Page 1 55i IP Phone User Guide Release 2.1 41-001200-00 Rev 01...
Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
Page 3: Software License Agreement
Software License Agreement Vertical Communication, hereinafter known as "Seller", grants to Customer a per- sonal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Vertical Communication by third party Suppliers, for distribution under the terms of this agreement.
Page 5: Table Of Contents
Key Descriptions ....................12 Methods for Customizing Your Phone ..............15 Phone Options via the IP Phone UI ............... 15 Phone Options via the Aastra Web UI ..............18 Phone Status ......................22 Phone Status via IP Phone UI ................22 Finding Your Phone’s IP Address ................
Page 6 Table of Contents Automatic Call Distribution (ACD) Key (for Sylantro Servers) ......73 Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) ....78 XML Key ......................81 Flash Key......................86 Sprecode Key ......................87 Park/Pickup Keys ....................89 Last Call Return (lcr) Key (Sylantro Servers only) ..........95 Services Key......................
Page 7 Table of Contents Additional Features ..................... 150 Star Codes ......................150 Suppress DTMF Playback .................. 150 Display DTMF Digits..................152 Enable/Disable Call Waiting ................153 Play Call Waiting Tone ..................155 Stuttered Dial Tone ..................... 156 XML Beep Support ..................... 157 Status Scroll Delay .....................
Page 9: Documentation
Your System Administrator has the ability to customize some features on this phone. For information on more advanced settings and configurations, administrators should refer to the Aastra SIP 51i, 53i, 55i, 55i, and 55i CT IP Phone Administration Guide. Documentation •...
Page 10: About This Guide
Introduction This 55i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 55i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. Phone Features •...
Page 11: Requirements
Aastra 55i Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP 51i, 53i, 55i, 57i, 57i CT IP Phone Administrators Guide. Model 55i IP Phone User Guide...
Page 12: Getting Started
Getting Started The 55i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 55i automatically begins the start up sequence as soon as it is connected.
Page 13 DHCP: waiting for IP... The 55i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Page 14 If language packs were loaded to your phone by your System Administrator, the following screen displays during startup. Downloading Language Packs When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.. Network Done Model 55i IP Phone User Guide...
Page 15 John Smith Sat Jan 1 12:18am Idle Screen Model 55i IP Phone User Guide...
Page 16: Network Connected/Network Disconnected
Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 55i IP Phone Installation Guide, the section "Connecting to the Network and to Power".
Page 17: Idle Screen
Idle Screen When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen. The idle screen is shown whenever your phone is not in use. John Smith Sat Jan 1 12:18am Note: Your System Administrator sets up your SIP screen name, line number, and any other administrative features required.
Page 18 Reference For more information about configuring the top programmable keys and the bottom softkeys, see "Softkeys and Programmable Keys" page For more information about using the Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see the following sections: •...
Page 19 Idle Screen with Voicemail Messages The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have. John Smith Sat Jan 1 12:18am Voicemail Icon Idle Screen To access your voicemail messages, use the star codes for your system if a voicemail...
Page 20 Screen Display After Picking Up the Handset When you pickup the handset, the screen displays as follows: John Smith > Dial Conf Xfer More This screen displays the following keys located on the bottom left of the screen: • Dial •...
Page 21: Ip Phone Keys And Key Descriptions
IP Phone Keys and Key Descriptions* The following sections describe the various 55i phone key functions, and how they help you make and manage your calls and caller information. Key Descriptions The following table identifies the keys on the key panel of your 55i IP phone that you can use for handling calls.
Page 22 Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 55i IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
Page 23 Keys Key Description Programmable keys - 6 Top keys: programmable hard keys (up to 6 programmable functions) By default, keys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom, respectively. Keys 5 and 6 have no assigned functions. All 6 keys are programmable and can be assigned to perform specific functions.
Page 24: Methods For Customizing Your Phone
There are two ways to customize specific options on your phone: • Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Page 25 Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied. Option Number Option Call Forward 1. Cfwd Number 2.
Page 26 Using the IP Phone UI IP Phone UI 1. Press the Options key on the phone to enter the Options List. 2. To go to an Option, use to scroll through the list, or press the num- ber corresponding to the Option. 3.
