Page 1 IBM TotalStorage SAN16M-2 Installation and Service Manual Service information: 2026 / 416, 16E Read Before Using This product contains software that is licensed under written license agreements. Your use of such software is subject to the license agreements under which they are provided.
Page 3 IBM TotalStorage SAN16M-2 Installation and Service Manual Service information: 2026 / 416, 16E GC26-7762-02...
Page 4 ® Order publications through your IBM representative or the IBM branch office serving your locality. © Copyright International Business Machines Corporation 2005, 2006. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract...
Page 5 Task 2: Unpack, inspect, and install the Ethernet hub (optional)20 Unpack and inspect Ethernet hub..........20 Desktop installation..............20 Rack-mount installation............. 22 Task 3: Unpack, inspect, and install the product......23 Unpack and inspect switch ............23 Desktop installation..............24 Rack-mount installation............. 25 © Copyright IBM Corp. 2006...
Page 6 Task 4: Configure product at the EFCM Basic Edition interface (optional)..................... 26 Configure product identification ..........28 Configure date and time............29 Configure parameters ..............30 Configure fabric parameters ............. 31 Configure network information ..........33 Configure basic port information..........35 Configure port BB_Credit............
Page 7 Configure ports ................75 Configure SNMP .................77 Configure threshold alerts ............78 Enable EFCM Basic Edition and Telnet access......81 Configure, enable, and test e-mail notification.......81 Configure and enable Ethernet events........82 Configure, enable, and test call-home event notification..83 Configure security ..............84 Configure interswitch links ............85 Task 19: Back up configuration data..........85 Task 20: Cable Fibre Channel ports ..........88 Task 21: Configure zoning (optional) ..........89...
Page 8 Upgrade firmware ..............164 Manage configuration data ............. 166 Repair procedures - SAN management application....169 Obtain Fabric Log information..........170 Obtain Switch Log information..........171 Perform port diagnostics ............174 Collect maintenance data ............183 Set online state ................184 Block or unblock a port............
Page 9 Industry Canada Class A Emission Compliance Statement..Avis de conformité à la réglementation d’Industrie Canada ... European Union (EU) Electromagnetic Compatibility Direc- tive....................260 Germany Electromagnetic Compatibility Directive ....261 People’s Republic of China Class A Electronic Emission State- ment ....................262 Korean Class A Electronic Emission Statement ....262 Japan VCCI Class A ITE Electronic Emission Statement ..262 Index ..........................263...
Page 10 SAN16M-2 Installation and Service Manual...
Page 11 Configure Switch Parameters dialog box ........... 72 Configure Fabric Parameters dialog box ............ 74 Configure Ports dialog box ................75 Configure SNMP dialog box ................. 77 New Threshold Alert dialog box (Screen 1) ..........78 © Copyright IBM Corp. 2006...
Page 12 New Threshold Alert dialog box (Screen 2) ..........79 New Threshold Alert dialog box (Screen 3) ..........80 Email Event Notification Setup dialog box ..........81 InCD icon (unformatted CD) ................ 86 Daisy-Chained Ethernet Hubs ..............110 Clean fiber-optic components ..............149 Port List View ....................
Page 13 Tables IBM products and SAN management documentation—E/OS ..... xvi Factory-set defaults (product) ..............17 Installation task summary ................18 Operational states and symbols ..............65 Factory-set defaults ..................93 MAP summary ....................94 Event codes versus maintenance action ............94 MAP 100 event codes ...................
Page 14 SAN16M-2 Installation and Service Manual...
Page 15 Related publications Other publications that provide additional information about the switch include: • IBM TotalStorage Products in a SAN Environment Planning Manual, GC26-7675. • EFC Manager Software Release 8.7 User Manual, 620-000170. • SANavigator Software Release 4.2 User Manual 621-000013.
Page 16 IBM and McDATA publications Some of the documentation that is applicable to IBM TotalStorage products is provided by McDATA Corporation. The documents often are identified by a McDATA product name that corresponds to the IBM product name. Table 1 lists the IBM product name, the corresponding McDATA product name, the applicable software, and the documentation that is relevant to the product.
Page 17 • E/OS SNMP Support Manual (620-000131) • E/OS Command Line Interface User Manual (620-000134) Ordering manuals To order a printed copy of this publication, contact your IBM Branch office or you can locate (and purchase) books online at: http://www.elink.ibmlink.ibm.com/public/applications/ publications/cgibin/pbi.cgi?
Page 18 Department GZW 9000 South Rita Road Tucson, Arizona 85744-001 U.S.A When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
Page 19 hazards. Follow the links for more detailed descriptions and examples of the danger, caution, and attention notices in the sections that follow. • Note: These notices provide important tips, guidance, or advice. • Attention notices: These notices indicate potential damage to programs, devices, or data.
Page 20 DANGER If the receptacle has a metal shell, do not touch the shell until you have completed the voltage and grounding checks. Improper wiring or grounding could place dangerous voltage on the metal shell. If any of the conditions are not as described, STOP. Ensure the improper voltage or impedance conditions are corrected before proceeding.
Page 21 • Connect and disconnect cables as described below when installing, moving, or opening covers on this product or attached devices. To Disconnect: 1. Turn everything OFF (unless instructed otherwise). 2. Remove power cords from the outlet. 3. Remove signal cables from connectors. 4.
Page 22 DANGER Multiple power cords (L003) Caution notices A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition. A caution notice can be accompanied by different symbols, as in the examples below: If the symbol is...
Page 23 CAUTION The doors and covers to the product are to be closed at all times except for service by trained service personnel. All covers must be replaced and doors locked at the conclusion of the service operation. (C013) CAUTION The system contains circuit cards and/or assemblies that contain lead solder.
Page 24 Product recycling This unit must be recycled or discarded according to applicable local and disposal and national regulations. IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment xxiv SAN16M-2 Installation and Service Manual...
Page 25 IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products. Information on IBM product recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/environment/products/prp.shtml...
Page 26 In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.
Page 27 Chapter 1: General information The IBM TotalStorage SAN16M-2 switch (referred to in this information unit as the SAN16M-2 and as the switch) provides up to 16 ports of low-cost and high-performance dynamic Fibre Channel connectivity for switched fabric devices or arbitrated loop devices.
Page 28 Operators with a browser-capable PC and Internet connectivity can manage the switch through a firmware-resident Enterprise Fabric Connectivity Manager (EFCM) Basic Edition interface. The interface manages only a single switch, and provides a graphical user interface (GUI) that supports configuration, statistics monitoring, operation, and maintenance.
