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Valued Customer, We are pleased that you have chosen to purchase an electric fireplace manufactured by Dimplex North America Ltd. Over the years, valuable memories will occur around the warmth and comfort of your hearth. Thank you for allowing our product to be the backdrop for those special moments.
3. If you have any technical questions regarding the operation or service of your fireplace have your Model and Serial Number ready, and contact Dimplex North America technical support at 1-888-DIMPLEX (1-888-346-7539) before returning the product to the point of purchase.
IMPORTANT INSTRUCTIONS SAVE THESE INSTRUCTIONS PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read all instructions before using the electric fireplace. 2.
If you have any questions regarding our products please have the product model and serial numbers available upon calling Dimplex customer service or technical support. To locate the model and serial number labels see below. Record the Model number, Serial number, and CAT number on the front cover of this manual for future reference.
SITE SELECTION AND PREPARATION This section provides instructions for selecting a location and preparing the site to install the fireplace into your Dimplex mantel surround. 1. Select a suitable location. 2. For ease of electrical hook up you may wish to locate the fireplace near an existing outlet.
FIREPLACE INSTALLATION Dimplex Mantel Surround Kit 1. Install the fireplace assembly only into the Dimplex outdoor mantel. (refer to mantel assembly instructions) 2. Select a suitable location that is level and away from high traffic New Wall Construction NOTE: This unit must be removable from opening.
OPERATION ELECTRIC FIREPLACE MANUAL CONTROL The manual controls for the firebox are located in the upper right hand corner behind the access panel. To access the controls, open the upper access panel by pulling forward and down. To locate controls refer to Figure 3. NOTE: The main on/off switch/flame action and flame brightness controls are always illuminated as long as the unit is plugged in.
COVERING YOUR DIMPLEX OUTDOOR FIREPLACE When not in use, cover your Dimplex outdoor fireplace with a weather resistant covering. The cover will help protect your fireplace from detrimental effects of weather and environmental pollutions.
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product.
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Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.
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