Page 27: Phone Options Via The Aastra Web Ui
In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, "Finding Your Phone’s IP Address"...
Page 28 3. You can logout of the Aastra Web UI at any time by clicking Log Off. 20 Model 55i IP Phone User Guide...
Page 29 The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. Headings Descriptions Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone.
Page 30 Headings Descriptions Basic Preferences - Allows you to enable/disable the following: Settings • Static park call • Static Pickup call • Suppress DTMF Playback • Display DTMF Digits • Call Waiting • Play Call Waiting Tone • Stuttered Dial Tone •...
Page 31: Phone Status
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 32: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 33: Phone Status Via The Aastra Web Ui
Phone Status via the Aastra Web UI After accessing your phone via the Aastra Web UI, the first screen to display is the phone’s Status Screen. This screen is view only. It displays the Network Status of your phone which includes the following: •...
Page 34: Customizing Your Phone
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 35 You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 36: Aastra Web Ui
Aastra Web UI 1. Click on Basic Settings->Preferences->Ring Tones. For global configuration: 2. In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are Australia, Europe, France, Germany, Italy, UK, Mexico, and US. Default is US.
Page 37: Contrast Level
Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only. Setting Contrast Level IP Phone UI 1.
Page 38: Backlight
Backlight The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following: • Always ON (Default) • Always OFF • Automatically turn ON the backlight when the phone is in use, and then auto- matically turn OFF the backlight when the phone is idle after a specified length of time.
Page 39 6. If you selected "On" or "Off", press Done to save your setting. John Smith Tue May 17 10:19am L1 Connected >201 Keri March 7. If you selected "Auto", press the Advanced softkey. Backlight Auto Advanced - Cancel - Done - 8.
Page 40: Live Dialpad
Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 55i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing initiates a call to that number.
Page 41: Set Audio
Set Audio The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 55i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls.
Page 42: Headset Mic Volume
Headset Mic Volume The "Headset Mic Volume" option allows you to set the volume level for the headset microphone. Setting Audio Mode and Headset Mic Volume IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Preferences. 3.
Page 43 7. Select Headset Mic Volume. Set Audio 1. Audio Mode 2. Headset Mic Volume - Select Done - 8. Select the Low, Medium, or High volume level. Default is Medium. Headset Mic Volume Medium High Cancel - Done - 9. Press Done to save your selection. Model 55i IP Phone User Guide...
Page 44: Time And Date
Note: You can set the above features using the IP Phone UI. However, only the Time and Date Formats can be set using the Aastra Web UI. The "Time Server" configuration is for Administrator use only and is password pro- tected.
Page 45 PM" softkey to specify either AM or PM for the time setting. Set Time Enter Time: 01:13am - Backspace Cancel - - AM/PM Done - 6. Press Done to save the setting. 7. Select Time Format. 8. Using the "Change" softkey, set the Time Format to either a 12 hour format or a 24 hour format.
Page 46 4. Using the keys on the keypad, enter a date to set on the IP phone. Use the "Backspace" sofkey to move back a space and delete a character. Set Date Enter Date (y-m-d): 2000-01-02 - Backspace Cancel - Done - 5.
Page 47 Set Time Zone 1. Select Preferences. 2. Select Time and Date. 3. Select Time Zone. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - A list of Time Zones display for different areas of the world.
Page 48 Daylight Savings Time 1. Select Preferences. 2. Select Daylight Savings. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - 3. Select a Daylight Savings time from the list of options. Default is Automatic.
Page 49 Aastra Web UI 1. Click on Basic Settings->Preferences->Time and Date Setting. 2. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: 12h (12 hour format) (default) 24h (24 hour format) Note: The time and time format you configure display on the phone’s idle...
Page 50: Language
The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
Page 51 For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: English (default)
Page 52: User Password
IP Phone UI, use that new password to log into the Aastra Web UI. using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 53 Aastra Web UI 1. Click on Operation->User Password. 2. In the "Current Password" field, enter the current user password. user Note: By default, the user name is “ ” (all lowercase) and the password field is left blank. 3. In the "New Password" field, enter the new user password.
Page 54: Resetting A User Password
(no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only; symbols and alpha characters are not allowed). Default password is an empty string ""...
Page 55: Restarting Your Phone