Page 29 Figure 1 SAN16M-2 switch (front view) Figure 2 illustrates the rear of the switch and shows the: 1. RS-232 maintenance port. 2. External power supply connectors (2). SAN16M-2 switch (rear view) Figure 2 SFP transceiver Singlemode or multimode fiber-optic cables attach to switch ports through SFP transceivers.
Page 30 Tri-rate shortwave laser transceive types (1.0625, 2.1250, or 4.2500 Gbps) are also available. Shortwave laser transceivers (850 nm) provide connectivity: • At 500 meters (1.0625 Gbps) through 50-micron multimode fiber-optic cable. • At 300 meters (2.1250 Gbps) through 50-micron multimode fiber-optic cable.
Page 31 Controls, connectors, and indicators Controls, connectors, and indicators for the switch include the: • RESET button. • Ethernet LAN connector. • Green PWR and amber ERR LEDs. • Green and amber status LEDs associated with CRUs. • RS-232 maintenance port. •...
Page 32 The connector provides two green LEDs. The left LED illuminates to indicate LAN operation at 10 Mbps. The right LED illuminates to indicate operation at 100 Mbps. Power and system error LEDs The PWR LED illuminates when the switch is connected to facility AC power and is operational (the product does not have a power switch).
Page 33 Switch specifications This section lists physical characteristics, storage and shipping environment, operating environment, and service clearances. Physical Dimensions: characteristics Height: 4.1 centimeters (1.6 inches) or 1 rack unit Width: 19.9 centimeters (7.8 inches) Depth: 33.3 centimeters (13.1 inches), plus 6.1 centimeters (2.4 inches) for external power supplies Weight: 4.0 kilograms (8.8 pounds) Power requirements:...
Page 34 Shipping temperature: C to 60 C (-40 F to 140 Storage temperature: C to 60 C (34 F to 140 Shipping relative humidity: 5% to 100% Storage relative humidity: 5% to 80% Maximum wet-bulb temperature: C (84 Altitude: 12,192 meters (40,000 feet) Operating Temperature: environment...
Page 35 • Event information displays at a LAN-connected PC or workstation communicating with the rack-mount management server running a SAN management application. • LEDs on the product front panel or CRUs illuminate to indicate a hardware malfunction. • An unsolicited SNMP trap message is received at a management workstation, indicating an operational state change or failure.
Page 36 Management server specifications This section summarizes minimum and recommended hardware specifications for a management server. Servers may ship with more enhanced hardware, such as a faster processor, additional random-access memory (RAM), or a higher-capacity hard drive. Minimum Minimum server specifications are: specifications ®...
Page 37 24-Port Ethernet hub Hubs can be daisy-chained to provide additional connections as more switches (or other IBM-managed products) are installed on a network. Multiple hubs are daisy-chained by attaching RJ-45 Ethernet patch cables and configuring each hub through a medium- dependent interface (MDI) switch.
Page 38 Error-detection, reporting, and serviceability features The switch provides the following error detection, reporting, and serviceability features: • LEDs on switch CRUs and adjacent to Fibre Channel ports that provide visual indicators of hardware status or malfunctions. • Redundant CRUs (SFP transceivers and power supply assemblies) that are removed or replaced without disrupting switch or Fibre Channel link operation.
Page 39 • Automatic notification of significant system events (to support personnel or administrators) through e-mail messages or the call-home feature. NOTE: The call-home feature is not available through the EFCM Basic Edition. The call-home feature may not be available if the EFCM Basic application is installed on a customer-supplied platform.
Page 40 Door key Figure 4 • Loopback plug - A multimode (shortwave laser) or singlemode (longwave laser) loopback plug (Figure 5) is required to perform port diagnostic tests. Loopback plugs are shipped with the product, depending on the types of port transceivers installed. Loopback plug Figure 5 •...
Page 41 Null modem cable Figure 7 Tools supplied by service personnel The following tools should be supplied by service personnel: • Scissors or pocket knife - A sharp cutting edge (scissors or knife blade) is required to cut protective strapping when unpacking replacement CRUs.
Page 42 SAN16M-2 Installation and Service Manual...
Page 43 0.0.0.0 Installation task summary Table 3 summarizes installation tasks for the product, optional management server, and optional Ethernet hub. The table describes each task, states if the task is optional, and lists the page reference. © Copyright IBM Corp. 2006...
Page 44 Installation task summary Table 3 Task number and description Required or optional Page Task 1: Verify installation requirements Required. Task 2: Unpack, inspect, and install the Ethernet hub Perform task if hub is required to connect switch and (optional) management interface. Task 3: Unpack, inspect, and install the product Required.
Page 45 • Fibre Channel SAN design and director, switch, and SAN router device connectivity are evaluated, and the related planning worksheet is complete. Refer to the IBM TotalStorage Products in a SAN Environment - Planning Manual (GC26-7675) for information. • Support is available for one of the following product management methods: —...
Page 46 Ensure packaged items correspond to items listed on the enclosed bill of materials. 2. If any items are damaged or missing, within the United States and Canada, contact the IBM Quality Hotline toll-free 1-800-442-6773 or direct dial in other locations: 770-858-8459. Desktop installation To install and configure up to three Ethernet hubs on a desktop: 1.
Page 47 2. Position the first hub on a table or desktop as directed by the customer. Stack the remaining hubs on top of the first hub. Ensure the adhesive rubber pads on the underside of a hub align with the recesses on the top of the hub below. 3.
Page 48 4. Connect a power cord to an AC power strip and the receptacle at the rear of each hub. Use an extension cord if required. 5. Connect the AC power strip to facility power. Power for each hub switches on when the strip is connected to facility AC power. 6.
Page 49 a. To connect the top and middle stacked hubs, connect an RJ-45 patch cable to port 24 of the top hub, then connect the cable to port 12 of the middle hub. b. To connect the bottom and middle stacked hubs, connect a second RJ-45 patch cable to port 24 of the middle hub, then connect the cable to port 12 of the bottom hub.
Page 50 3. If any items are damaged or missing, call the IBM Quality Hotline toll-free at 1-800-442-6773 within the United States and Canada. In other locations direct dial 770-858-8459. Desktop installation To install a switch on a desktop: 1. Remove the backing from the four adhesive rubber pads and apply the pads to the underside of the switch.
Page 51 8. If a POST error or other malfunction occurs, go to MAP 0000: Start to isolate the problem. 9. Perform one of the following: — If the switch is to be managed through the EFCM Basic Edition interface, go to Task 4: Configure product at the EFCM Basic Edition interface (optional).
Page 52 d. LEDs associated with Fibre Channel ports blink momentarily while the ports are tested. 8. After successful POST completion, the PWR LED remains illuminated and all other front panel LEDs extinguish. 9. If a POST error or other malfunction occurs, go to MAP 0000: Start to isolate the problem.
