail messages (spam).
  • Page 64 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino General WWW: http://www.kaspersky.com information http://www.viruslist.com E-mail: info@kaspersky.com...

  • Page 65: Appendix D. License Agreement

    APPENDIX D. LICENSE AGREEMENT End User License Agreement NOTICE TO ALL USERS: CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT ("AGREEMENT") FOR THE LICENSE OF SPECIFIED SOFTWARE ("SOFTWARE") PRODUCED BY KASPERSKY LAB ("KASPERSKY LAB"). IF YOU HAVE PURCHASED THIS SOFTWARE VIA THE INTERNET BY CLICKING THE ACCEPT BUTTON, YOU (EITHER AN INDIVIDUAL OR A SINGLE LEGAL ENTITY) CONSENT TO BE BOUND BY AND BECOME PARTY TO THIS AGREEMENT.
  • Page 66 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino All references to "Software" herein shall be deemed to include the software activation key ("Key Identification File") with which you will be provided by Kaspersky Lab as part of the Software. 1. License Grant. Subject to the payment of the applicable license fees, and subject to the terms and conditions of this Agreement, Kaspersky Lab hereby grants you the non-exclusive, non-transferable right to use one copy of the specified version of the Software and the accompanying documentation (the...
  • Page 67 Appendix D 1.1.5 You shall not rent, lease or lend the Software to any other person, nor transfer or sub-license your license rights to any other person. 1.1.6 You shall not use this Software in automatic, semi-automatic or manual tools designed to create virus signatures, virus detection routines, any other data or code for detecting malicious code or data.
  • Page 68 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino 3. Support. (i) Kaspersky Lab will provide you with the support services ("Support Services") as defined below for a period of one year following: (a) Payment of its then current support charge, and: (b) Successful completion of the Support Services Subscription Form as provided to you with this Agreement or as available on the Kaspersky Lab website, which will require you to produce the Key Identification File which will have been provided to you by Kaspersky Lab with this Agreement.
  • Page 69 Appendix D 6. Limited Warranty. (i) Kaspersky Lab warrants that for six (6) months from first download or installation the Software purchased on a physical medium will perform substantially in accordance with the functionality described in the Documentation when operated properly and in the manner specified in the Documentation. (ii) You accept all responsibility for the selection of this Software to meet your requirements.
  • Page 70 Kaspersky Anti-Virus 5.5 for Lotus Notes/Domino (b) Loss of actual or anticipated profits (including for loss of profits on contracts); (c) Loss of the use of money; (d) Loss of anticipated savings; (e) Loss of business; (f) Loss of opportunity; (g) Loss of goodwill;...

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