Troubleshooting - NETGEAR FS566 - Switch Installation Manual

This chapter provides information about troubleshooting the Model FS562/FS566 switch.
Table 5-1 lists symptoms, causes, and solutions of possible problems.
Table 5-1. Troubleshooting Information
Symptom
Power LED is off.
Either 10M or 100M Link
LED is off or intermittent.
File transfer is slow or
performance degradation
is a problem.

Troubleshooting

Cause
No power is received at
the hub.
Port connection is not
functioning.
Half- or full-duplex setting
on the NETGEAR switch
and the connected device
are not the same.
Troubleshooting
Solution
Check the power cord connections for the switch
and the connected device.
Check for a defective adapter card, cable, or port by
testing them in an alternate environment where all
products are functioning.
Make sure all cables used are correct and comply
with Ethernet specifications.
Check the crimp on the RJ-45 connectors and make
sure that the plug is properly inserted and locked
into the port at both the switch and the connecting
device.
Make sure all cables used are correct and comply
with Ethernet specifications.
Make sure the 10/100 Mbps port is set to
auto-duplex (AUTO) mode when connecting the
switch to a repeater or hub. For instructions on
setting the duplex toggle switches, refer to
"Connecting Devices to the Switch" on page 4-4.
Chapter 5
5-1