Page 53 6. Type customer-specified values in the User Name, New Password, and Confirm Password fields, then click Activate. The Topology View displays with status information about each fabric element, including the product to be configured. 7. Click Switch Details. The Hardware View displays (Figure 10).
Page 54 — Management - includes SNMP trap message recipients, command line interface (CLI), open systems management server (OSMS), secure socket layer (SSL) encryption. — Options - includes product feature enablement (PFE) keys. 9. Security - includes SANtegrity authentication (settings, access control list, and remote authentication dial-in user service (RADIUS) server support), Enterprise Fabric Mode, and SANtegrity binding (fabric, switch, and port binding).
Page 55 c. Type the product’s physical location (255 alphanumeric characters or less) in the Location field. d. Type the name of a contact person (255 alphanumeric characters or less) in the Contact field. 2. Click OK to save and activate changes. Configure date and time Perform this procedure to configure product date and time.
Page 56 Configure parameters Perform this procedure to configure product operating parameters. 1. Set the product offline. Refer to Set online state for instructions. 2. Select Switch and Parameters from the Configure menu at any view. The Parameters View displays (Figure 13). a.
Page 57 d. At the Suppress RSCN on Zone Set Activations field, check (enable) or uncheck (disable) the parameter. When enabled, RSCNs are not transmitted when a zone set is activated. e. At the Limited Fabric RSCN field, check (enable) or uncheck (disable) the parameter.
Page 58 Figure 14 Fabric Parameters View a. At the R_A_TOV field, type a value between 10 through 1200 tenths of a second (one through 120 seconds). Ten seconds (100) is the recommended value. The R_A_TOV value must exceed the E_D_TOV value. b.
Page 59 • McDATA Fabric 1.0 - Select this option if the product is fabric-attached only to other IBM directors or switches operating in McDATA fabric mode. • Open Fabric 1.0 - Select this option (default) for managing heterogeneous fabrics and if the product is fabric-attached to IBM directors or switches and other open-fabric compliant switches.
Page 60 Figure 15 Network View 2. Click OK to save and activate changes. An acknowledgement message displays, indicating the browser PC must be directed to the new IP address. 3. Update the address resolution protocol (ARP) table for the browser PC. a.
Page 61 5. At the PC, launch the browser application (Netscape Navigator or Internet Explorer). Enter the products’s new IP address as the Internet URL. The Enter Network Password dialog box displays. 6. Type the case-sensitive user name and password and click OK. The EFCM Basic Edition interface opens and the Topology View displays with status information about each fabric element.
Page 62 c. Click the check box in the FAN column to enable or disable the fabric address notification (FAN) feature (default is enabled). A check mark indicates FAN is enabled. When enabled, an FL_Port transmits FAN frames after loop initialization to verify FC-AL devices are still logged in.
Page 63 Configure port NPIV NPIV allows multiple (up to 256) Fibre Channel addresses to be assigned to a node (N_Port). The NPIV feature must be installed. Refer to Install PFE keys (optional) for instructions. Perform this procedure to configure ports for NPIV connectivity. 1.
Page 64 a. Click Enable to activate the installed SNMP agent. b. Select the appropriate Fibre Alliance management information base (FA MIB) from the FA MIB Version drop-down list. Valid selections are FA MIB Version 3.0 or FA MIB Version 3.1. c. Click (check) the Enable Authentication Traps check box to enable transmission of SNMP trap messages to recipients.
Page 65 CLI View Figure 18 2. Perform one of the following: • Click Enable to activate the CLI. • Click Disable to deactivate the CLI. 3. Click (check) the Use SSH check box to enable secure shell (SSH) protocol. The protocol controls CLI access to the product and provides software-enforced encryption.
Page 66 OSMS View Figure 19 2. Perform one of the following: • Click Enable to activate OSMS. • Click Disable to deactivate OSMS. 3. Click (check) the Enable Host Control check box to activate host control of the product. 4. Click OK to save and activate changes. Configure SSL encryption SSL is a protocol that encrypts internet communications.
Page 67 • Click Enable to activate software SSL. • Click Disable to deactivate software SSL. Figure 20 SSL View 4. To define the expiration period (in days) of the digital certificate, type a value between 30 and 3650 in the Expires in field. The default is 365 days.
Page 68 Record the key to re-install the feature if required. If the switch fails and must be replaced, obtain new PFE keys from IBM. Please have the serial numbers of the failed and replacement switches, and the old PFE key number or transaction code.
Page 69 Feature status is indicated by a green check mark (installed) or a red X (uninstalled). Flexport Technology status is indicated by the number of installed ports. Click a feature title in the Feature panel and a description appears in the Feature Details panel. Maintenance Feature Installation View Figure 21 2.
Page 70 3. Click OK. New PFE key(s) activate, the message Feature installation in process. Your browser connection will be unavailable until unit restart is complete. displays, and the product performs a non-disruptive (to Fibre Channel traffic) firmware reset. 4. After the product reset, the message Feature installation complete.
Page 71 • Enterprise Fabric Mode - Use the Enterprise Fabric Mode View to enable or disable Enterprise Fabric Mode (EFM). Fabric binding is activated when EFM is enabled. • Fabric binding - Use the Fabric Binding View to lock parameters of a fabric in accordance with the user configuration.
Page 72 Task 5: Configure product network information (optional) The product is delivered with default network addresses as follows: • MAC address - The media access control (MAC) address is programmed into FLASH memory on the control processor (CTP) card at manufacture. The MAC address is unique for each product, and should not be changed.
Page 73 2. Connect the other cable end to a 9-pin serial communication port (COM1 or COM2) at the rear of the maintenance terminal PC. 3. Power on the maintenance terminal. At the Windows desktop, click Start at the left side of the task bar. The Windows Workstation menu displays.
Page 74 7. Configure Port Settings parameters: — Bits per second - 115200. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware or None. Click OK. The New Connection - HyperTerminal window displays. 8.
Page 75 11. Select Exit from the File pull-down menu. A HyperTerminal message box appears. 12. Click Yes. A second message box appears. Click No to exit and close the application. 13. Power off the maintenance terminal and disconnect the RS-232 modem cable. Replace the protective cap over the maintenance port.
Page 76 1. At the management server LCD panel, press ENTER. The Welcome!! or operational information message changes to an Input Password 0**** message. 2. Using the button to increment a digit, the button to decrement a digit, the button to move the cursor left, and the button to move the cursor right, input the default password (9999), and press ENTER.
Page 77 6. Use the arrow keys as described in step 2 to input a new subnet mask, then press ENTER. A Save Change? Yes, Save!! message appears. 7. Press ENTER. A Wait a moment! message appears at the LCD panel, the panel returns to the LAN 1 Setting?? message, and the LAN 2 subnet mask changes.