Restart softkey. If you do not wish to restart your phone, press Cancel. Note: Your phone will be out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt.
Page 56: Phone Lock
"Phone Lock Key" page 107. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
Page 57 Aastra Web UI 1. Click on Operation->Phone Lock. Lock the Phone 2. In the "Lock the Phone?" field, click The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked".
Page 58: Defining An Emergency Dial Plan
A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. 50 Model 55i IP Phone User Guide...
Page 59 Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area. Aastra Web UI 1. Click on Operation->Phone Lock. 2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services.
Page 60: Line Keys, Programmable Keys, And Softkeys
Line Keys, Programmable Keys, and Softkeys This section describes the Multiple Line/Call Appearance Keys (L1, L2, L3, and L4) located on the bottom-right of the phone, and the customizable programmable keys and softkeys located at the top of the phone. Programmable Keys Softkeys Multiple Line/...
Page 61: Softkeys And Programmable Keys
560M Expansion Modules" page 173. You can use the Aastra Web UI only, to configure key functions. The following table lists the functions you can set on the programmable keys and softkeys and provides a description for each function. Key Function...
Page 62 Key Function Description Busy Lamp Field (BLF) Indicates key is configured for Busy Lamp Field (BLF) use. A user can dial out on a BLF configured key. (Maximum of 50 BLFs allowed on 536M and 560M Expansion Modules.) BLF List Indicates key is configured for BLF list use.
Page 63 Key Function Description Directory Indicates the key is configured to access the (Top Key 2 by Default) Directory List. Callers List Indicates the key is configured to access the Callers (Top Key 3 by Default) List. Intercom Indicates the the key is configured to be used for (Top Key 4 by Default) intercom calls.
Page 64: State-Based Softkeys (Bottom Keys Only)
State-Based Softkeys (Bottom Keys only) On the 55i bottom softkeys, you can configure a specific state to display when a softkey is being used. Softkeys (state-based) The following table describes the states available to configure for the softkeys. State Description idle The phone is not being used.
Page 65 Phone Lock All states disabled. In the Aastra Web UI, the operational states for each softkey display enabled. To disable a state, you uncheck the box for that state. Model 55i IP Phone User Guide...
Page 66 On the 55i IP Phone, you can configure up to 20 functions on the softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
Page 67 John Smith Key 12 displays in Sat Jan 1 12:18am softkey position 1 on the phone - LAB Model 55i IP Phone User Guide...
Page 68: Line Key
Line Key You can set a programmable key or softkey to act as a line/call appearance key on the 55i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see "Multiple Line and Call Appearances"...
Page 69 By using the navigation keys, you can access the same functionality as the Previous and Next softkeys. You use the Aastra Web UI to set a programmable key or softkey as a line. Model 55i IP Phone User Guide...
Page 70 For more information about the behavior of line keys, see "Multiple Line and Call Appearances" page 52. You use the Aastra Web UI to set a key as a line. Aastra Web UI Use the following procedure to set a key to function as a line. The procedure shows the softkey screens as an example.
Page 71: Speeddial Key
Caller ID (*69), Voicemail. The speeddial function can be set using the IP Phone UI or the Aastra Web UI. Note: You can use a speeddial key while on an active call by placing the active call on hold first, and then pressing the speeddial key.
Page 72 Creating a Speeddial Key Using the Programmable Keys and Softkeys IP Phone UI Pressing and holding down a programmable key or softkey on the phone initiates a speeddial feature. Note: When creating a speeddial key from the IP Phone UI, you must select a programmable key or softkey that has no preassigned function (key must be set to None.
Page 73 5. Press the "Save" softkey to save the speeddial information to the speeddial key you selected. Note: To delete or remove a softkey from the phone, you must access the phone’s configuration using the Aastra Web UI and delete the speeddial information. Model 55i IP Phone User Guide...
Page 74 Creating a Speeddial Key Using the Aastra Web UI Aastra Web UI Use the following procedure to set a key to function as a speeddial. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML.
Page 75: Do Not Disturb" (Dnd) Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 76 2. For softkeys, select from "Key 1" through "Key 20". For programmable keys, select from "Key 1" through "Key 6". 3. In the "Type" field, select Do Not Disturb to apply to the key. 4. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
Page 77: Busy Lamp Field (Blf) Key
Busy Lamp Field (BLF) Key You can set a key to Busy Lamp Field (BLF). The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone. Note: The BLF setting is applicable to the Asterisk server only.
Page 78 Setting a BLF Key Aastra Web UI Use the following procedure to set a key to function as "BLF". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 79: Blf List Key
