Troubleshooting (Windows Vista/Xp) - Yamaha PocketrakCX - POCKETRAK CX 2 GB Digital Player Reference Manual

Troubleshooting (Windows Vista/XP)

If the recorder is not recognized by the computer, refer to the information below:
■
Windows Vista
While the recorder remains connected to the computer, follow the steps below:
1.
From the [Start] menu, right-click [Computer] to display the pop-up menu,
then select [Properties] to open the "System" window.
2.
Click [Device Manager] to open the user account control window. In this win-
dow, click [Continue] to open the "Device Manager" window.
3.
Expand "Disk drives" and "Universal Serial Bus controllers." "Disk drives"
must include "Yamaha Pocketrak USB Device" and "Universal Serial Bus con-
trollers" must include the device name for the USB Mass Storage Device.
■
Windows XP
While the recorder remains connected to the computer, follow the steps below:
1.
From the [Start] menu or on the desktop, right-click [My Computer] to dis-
play the pop-up menu, then select [Properties] to open the "System Prop-
erty" window.
2.
Click the [Hardware] tab, then click [Device Manager] to open the "Device
Manager" window.
3.
Expand "Disk drives" and "Universal Serial Bus controllers." "Disk drives"
must include "Yamaha Pocketrak USB Device" and the "Universal Serial Bus
controllers" must include the device name for the USB Mass Storage Device.
If the "Device Manager" window does not display the correct items:
Follow the steps below.
1.
Exit (quit) all running applications.
2.
Disconnect all external USB devices (excluding a properly working mouse and key-
board), then connect only the recorder.
3.
If the computer features multiple USB terminals, use a different USB terminal to con-
nect the recorder.
4.
If the recorder is connected via a bus-powered USB hub, remove the hub, then use
the included USB cable to connect the recorder directly to the computer's USB termi-
nal.
POCKETRAK CX Reference Manual
Using the POCKETRAK CX with a Computer
56