Page 78 Task 7: Configure management server information Configure a server computer name and workgroup name from the Windows operating system, using a LAN-attached PC with standard web browser. If required, change the server’s gateway addresses and domain name system (DNS) server IP addresses to conform to the customer’s LAN addressing scheme.
Page 79 NOTE: The default Windows user name is Administrator and the default password is password. Both are case-sensitive. Configure management server names To configure the management server name and workgroup name: 1. At the Windows desktop, click Start at the left side of the task bar (bottom of the desktop), then sequentially select Settings, Control Panel, and System.
Page 80 5. Record the computer and workgroup names for reference if the server hard drive fails and must be restored. 6. Close all dialog boxes and return to the Windows desktop. Configure gateway and DNS server addresses To configure gateway and DNS server IP addresses for the private LAN connection (LAN 2) and public LAN connection (LAN 1): 1.
Page 81 Internet Protocol (TCP/IP) Properties dialog box Figure 24 8. Close dialog boxes as appropriate and return to the The Network and Dial-up Connections window. 9. Record the changed gateway and DNS server addresses for reference if the server hard drive fails and must be restored. 10.
Page 82 1. At the Windows desktop, click Start at the left side of the task bar (bottom of the desktop), then sequentially select Settings, Control Panel, and Users and Passwords. The Users and Passwords dialog box displays. 2. The Guest user name is a built-in account in the Windows operating system and cannot be deleted.
Page 83 Figure 25 Add New User wizard 2. Type the appropriate information in the User name and Domain fields and click Next. The second window of the Add New User wizard displays. 3. Type the new user password in the Password and Confirm password fields and click Next.
Page 84 Properties dialog box (general tab) Figure 26 2. Type the appropriate new user information in the User name, Full name, and Description fields, then click the Group Membership tab. The Properties dialog box displays with the Group Membership tab selected. 3.
Page 85 1. At the Windows desktop, click Start at the left side of the task bar (bottom of the desktop), then sequentially select Settings, Control Panel, and Date/Time. The Date/Time Properties dialog box displays with the Date & Time page open. NOTE: The Time Zone field must be set before the Date &...
Page 86 Date/Time Properties dialog box (Date & Time tab) Figure 28 5. To change the date and time: a. Select the month from the drop-down list under Date. b. Click the up or down arrow adjacent to the year field and select the desired year.
Page 87 The Call Home Configuration dialog box displays. 3. At the Call Center Phone Number field, enter the telephone number for IBM support. Include necessary information, such as the country code, area code, or any prefix required to access a telephone line outside the facility.
Page 88 Add User dialog box Figure 29 6. Enter information in fields as directed by the customer: • Description - Type a new user name up to 16 alphanumeric characters in length. Control characters and spaces are not valid. The user name is case-sensitive. •...
Page 89 Task 12: Configure the product to the management application To manage a new product, it must be identified to and discovered by the SAN management application. To identify the product: 1. At the SANavigator or EFCM main window, select Setup from the Discover menu.
Page 90 Task 13: Record or verify server restore information Windows operating system configuration information must be recorded to restore the server in case of hard drive failure. Record or verify the following information: 1. Verify network configuration information was recorded while performing Task 6: Configure server password and network addresses Task 7: Configure management server...
Page 91 a. At the Windows desktop, click Start at the left side of the task bar (bottom of the desktop), then sequentially select Settings, Control Panel, and System. The System Properties dialog box displays with the General tab open by default. b.
Page 92 Hardware View Figure 31 4. Inspect product status at the Hardware view and perform one of the following steps: • If the product appears operational (no CRU alert symbols and a green circle at the status bar), go to Task 15: Configure PFE key (optional).
Page 93 Task 15: Configure PFE key (optional) The following PFE-keyed options are available: • Element Manager application - This feature enables out-of-band product management through an Element Manager interface. Products are delivered with the application enabled for a 31-day grace period. Before grace period expiration, the application must be reactivated through a PFE key.
Page 94 Record the key to re-install the feature if required. If the switch fails and must be replaced, obtain new PFE keys from IBM. Please have the serial numbers of the failed and replacement switches, and the old PFE key number or transaction code.
Page 95 1. Select Open Systems Management Server from the Configure menu at any view. Two submenu options display: • Enable OSMS. • Host Control Prohibited. 2. Enable or disable OSMS by selecting the Enable OSMS option. Check the box to enable the server. 3.
Page 96 2. To set date and time manually: a. Click the Periodic Date/Time Synchronization check box to deselect the option (no check mark). The greyed out Date and Time fields activate. b. Click the Date fields that require change, and type numbers in the following ranges: •...
Page 97 Task 18: Configure the Element Manager application To configure the Element Manager application, selectively perform the following tasks according to customer requirements: • Product - includes identification, product parameters, and fabric parameters. • Ports - includes basic information, buffer-to-buffer credits (BB_Credits), and N_Port identifier virtualization (NPIV).
Page 98 b. Type a product nickname name of 24 alphanumeric characters or less in the Nickname field. The nickname appears instead of the WWN in Element Manager application views. c. Type a description of 255 alphanumeric characters or less in the Description field. d.
Page 99 NOTE: An ISL between fabric elements with identical domain IDs segments and prevents communication. b. At the Insistent Domain ID field, check (enable) or uncheck (disable) the parameter. When enabled, the value configured in the Preferred Domain ID field becomes the active domain ID when the fabric initializes.
Page 100 This setting affects the management mode and does not affect port operation. Available selections are: • McDATA Fabric 1.0 - Select this option if the product is fabric-attached only to other IBM directors or switches operating in McDATA fabric mode. SAN16M-2 Installation and Service Manual...
Page 101 • Open Fabric 1.0 - Select this option (default) for managing heterogeneous fabrics and if the product is fabric-attached to IBM directors or switches and other open-fabric compliant switches. NOTE: With Open Fabric 1.0 enabled, the default zone set is disabled.
Page 102 c. Click the check box in the LIN Alerts column to enable or disable link incident (LIN) alerts (default is enabled). A check mark indicates alerts are enabled. When enabled and a port incident occurs, an alert indicator (yellow triangle) displays at the Hardware View and a message is sent to e-mail recipients.
Page 103 Configure SNMP Perform this procedure to configure names, write authorizations, addresses, and UDP port numbers for SNMP trap message recipients. To configure recipient workstations: 1. Select SNMP Agent from the Configure menu at any view. The Configure SNMP dialog box displays (Figure 38).
Page 104 f. Type a decimal port number in the UDP Port Number field to specify the UDP port number 2. Click Activate to save the information and close the dialog box. Configure threshold alerts A threshold alert notifies users when E_Port or F_Port transmit (Tx) or receive (Rx) throughput reaches or exceeds a specified value.