BLF List Key (For use with the BroadSoft Broadworks Rel 13 or higher platform only) The BLF\List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.
Page 80 Setting a BLF List Key The BLF List function can be configured on the 55i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation- >Softkeys and XML->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
Page 81 3. In the "Type" field, select "BLF\List" (BroadSoft BroadWorks). Note: The "Label" and "Value" field are not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead. 4. In the "Line" field, select a line number that is actively registered to the appropri- ate SIP proxy you are using.
Page 82: Automatic Call Distribution (Acd) Key (For Sylantro Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 55i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, you must first configure an ACD programmable key or Expansion Module softkey.
Page 83 Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 55i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys.
Page 84 Using the ACD Feature on your IP Phone The ACD feature allows you to login to a phone queue in order to receive distributed calls on your IP phone. To login to a phone queue, you must preconfigure an ACD programmable key on your IP Phone as described in the previous procedure.
Page 85 Using the ACD Key Use the following procedure to log into a phone queue from your IP phone. IP Phone UI 1. Check with your Administrator to verify the queue linked to your ACD Key. 2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing..
Page 86 5. You are logged into the queue and the following screen displays. Services Icom Callers ACD: Support Available Log Out 6. To allow your phone to be available in the queue, press the Available softkey. The following screen displays. Services Icom Callers ACD: Support...
Page 87: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Page 88 7. Click to save your changes. Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 55i IP Phone. The procedure shows the softkey screens as an example.
Page 89 4. In the "Label" field, enter a label to apply to this Group Call Pickup key. 5. In the “Value” field, enter groupcallpickup. 6. In the "Line" field, select the line for which to apply the Group Call Pickup con- figuration.
Page 90: Xml Key
Top keys are programmable keys; Bottom keys are softkeys Using the Aastra Web UI, you can configure a key to access XML applications. Under Operations->Softkeys and XML or Operations->Programmable Keys, you can assign a key the type "XML". You must also specify an XML URI and a Services label using the following XML fields: •...
Page 91 After the XML application is applied, you can use the IP Phone UI to press the Services key and access the XML services. Setting XML Services Aastra Web UI 1. Click on Operation->Programmable Keys. 2. Select "Key 1" (Services). 3. In the "Type" field, select "Services".
Page 92 Setting an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 55i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys.
Page 93 8. In the "XML Application URI" field, enter the applicable URI(s). Note: Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field. 9. In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing the XML key.
Page 94 From an XML Key 1. Press the XML key on the 55i phone. A "Custom Features" screen displays or the title you specified. 2. Use the to scroll through the customized features. 3. For menu and directory services, select a service to display the information for that customized service.
Page 95: Flash Key
RTP stream (for example, when the call is not on hold). Setting a Flash Key Aastra Web UI Use the following procedure to configure a Flash key on the 55i IP Phone. The procedure shows the softkey screen as an example.
Page 96: Sprecode Key
The value you enter for this field is dependent on the services provided by the server. Contact your System Administrator for information about available services. Setting a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 55i IP Phone. The procedure shows the softkey screen as an example.
Page 97 from the server. Note: For values to enter in this field, contact your System Administrator. 6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the "Connected" state to apply to this softkey. 7.
Page 98: Park/Pickup Keys
Note: On the 55i handset, pressing Ï displays the "Park" and "Pickup" labels. The values you enter in the Aastra Web UI for the Park/Pickup call feature are dependant on your type of server. The following table provides the values you enter for the "Park Call"...
Page 99 Use the following procedure to configure the Park/Pickup call feature using the static configuration method. On the 55i handset, pressing Ï displays the "Park" and "Pickup" labels. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI 1.
Page 100 You can then press the "Pickup" key, followed by the applicable value to pickup the call on another phone in your network. You can configure a Park and Pickup programmable configuration using the Aastra Web UI. Key Configuration Using the Aastra Web UI On the 55i, you configure a Park and/or Pickup key at Operation->Softkeys and...
Page 101 Use the following procedure to configure the Park/Pickup call feature using the key configuration method. Aastra Web UI Use the following procedure to configure a Park/Pickup key on the 55i IP Phone. The procedure shows the softkey screen as an example.
