When You Cannot Send Or Receive Fax Messages As Wanted - Ricoh Aficio MP 1600L Operating Instructions Manual

When You Cannot Send or Receive Fax
Messages As Wanted
This section describes likely causes of and possible solutions for transmission
and reception-related problems.
❖ Transmission/Reception
Problem
Both transmission and
reception are impossible.
Both transmission and
reception are impossible.
❖ Transmission
Problem
Document appears
blank at the other end.
Transmission failed
due to a "maximum e-
mail size" error.
When using On Hook
Dial or Manual Dial,
" "
Receiving...
appears and transmis-
sion is not allowed.
LAN-Fax Driver does
not work.
LAN-Fax Driver does
not work.

When You Cannot Send or Receive Fax Messages As Wanted

Cause
The modular cable may be dis-
connected.
The terminal adaptor setting is in-
correct.
Cause
The original was placed upside
down.
The size of the Internet fax docu-
ment exceeds the maximum e-
mail size specified on the machine.
If the machine fails to detect the
size of the original when the
{Start} key is pressed, it performs
a receiving operation.
The entered login user name,
password, or driver encryption
key is incorrect.
A high security level is set by the
extended security function.
Solution
Make sure that the modular cable
is correctly connected. See "Con-
necting the Machine to a Tele-
phone Line and Telephone",
General Settings Guide.
Check the setting.
Solution
Place it correctly. See "Placing
Originals", Facsimile Reference.
Set [Maximum E-mail Size] under [E-
mail Settings] to [Off], or set the
maximum e-mail size to a larger
value. Then, re-send the docu-
ment. See "E-mail Settings", Gen-
eral Settings Guide.
Press [Original Size:], select the
scanning area, and then resend
the document. If you use On
Hook Dial or Manual Dial fre-
quently, it is recommended that
you set "Receive documents by
pressing the {Start} key when
originals are not set." to "Off" in
User Parameters. If this is set to
"Off", when using Manual Dial,
you cannot receive by pressing
the {Start} key. See "Parameter
Setting", General Settings Guide.
Check your login user name,
password, or driver encryption
key, and enter them correctly.
Contact the administrator.
Contact the administrator.
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