Page 105 • Transmit - An alert occurs if the threshold value for transmit throughput is reached or exceeded. • Receive and Transmit - An alert occurs if the threshold value for either throughput is reached or exceeded. 5. Click Next. The New Threshold Alert dialog box (screen 2) displays (Figure 40).
Page 106 New Threshold Alert dialog box (Screen 3) Figure 41 10. Select the Port Type or Port List radio button. • Select the Port Type radio button, then the E_Ports, F_Ports, or FL_Ports radio button to cause an alert to generate for configured ports.
Page 107 Enable EFCM Basic Edition and Telnet access Perform this procedure to enable EFCM Basic Edition interface and Telnet access through the maintenance port. To enable the functions: 1. To enable the EFCM Basic Edition interface, select Enable Web Server from the Configure menu at any view. A check mark appears when the interface is enabled, and the menu closes.
Page 108 4. Type the IP address or DNS host name of the SMTP server in the E-mail Server field. 5. Type the e-mail address to which replies should be sent in the Reply Address field. 6. At the Summary Interval field, type the length of time the application should wait between notifications.
Page 109 1. Minimize the Element Manager application and return to the SAN management application. 2. At the SANavigator or EFCM main window, select Ethernet Event from the Monitor menu. The Configure Ethernet Events dialog box displays. 3. Click the Enable Ethernet Events check box. A check mark appears to indicate Ethernet events are enabled.
Page 110 Configure security This section describes optional product security features configured through the SAN management or Element Manager applications. The enhanced SANtegrity PFE key must be installed. Refer to Install PFE keys (optional) for instructions. Features include: • SANtegrity authentication - Select SANtegrity Authentication from the Configure menu at the Element Manager application.
Page 111 To configure optional features, refer to the SANavigator Software Release 4.2 User Manual (621-000013) or EFC Manager Software Release 8.7 User Manual (620-000170) for instructions. Configure interswitch links This section describes optional ISL performance features configured through the SAN management or Element Manager applications. Features include: •...
Page 112 For the EFCM application, critical configuration data is stored on the management server hard drive in the following directories: • C:\Program Files\EFCM 8.7\CallHome • C:\Program Files\EFCM 8.7\Client • C:\Program Files\EFCM 8.7\Server. The server is configured to automatically mirror the contents of these directories to the CD-RW drive anytime directory contents change or the server is rebooted.
Page 113 d. When the rewritable CD is formatted, the red down arrow associated with the InCD icon changes to a green up arrow. 2. Back up the product configuration file to the server. For instructions, refer to Back up configuration. 3. Close the Element manager application and return to the SAN management application.
Page 114 NOTE: The default Windows user name is Administrator and the default password is password. Both are case-sensitive. g. Type the SAN management application default user ID and password and select a server or IP address from the Network Address drop-down list. NOTE: The default user ID is Administrator and the default password is password.
Page 115 Task 21: Configure zoning (optional) Perform this procedure to configure, change, add, or delete zones; and to configure, change, enable, or disable zone sets. • Zone - A zone is a group of devices that can access each other through port-to-port connections. Devices in the same zone can recognize and communicate with each other;...
Page 116 1. Ensure the fabric element is accessible by the EFCM Basic Edition interface or defined to the SAN management application. If the fabric element must be defined, refer to the appropriate switch or director installation manual for instructions. 2. Ensure the preferred domain ID for the product is unique and does not conflict with the ID of another switch or director participating in the fabric.
Page 117 c. Ensure the Operational State field displays Online and the Reason field displays N/A or is blank. If an ISL segmentation or other problem is indicated, go to MAP 0000: Start MAP isolate the problem. If no problems are indicated, installation tasks are complete.
Page 118 SAN16M-2 Installation and Service Manual...
Page 119 Factory-set defaults Item Default Customer password password Maintenance password level-2 IP address 10.1.1.10 Subnet mask 255.0.0.0 Gateway address 0.0.0.0 Quick start Table 6 lists and summarizes MAPs. Fault isolation normally begins MAP 0000: Start MAP. © Copyright IBM Corp. 2006...
Page 120 MAP summary Table 6 Page MAP 0000: Start MAP MAP 0100: Power distribution analysis MAP 0200: POST failure analysis MAP 0300: Loss of server communication MAP 0400: CRU failure analysis MAP 0500: Port failure or link incident analysis MAP 0600: Fabric or ISL problem analysis Table 7 lists event codes, corresponding MAP references, and provides a quick start guide if an event code is readily available.
Page 121 Event codes versus maintenance action (Continued) Table 7 Event code Explanation Action ILS frame delivery error threshold exceeded. Go to Collect maintenance data. (EFCM Basic) or Collect maintenance data (Element Manager). E_Port segmentation recovery. No action required. Unauthorized worldwide name. Go to 0500.
Page 122 Table 7 Event codes versus maintenance action (Continued) Event code Explanation Action Cooling fan propeller recovered. No action required. Cooling fan propeller recovered. No action required. Cooling fan propeller recovered. No action required. Cooling fan status polling temporarily disabled. Go to 0400.
Page 123 Event codes versus maintenance action (Continued) Table 7 Event code Explanation Action Optical digital diagnostics alarm threshold exceeded. Go to 0500. FL_Port open request failed. No action required. No AL_PA acquired. No action required. FL_Port arbitration timeout. No action required. Implicit incident.
Page 124 • A system configuration drawing or planning worksheet that includes the location of the product, management interface, other IBM products, and device connections. • The internet protocol (IP) address, gateway address, and subnet mask for the product reporting the problem.
Page 125 ↓ Go to step Power on the management interface platform and launch the associated management application: • EFCM Basic Edition - Refer to Task 4: Configure product at the EFCM Basic Edition interface (optional) for instructions. • SAN management application - Refer to Task 6: Configure server password and network addresses Access the...
Page 126 a. For the product reporting the problem: — EFCM Basic Edition - Select Hardware from the Product menu at any view. The Hardware View displays. — SAN management application - At the physical map, right-click the status icon for the product reporting the problem and select Element Manager from the pop-up menu.
Page 127 — EFCM Basic Edition - Select Link Incident from the Logs menu at any view. The Link Incident Log displays. — Element Manager - Select Link Incident Log from the Logs menu at any view. The Link Incident Log displays. b.
Page 128 Inspect the Event Log to obtain failure reason codes: a. For the product reporting the problem: — EFCM Basic Edition - Select Event from the Logs menu at any view. The Event Log displays. — Element Manager - Select Event Log from the Logs menu at any view.