Page 102 7. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the "Connected" state to apply to this softkey. 8. Pick another key (from top or bottom keys) to configure for Picking up a call. 9.
Page 103 Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phones to park a call and pick up a parked call. Park a Call 1. While on a live call, press the "Park" key. 2. Perform the following for your specific server: For Asterisk Server - Server announces the extension number where the call has been...
Page 104: Last Call Return (Lcr) Key (Sylantro Servers Only)
Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “lcr”...
Page 105 3. In the "Type" field, select Last Call Return. 4. In the "Line" field, select the line you want to apply to this key. Valid values are 1 through 9. 5. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
Page 106: Services Key
Services Key By default, the 55i has a Services key configured on key 1 of the top set of keys. However, you can use any key to configure a "Services" key. Services The Services key accesses enhanced features and services provided by third parties. Using the "Services"...
Page 107 Setting Services Key Aastra Web UI Use the following procedure to configure a Services key on the 55i IP Phone. The procedure shows the programmable key screen as an example. Note: By default, Key 1 on the top set of programmable keys is configured for Services.
Page 108: Directory Key
By default, the 55i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone..
Page 109 Setting Directory Key Aastra Web UI Use the following procedure to configure a Directory key on the 55i IP Phone. The procedure shows the programmable key screen as an example. Note: By default, Key 2 on the top set of programmable keys is configured for Directory.
Page 110: Callers List Key
By default, the 55i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
Page 111 Setting Callers List Key Aastra Web UI Use the following procedure to configure a Callers List key on the 55i IP Phone. The procedure shows the programmable key screen as an example. Note: By default, Key 3 on the top set of programmable keys is configured for Services.
Page 112: Intercom Key
By default, the 55i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone..
Page 113 Setting an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 55i IP Phone. The procedure shows the programmable key screen as an example. Note: By default, Key 4 on the top set of programmable keys is configured for Services.
Page 114: None Key
"Key Display Behavior" page Setting a None Key Aastra Web UI Use the following procedure to configure a None key on the 55i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 115: Phone Lock Key
Note: You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation->PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options- >Phone Lock.
Page 116 Using the Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. Lock the Phone 1. Press the LOCK key. The phone locks. The LED for the key AND the Message Waiting Lamp illuminate steady ON.
Page 117: Deleting A Key
Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 55i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>..
Page 118: Making Calls
Making Calls This section describes ways to make calls on your 55i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: •lifting the handset •pressing •pressing a line/call appearance button. At the dial tone, enter the number you wish to call. Note: After dialing the number, the phone has a short delay before sending the call.
Page 119: Using Handsfree Speakerphone
Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in either the Speaker or Speaker/Headset audio mode. For more information about setting the audio mode on your phone, see "Audio Mode"...
Page 120: Using A Headset
Using a Headset The 55i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations con- tained in headset operating guides when using any headset.
Page 121 To Make and Receive Calls Using a Headset IP Phone UI 1. Ensure that you have selected a headset audio mode by accessing the Options list (under option Preferences->Set Audio->Audio Mode on the IP Phone). 2. Plug the headset into the jack. 3.
Page 122: Using Intercom
Using Intercom On the 55i, you can use the Icom key to automatically connect with a remote extension. By default, the Icom key is configured as Key 4 on the top set of keys. Intercom Using the Icom Key IP Phone UI 1.
Page 123: Incoming Intercom
You can set specific incoming Intercom call features on the 55i IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
Page 124: Redial
Redial IP Phone UI • Press to dial the most recent number you dialed from the phone. • If you are off-hook and press the last number you called will be called back. • If you are on-hook and press , a Redial Directory list appears on- screen.
Page 125: Mute
Deleting from the Redial List. Note: You cannot delete individual entries in the Redial List. IP Phone UI Delete All Items 1. Press 2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items.
Page 126: Receiving Calls
Receiving Calls When a call is ringing at your extension, you will see the "Inbound Call" Screen. The line/call appearance light flashes quickly for the incoming call. John Smith Tue May 17 10:19am L1 Ring Keri March Answering an Incoming Call IP Phone UI To answer the call •...
