Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ZENWORKS REPORTING SERVER INSTALLATION GUIDE 10.3 30-04-2010 Installation Manual page 24

"Reporting does not work if the ZENworks database is an MS SQL Server database, and the
authentication mode is Windows Authentication" on page 26
"ZENworks Reporting Server fails to launch through ZENworks Control Center on servers
other than the Primary Server on which it has been configured" on page 27
ZENworks Reporting Server installation fails on a 64-bit Windows device that is
using an Oracle database
Possible Cause: The installation path specified for ZENworks Configuration Management
Action 1: If you want to install ZENworks Reporting Server on the same Primary Server:
Action 2: If you want to install ZENworks Reporting Server on a different server:
How do I enable debug logging for ZENworks Reporting Server services?
Where do I find the BusinessObjects Enterprise log files?
24 ZENworks 10 Configuration Management Reporting Server Installation Guide
Source: ZENworks 10 Configuration Management SP3; ZENworks Reporting Server.
might contain parentheses.
1 Uninstall ZENworks Configuration Management from the Primary
Server.
2 Install ZENworks Configuration Management to a customized location
that does not contain any parentheses in the pathname. For more
information, see
Configuration Management Installation
1 On the new server, install ZENworks Configuration Management to a
customized location that does not contain any parentheses in the
pathname. For more information, see
ZENworks 10 Configuration Management Installation
2 Install ZENworks Reporting Server.
Source: ZENworks 10 Configuration Management SP3; ZENworks Reporting Server.
Action: To enable the logs, see TID 3418069 in the
(http://support.novell.com/search/kb_index.jsp).
Source: ZENworks 10 Configuration Management SP3; ZENworks Reporting Server.
Action: You can find the ZENworks Reporting Server installation log files in the
following locations:
On Windows:
%zenworks_home%\share\boe\Business Objects Enterprise
120\logging\BOEInstall_0.log
On Linux:
/opt/novell/zenworks/share/boe/bobje/logging/
install_timestamp.log
You can find the ZENworks Reporting Server trace files in the following
locations:
"Installation Information" in the
Guide.
"Installation
Novell Support Knowledgebase
ZENworks 10
Information" in the
Guide.