Page 129 Ensure the product is connected to facility power. Inspect the product for indications of being powered on, such as: • An illuminated PWR LED (green) or ERR LED (amber). • Illuminated LEDs adjacent to Fibre Channel ports. • Noise and airflow from cooling fans. Is the product powered on? ↓...
Page 130 Inspect and verify facility power is within specifications: • One single-phase connection for each power supply. • Input power between 100 and 240 VAC, at least 5 amps. • Input frequency between 47 and 63 Hz. Is facility power within specifications? ↓...
Page 131 Was the maintenance action successful? ↓ The product is operational. Exit MAP. A power supply failure is indicated. Go to step MAP 0200: POST failure analysis This MAP describes fault isolation for a POST failure. The failure indicator is event code 400 or 411 observed at the Event Log (EFCM Basic Edition or Element Manager interface).
Page 132 A power supply failed POSTs and must be removed and replaced. Refer to RRP 2: Redundant power supply. • The procedure is concurrent and performed while the product is operational. • Perform a data collection as part of CRU removal and replacement.
Page 133 The following product management interface failed: • EFCM Basic Edition (browser PC). Go to step • SAN management or Element Manager application (management server). Go to step A Page cannot be found, Unable to locate the server, HTTP 404 - file not found, or similar message appears at the browser PC, indicating the PC cannot communicate with the product because: •...
Page 134 c. Type the user name and password obtained in MAP 0000: Start and click OK. If the EFCM Basic Edition interface does not open, wait five minutes and perform this step again. Is the EFCM Basic Edition interface operational? ↓ The Internet connection is restored.
Page 135 • No product CRUs are visible. • The Status table is yellow, the Status field displays No Link, and the Reason field displays an error message listed in Table MAP 300 error messages Table 11 Error Message Action Never connected. Go to step Link timeout.
Page 136 Does the configuration use multiple daisy-chained Ethernet hubs? ↓ Go to step Verify hubs are correctly daisy-chained. a. Top hub - As shown in Figure 44 (1), ensure an RJ-45 Ethernet cable connects to port 24 and the medium-dependent interface (MDI) switch is set to MDI (in).
Page 137 Verify operation of Ethernet hub(s). Inspect each hub for indications of being powered on, such as: • Green Power LED illuminated. • Green Status LEDs illuminated. Is a failure indicated? ↓ Go to step Remove and replace the Ethernet hub. Refer to supporting documentation for instructions.
Page 138 A protocol mismatch occurred because the SAN management application and the product firmware are not at compatible release levels. Recommend that the customer upgrade the downlevel version (software or firmware). Does the SAN management application require upgrade? ↓ Go to step Upgrade the SAN management application.
Page 139 Does the customer want the second server configured as a client? ↓ Power off the server reporting the Duplicate Session problem. Exit MAP. Determine the IP address of the management server running the first instance of the SAN management application. a.
Page 140 The IP address defining the product to the SAN management application is incorrect or unknown and must be verified. An asynchronous RS-232 modem cable and maintenance terminal (desktop or notebook PC) with a Windows-based operating system and RS-232 serial communication software (such as ProComm Plus or HyperTerminal) are required.
Page 141 i. At the C > prompt, type the ipconfig command and press Enter. The New Connection - HyperTerminal window displays with configuration information listed. j. Record the product IP address. k. Select Exit from the File pull-down menu. A HyperTerminal message box appears.
Page 142 An incorrect product type is defined to the management server. a. At the SAN management application, select Setup from the Discover menu. The Discover Setup dialog box displays. b. Ensure the incorrect product (to be deleted) is moved from the Selected Individual Addresses list to the Available Addresses list.
Page 143 • Event code 300, 301, 302, 370, 426, 433, 440, 810, 811, 812, or 850 observed at the Event Log (EFCM Basic Edition or Element Manager interface). Table 12 lists event codes, explanations, and MAP steps. MAP 400 event codes Table 12 Event Explanation...
Page 144 Monitor fan operation or recording of additional failure event codes. Exit MAP. As indicated by event code 426, an intermittent synchronous dynamic random access memory (SDRAM) problem may result in switch failure. Is this event code a recurring problem? ↓ A CTP card failure is indicated.
Page 145 • An error message observed at the Link Incident Log (EFCM Basic Edition or Element Manager interface). Table 13 lists event codes, explanations, and MAP steps. MAP 500 event codes Table 13 Event Explanation Action code Unauthorized worldwide name. Go to step Invalid attachment.
Page 146 Link incident messages Table 14 Explanation Action Link interface incident - implicit incident. Go to step Link interface incident - bit-error threshold exceeded. Go to step Link failure - loss of signal or loss of synchronization. Go to step Link failure - not-operational primitive sequence (NOS) received. Go to step Link failure - primitive sequence timeout.
Page 147 Incompatible switch. Go to step Loopback plug connected. Go to step N-Port connection not allowed. Go to step Non-IBM switch at other end. Go to step E_Port capability disabled. Go to step Unauthorized port binding WWN. Go to step Unresponsive node.
Page 148 Fabric 1.0 mode. • The product is configured to operate in Open Fabric 1.0 mode and is connected to a legacy IBM switch at the incorrect exchange link parameter (ELP) revision level. • The product is configured to operate in Open Fabric 1.0 mode and is connected to a non-IBM switch at the incorrect ELP revision level.
Page 149 Select McDATA Fabric 1.0 or Open Fabric 1.0 from the Interop Mode drop-down list. — Select McDATA Fabric 1.0 if the product is attached only to other IBM directors or switches operating in McDATA Fabric 1.0 mode. — Select Open Fabric 1.0 if the product is attached to directors or switches produced by open-fabric compliant original equipment manufacturers (OEMs).
Page 150 The connection timed out because of an unresponsive device or an ISL security violation (authorization failure reject). Check port status and clean fiber-optic components. a. Inform the customer the port will be blocked. Ensure the system administrator quiesces Fibre Channel frame traffic and sets attached devices offline.
Page 151 Was the maintenance action successful? ↓ The product port is operational. Exit MAP. Contact the next level of support. Exit MAP. A connection is not allowed because of a fabric binding mismatch. Fabric membership lists must be compatible for both elements. At the EFCM Basic Edition interface or SAN management application, ensure fabric binding is enabled and fabric membership lists are compatible for both elements.
Page 152 Was the maintenance action successful? ↓ The product port is operational. Exit MAP. Contact the next level of support. Exit MAP. As indicated by event code 083, a port is set to an inactive state. a. At the Event Log, examine the first two bytes of event data. b.
Page 153 — Element Manager - Select Ports from the Configure menu at any view. The Configure Ports dialog box displays. b. If necessary, use the vertical scroll bar to display the information row for the inactive port. c. Select (click) the Speed field and configure the port. d.