Page 127: Sending An Incoming Call To Voicemail
Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call. To do this, press without picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages...
Page 128: Handling Calls
Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.
Page 129: When On Hold
When on Hold To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected. John Smith Tue May 17 10:19am L1 Connected...
Page 130: Transferring Calls
Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to.
Page 131: Conferencing Calls
To transfer a call to another extension 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. 2. Press the Transfer key. You should hear a dial tone as a second line opens up. 3.
Page 132: Local Conferencing
Local Conferencing The 55i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 55i. Note: Your System Administrator can set your Conference key to speeddial a specific number.
Page 133 4. Press the Conf Key. A new line opens. John Smith >7788 Dial Conf Xfer 5. Enter the phone number of Party 3. 6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the conference. 7.
Page 134 Centralized Conferencing (for Sylantro and Broadsoft Servers) The 55i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 55i uses Loca Conferencing by default.
Page 135 Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers) Note: You can have an unlimited number of parties in a conference (dependent on the limitations of the server. 1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the Speakerphone Key.
Page 136 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 55i is limited to 9 conferences (a single conference each on lines 1 through 9). 1. Start Conference 1 using the procedures in the previous section, "Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers)".
Page 137: Ending Calls
Ending Calls IP Phone UI To end a call, you first need to connect or reconnect to the call if not already connected (for example, if your caller is on hold). Press or the line/call appearance button of the active call to end the call. If connected through the handset, you can also place the handset back on hook to end the call.
Page 138: Managing Calls
Managing Calls The 55i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List • Call Forwarding •...
Page 139 1. Press the Directory Key. The directory displays the number of entries in your list. If the Directory list is empty, "Directory Empty/Use Save to add" displays. The following is an example of the Directory List Header screen with 97 entries in the List.
Page 140 Adding/Editing Entries in the Directory List You can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, Office, Home, Cell, and Pager, or create your own labels. The following table indicates the maximum characters for each line and field in the Directory List.
Page 141 Adding Names, Numbers, Labels On Screen 1: • You can add names using the abc softkey. • You can add numbers (up to 7 numbers per name) using the numbers on the phone’s keypad. • Use the Backspace softkey when required. •...
Page 142 • You can use the Delete softkey to delete a number or to delete multiple num- bers in an entry (see "Deleting Single and Multiple Numbers in an Entry" page 136. • You can use the Change softkey to change a number or a name. •...
Page 143 Arranging Multiple Screens You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey. Label: Cell 1.
Page 144 Saving Entries to the Directory List You can save entries (names and numbers) from other sources to your Directory using any of the following methods: • Save from the Display • Save from the Caller List • Save from the Redial List Saving from the Display IP Phone UI You can save the name and/or number displayed on your screen during a call to the...
Page 145 For multiple numbers assigned to a name, pressing the Delete softkey displays the following screen. Delete number 2272939 or delete all Steve Smith entries? Entries Cancel Number • You can press Entries to delete the directory entry (name, all numbers, labels, and lines associated with the name) from the Directory List.
Page 146 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
Page 147 Accessing the Directory List Use the following procedures to access the Directory List. IP Phone UI 1. Press the Services key on the phone to display the Services menu, and select "Directory List". Press the Directory softkey (default key is key 2 on the Top Keys). 2.
Page 148: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 55i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
Page 149: Accessing The Callers List
Accessing the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Callers List Handsfree Button 1. Press the Callers List key. Press the Services key if your System Administrator has configured the Services key to access the Callers List.
Page 150 Editing Entries in the Callers List Important: The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix. In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor will automatically add the digit at the left side of the number to enable the entry of the prefix.
Page 151 Deleting Entries from the Callers List You can delete individual items from the Callers List, or you can delete all items in the Callers List.. IP Phone UI Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a reference.