Page 154 Was the maintenance action successful? ↓ The product port is operational. Exit MAP. Contact the next level of support. Exit MAP. As indicated by event code 507, a port failed a loopback test. Reset the failed port. a. At the EFCM Basic Edition interface: 1.
Page 155 a. At the Hardware View, right-click the port. A pop-up menu appears. b. Select Clear Link Incident Alert(s). The Clear Link Incident Alert(s) dialog box displays. c. Select the This port (n) only radio button and click OK. The link incident clears.
Page 156 Ensure the attached fiber-optic jumper cable is not bent and connectors are not damaged. If the cable is bent or connectors are damaged: a. Inform the customer the port will be blocked. Ensure the system administrator quiesces Fibre Channel frame traffic and sets attached devices offline.
Page 157 Table 17 lists event codes, explanations, and MAP steps. Table 17 MAP 600 event codes Event Explanation Action code Login Server database invalid. Go to step Name Server database invalid. Go to step Management Server database invalid. Go to step Fabric Controller database invalid.
Page 158 As indicated by event code 051, a minor error occurred that caused the Management Server database to be re-initialized to an empty state and fail CRC validation. A disruptive server logout and login occurred for all attached devices. Devices resume operation after Management Server login. Perform a data collection and contact the next level of support.
Page 159 Fibre Channel frames may be lost or directed in loops because of potential fabric routing problems. Advise the customer of the problem and reconfigure the fabric so that no directors or switches have more than the proscribed number of ISLs. Was the maintenance action successful? ↓...
Page 160 An E_Port segmented because the error detect time out value (E_D_TOV) or resource allocation time out value (R_A_TOV) is incompatible with the attached fabric element. a. Contact customer support or engineering personnel to determine the recommended E_D_TOV and R_A_TOV values for both fabric elements.
Page 161 b. Inform the customer both products will be set offline. Ensure the system administrator quiesces Fibre Channel frame traffic and sets attached devices offline. c. Set both products offline. Refer to Set online state (EFCM Basic Edition) or Set online state (Element Manager).
Page 162 b. At the EFCM Basic Edition interface or SAN management application, inspect names in the active zone set to determine the incompatible zone name, then modify the name as directed by the customer: — EFCM Basic Edition - Refer to the EFCM Basic Edition User Manual (620-000240) for instructions.
Page 163 An E_Port segmented because no product in the fabric is capable of becoming the principal switch. a. Inform the customer the product will be set offline. Ensure the system administrator quiesces Fibre Channel frame traffic and sets attached devices offline. b.
Page 164 An E_Port segmented (operational product) because a response (hello timeout) to a verification check indicates an attached switch is not operational. a. Perform a data collection at the operational product and contact the next level of support. Refer to Collect maintenance data (EFCM Basic Edition) or Collect maintenance data (Element...
Page 165 An E_Port is fenced because of a protocol error. Depending on failure cause, additional information and event codes are available at the product or attached switch. Perform one of the following: • The E_Port is segmented and accompanied by primary event code 070.
Page 166 — EFCM Basic Edition - Refer to the EFCM Basic Edition User Manual (620-000240) for instructions. — SAN management application - Refer to the SANavigator Software Release 4.2 User Manual (621-000013) or EFC Manager Software Release 8.7 User Manual (620-000170) for instructions.
Page 167 Event codes 140 and 142 occur only if the optional OpenTrunking feature is enabled. • Event code 140 - OpenTrunking firmware detected an ISL with Fibre Channel traffic that exceeds the configured congestion threshold. • Event code 142 - OpenTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that exceeded the configured low BB_Credit threshold.
Page 168 Fabric merge failure reasons and actions Table 20 Bytes 8 - 11 Merge failure reason Action Invalid data length. Go to step Invalid zone set format. Go to step Invalid data. Go to step Cannot merge. Go to step Retry limit reached. Go to step Invalid response length.
Page 169 A zone merge process failed during ISL initialization. The following list explains the reason: • Reason 09 - Invalid data caused a zone merge failure. • Reason 0A - A Cannot Merge condition caused a zone merge failure. Obtain supplementary error code data for event code 150. At the Event Log, examine bytes 12 through 15 of event data that specify the error code.
Page 170 SAN16M-2 Installation and Service Manual...
Page 171 Power on switch To power on the switch: 1. One alternating current (AC) power cord is required for each external power supply. Ensure the correct power cords are available. © Copyright IBM Corp. 2006...
Page 172 DANGER Multiple power cords (L003) 2. Plug power cords into facility power sources and AC connectors on each external power supply. Connect each power supply adapter cord to an output jack at the rear of the switch. When the first adapter cord is connected, the switch powers on and performs power-on self-tests (POSTs).
Page 173 DANGER Multiple power cords (L003) 3. Disconnect external power supply adapter cords from the output jacks at the rear of the switch. IML or reset switch An initial machine load (IML) or reset is performed at the switch front panel using the RESET button. An IML does not cause power-on diagnostics to execute and is not disruptive to Fibre Channel traffic.
Page 174 1. Press and hold the RESET button (about three seconds) until the amber ERR LED blinks at twice the unit beaconing rate. 2. Release the button. During the IML, the switch-to-browser PC (or management server) Ethernet link drops momentarily. Reset To reset the switch: 1.
Page 175 CAUTION Wear eye protection when using an aerosol duster. (L011) To clean fiber-optic components: 1. Optical transceivers are ESD-sensitive. Ensure an ESD grounding cable is connected to the product chassis and your wrist. 2. Disconnect the fiber-optic cable from the optical transceiver as directed by a customer representative or service procedural step.
Page 176 (software) shipped with the product is provided on the EFC Management Applications CD-ROM. Subsequent (upgrade) firmware and software versions are provided to customers through IBM. NOTE: When upgrading firmware or software, follow all procedural information contained in release notes or engineering change (EC) instructions that accompany the version.
Page 177 Port operational states (Continued) Table 21 Port Green Amber Alert Description state symbol Offline None Port is blocked and transmitting the offline sequence (OLS) to attached device. Yellow Triangle Port is unblocked and receiving the OLS, indicating attached device is offline. Beaconing Off, On, or Blinking...
Page 178 Repair procedures - EFCM Basic Edition The following procedures (performed at a PC communicating with the EFCM Basic Edition interface) are described: • Obtain log information. • Perform port diagnostics. • Collect maintenance data. • Set online state. • Block or unblock a port. •...
Page 179 • Date/Time - Date and time the link incident occurred. • Port - Port number reporting the link incident. • Link Incident Event - Brief description of the link incident and cause, including: — Implicit incident. — Bit-error threshold exceeded. —...