Page 152 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 153: Call Forwarding
Note: You can set the global call forward settings using the IP phone UI or the Aastra Web UI. However, you must use the Aastra Web UI to set the per- line call forward settings. The per-line settings override the settings for global call forwarding.
Page 154 Setting Call Forwarding Use the following procedure to set global call forwarding. For Global Call Forward Settings IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Call Forward and press Select. 3. Enter the "Call Forward" number destination for which you want your incoming calls to be forwarded.
Page 155 For Global Call Forward Settings: 2. In the "Mode" field, select the mode you want to set on your phone. Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Number" field.
Page 156 5. Click to save the Call Forward settings. The changes are dynamic and are immediately applied to the phone. The following example shows the idle screen on the IP Phone with Call Forwarding set to "No Answer" mode. John Smith CFWD NoAnswer Sat Jan 1 01:04 148 Model 55i IP Phone User Guide...
Page 157: Missed Calls Indicator
Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. The number of calls that have not been answered increment on the phone’s idle screen as "<number>...
Page 158: Voicemail
Voicemail The Voicemail feature on the 55i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 159: Additional Features
LCD window, allowing the call to be dialed faster. DTMF playback suppression is disabled by default. Suppressing DTMF playback can be configured using the Aastra Web UI. Configuring Suppression of DTMF Playback Aastra Web UI Use the following procedure to configure suppression of DTMF playback.
Page 160 3. Enable the "Suppress DTMF Playback" field by checking the check box. (Dis- able this field by unchecking the box). Default is disabled. 4. Click to save your settings. 152 Model 55i IP Phone User Guide...
Page 161: Display Dtmf Digits
IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the "Display DTMF Digits" parameter using the Aastra Web UI. Configuring Display of DTMF Digits...
Page 162: Enable/Disable Call Waiting
• the Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can disable call waiting using the configuration files or the Aastra Web UI. 154 Model 55i IP Phone User Guide...
Page 163 Enabling/Disabling Call Waiting Aastra Web UI Use the following procedure to enable or disable Call Waiting on the IP phone. Note: "Call Waiting" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. Call Waiting is enabled by default. If required, disable the "Call Waiting" field by unchecking the check box.
Page 164: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Page 165: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 166: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 167: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
Page 168: Incoming Call Interrupts Dialing
Aastra Web UI at the path Basic Settings->Preferences->General. When you enable this field in the Aastra Web UI, an incoming call automatically interrupts the outgoing call during dialing and allows the phone to ring for you to answer the incoming call.
Page 169 Configuring "Incoming Call Interrupts Dialing" Aastra Web UI Use the following procedures to configure "Incoming Call Interrupts Dialing" on the IP Phone. Note: "Incoming Call Interrupts Dialing" is disabled by default. 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box.
Page 170: Goodbye Key Cancels Incoming Calls
The parameter is called "Goodbye Key Cancels Incoming Call" and is configurable via the Aastra Web UI. If you enable this parameter, which is the default, pressing the Goodbye key rejects calls coming into the phone while you are on an active call.
Page 171 Using the Goodbye Key to Cancel Incoming Calls Feature IP Phone UI THEN press the Goodbye key to reject the "Goodbye Key Cancels Incoming Call" second incoming call. is enabled AND a second call comes in while you are on an active call, press the Goodbye key to hang up on "Goodbye Key Cancels Incoming Call"...
Page 172: Upnp Mapping Lines (For Remote Phones)
IGD. HTTP and SIP use a single port each. RTP/RTCP uses a range of ports. You can enable the UPnP mappings to specific lines on your phone. You set this configuration using the Aastra Web UI at Basic Settings->Preferences->UPnP Mapping Lines.
Page 173 2. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list. Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Univer- sal Plug and Play on the network you are connecting to.
Page 174: Message Waiting Indicator
LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone.
Page 175: Incoming Intercom Call Features
You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parameters using the Aastra Web UI. The following table describes these features. Incoming Intercom...
Page 176 "Allow Barge In" is enabled by default. Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming intercom call settings on the IP phone.
Page 177: Using Redial Key For "Last Number Redial
3. The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the originating caller. To disable this field, uncheck the box. 4. The "Play Warning Tone" field is enabled by default. If “Auto-Answer” is enabled, the phone plays a warning tone when it receives in incoming intercom call.
Page 178: Available Features Enabled By Administrators
Available Features Enabled by Administrators There are features on your IP Phone that you can use ONLY if an Administrator has enabled them on your phone. Those features are described in this section. Contact your System Administrator for more information. Outgoing Intercom Calls If your System Administrator configures the outgoing intercom feature on your phone, pressing the Icom button allows your phone to find an available line and place...
Page 179: Customizable Callers List Key
Customizable Callers List Key Your System Administrator can specify an XML URI that creates a custom Callers List application for your phone. When you press the Callers List key, the phone accesses a custom XML URI Callers List instead of the standard Callers List. Contact your System Administrator for more information.
Page 180: Answer And Ignore Softkeys For Xml Applications
Answer and Ignore Softkeys for XML Applications If you are accessing XML applications on your phone and a call comes in, your System Administrator can create "Answer" and "Ignore" keys that you can use to either answer the incoming call, or ignore it.. When the Ignore Answer line displays, you can press the Right Arrow key...
Page 181: Model 536M And 560M Expansion Modules
• Busy Lamp Fields (BLFs) (maximum of 50) • Speedial • Shared Call Appearance • Phone Lock You can configure the softkeys using the Aastra Web UI. Reference For more information about configuring the expansion module softkeys with these functions, see the "Softkeys and Programmable Keys"...
Page 182: Using The Expansion Modules
Using the Expansion Modules 536M Expansion Module After configuring the softkeys on the 536M Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys Lock Phone BLF Key...
Page 183: Function Keys
560M Expansion Module The 560M Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1"List 1"...
Page 184 For more information about configuring softkeys, see Softkeys and Programmable Keys page 53. For more information about installing 536M and 560M modules on your phone, see the Aastra 55i IP Phone Installation Guide. 176 Model 55i IP Phone User Guide...
Page 185: Troubleshooting Solutions
Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone.
Page 186 Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI 1. Press on the phone to enter the Options List.
Page 187 Aastra Web UI 1. Click on Operation->User Password. 2. In the "Current Password" field, enter the current user password. Note: By default, the user name is “user” (all lowercase) and the password field is left blank. If you have forgotten your password, contact your System Administrator for assistance.
Page 188 Note: Your phone will be out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. 180 Model 55i IP Phone User Guide...
Page 189 • At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see "Phone Lock Key"...
Page 190 Lock the Phone 2. In the "Lock the Phone?" field, click The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked".
Page 191: Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
Page 193: Appendix A - Time Zone Codes
Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago...
Page 194 Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GF-Cayenne GI-Gibraltar...
Page 195 Time Zone Name Time Zone Code JM-Jamaica JP-Tokyo KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira...
Page 196 Time Zone Name Time Zone Code RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii...
Page 197 55i line settings 51 DCP (Directed Call Pickup) 53 560M 172 deleting a key 108 dial plan, emergency 49 dial tones, stuttered 156 Aastra Web UI dialing Basic Settings parameters 21 pre-dialling a number 109 Operaton parameters 20 dialing a number 109...
Page 198 Index as Intercom Key 103 as Last Call Return 95 flash key 53 as line/call appearances 59 flash key, setting key for 86 as park and pickup 89, 91 as services 97 as sprecode key 87 GCP (Group Call Pickup) 53 as XML services 81 getting started 4 deleting 108...
Page 199 Index speeddial key 52 sprecode key 53 on-hold calls 119 sprecode, setting key for 87 options star codes 150 setting via the phone UI 15 starting up the phone 4 setting via the Web UI 18 status scroll delay 158 park and pickup time and date 35 configuring 91, 92...
Page 200 Index XML application title 81 XML application URI 81 XML beep support 157 XML key 53 XML services 81 accessing 84 Index-4 Model 55i IP Phone User Guide...
Page 202 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc. 2007 41-001200-00 Rev 01...

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55i

Aastra 55I IP PHONE - RELEASE 2.1 User Manual

Software License Agreement

Documentation

About this Guide

Introduction

Getting Started

IP Phone Keys and Key Descriptions

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Live Dialpad

Set Audio

Line Keys, Programmable Keys, and Softkeys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Additional Features

Available Features Enabled by Administrators

Model 536M and 560M Expansion Modules

Troubleshooting Solutions

Limited Warranty

Appendix A - Time Zone Codes

Quick Links

Need help?

Questions and answers

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