Page 180 • Data - Supplementary information (if available) in text format. NOTE: Identical entries are recorded in the wrapping and non-wrapping logs. When the non-wrapping log fills, old records are overwritten. The wrapping log preserves all records. Embedded Port The Embedded Port Frame Log records all Fibre Channel frames Frame Log transmitted through the product’s embedded port, including Class F traffic, fabric logins, state change notifications, and exception frames.
Page 181 List from the Product menu at any view. As an example, the figure shows POM data in the lower panel (Figure 46). Figure 46 Port List View A row of information for each port appears. Each row consists of the following columns: •...
Page 182 Inspect port properties At the Port List View, click a physical port number listed in the Port column. Physical properties for the selected port appear in the lower panel of the view: • Port Number - Product port number. • Port Name - User-defined name or description for the port.
Page 183 • Transceiver Type - Installed transceiver type (SFP, XFP, or Unknown). If the port has a digital diagnostics (DD) enabled optical transceiver installed, product firmware displays a table of reported temperature, voltage, current, transceiver power, and receiver power. Optical transceivers also provide vendor-specific threshold values for these parameters.
Page 184 • Class 2 Statistics - These statistics include the number of 4-byte words transmitted and received, and the number of Class 2 frames transmitted, received, busied, or rejected. • Class 3 Statistics - These statistics include the number of 4-byte words transmitted and received, and the number of Class 3 frames transmitted, received, or discarded.
Page 185 Diagnostics View Figure 47 3. Type the port number to be tested in the Targeted Port Number field. 4. At the Diagnostic Test list box, select the Internal Loopback option. 5. Click Start. The test begins and: a. The Diagnostics View changes to a Diagnostics - Executing View. b.
Page 186 c. Click OK. The port resets. 8. Notify the customer the test is complete and the attached device can be set online. External loopback An external loopback test checks all port circuitry, including test fiber-optic components of the installed optical transceiver. To perform the test, the attached device must be quiesced and disconnected from the port, and a singlemode or multimode loopback plug must be inserted in the port.
Page 187 b. For the tested port, click (enable) the check box in the Reset column. A check mark in the box indicates the port reset option is enabled. c. Click OK. The port resets. 11. Notify the customer the test is complete and the device can be reconnected to the switch and set online.
Page 188 3. Insert a blank diskette in the floppy drive of the PC communicating with the EFCM Basic Edition interface. 4. At the Save As dialog box, select the floppy drive (A:\) from the Save in drop-down menu, type a descriptive name for the zipped (.zip) dump file in the File name field, and click Save.
Page 189 Switch View Figure 49 2. Perform one of the following: — If the product is offline, click the green Activate button adjacent to the Current Online State: field. The product comes online. — If the product is online, click the green Deactivate button adjacent to the Current Online State: field.
Page 190 Basic Information View Figure 50 2. Perform one of the following: — Click the check box for the selected port in the Blocked column to block the port (default is unblocked). A check mark in the box indicates the port is blocked. —...
Page 191 Determine firmware version To determine a firmware version, select Hardware from the Product menu at any view. The Hardware View displays. At the bottom of the page, record the firmware version listed in the Firmware Level field. Download firmware version Ensure the desired firmware version is obtained from the Filecenter and resident on the hard drive of the PC communicating with the EFCM Basic Edition interface.
Page 192 3. Click Send and Load Firmware. A message box displays, indicating any browser operation will terminate the firmware download. 4. Click OK to download firmware. The process takes several minutes to complete, during which the browser is unavailable. When the process completes, the message Firmware successfully received and verified.
Page 193 Backup Configuration View Figure 52 2. Right-click the Configuration file link to open a list of menu options. Select the Save Target As menu option. The Save As dialog box displays. 3. At the Save As dialog box, select the hard drive (C:\) from the Save in drop-down menu, type a descriptive name for the extensible markup language (.xml) configuration file in the File name field, and click Save.
Page 194 Restore Configuration View Figure 53 4. At the Download Configuration file from field, select the desired file from the PC hard drive using the Browse button or type the desired filename. 5. Click Send and Load Configuration. A message box displays, indicating any browser operation will terminate the configuration download.
Page 195 6. The switch IP address resets to the default address of 10.1.1.10. — If the configured IP address (prior to reset) was the same as the default address, the browser-to-switch Internet connection is not affected and the procedure is complete. —...
Page 196 Obtain Fabric Log information The SAN management application provides access to logs that contain fabric-level maintenance information. At the application main window, select the Logs option from the Monitor menu, then click (select) the desired log option. Logs with maintenance information are: •...
Page 197 • Network Address - IP address or configured name of the product. The address or name corresponds to the address or name displayed under the product icon at the physical map. • Previous Status - Status of the product prior to the change (Operational, Degraded, Failed, Out of Band Online, or Unknown).
Page 198 • Event Data - Supplementary information (if available) in hexadecimal format. Event data is described in Appendix A, Event code tables. Hardware Log The Hardware Log records a history of CRU removals and replacements (insertions) for the switch. The log describes: •...
Page 199 • Name - Alert name as configured through the Configure Threshold Alerts dialog box. • Port - Port number where the alert occurred. • Type - Alert type: transmit (Tx) or receive (Rx). • Utilization % - Percent of traffic capacity used and the threshold value configured through the Configure Threshold Alerts dialog box.
Page 200 • Length - Size of frame payload in bytes. • Payload - First 32 bytes of frame payload (hexadecimal). • SOF - Start of frame character (hexadecimal). • EOF - End of frame character (hexadecimal). NOTE: Identical entries are recorded in the wrapping and non-wrapping logs.
Page 201 Port List tab at any view (Figure 54). A row of information for each port appears. Each row consists of the following columns: • Port # - Product port number. FC Address - Logical port address (hexadecimal format). • • Name - User-defined name or description for the port.
Page 202 any activity is detected, at least one green bar appears. A red indicator on each bar graph (high-water mark) remains at the highest level reached since the port was set online. In addition, the following statistical information appears: • Class 2 Statistics - These statistics include the number of 4-byte words transmitted and received, and the number of Class 2 frames transmitted, received, busied, or rejected.
Page 203 • Block Configuration - User-configured state for the port (Blocked or Unblocked). Port Properties dialog box Figure 55 • 10 - 100 km Configuration - User-configured state for extended distance operation (On or Off). • Rx BB_Credits Configured - User-defined number of receive BB_Credits allocated to the port.
Page 204 • FAN Configuration - User-configured state for FAN configuration (On or Off). • Beaconing - User-specified for the port (On or Off). When beaconing is enabled, a yellow triangle appears adjacent to the status field. • Link Incident - If no link incidents are recorded, None appears in the status field.
Page 205 The dialog box describes: • Port Number - Product port number. • Connector type - Type of port connector (LC, Unknown, or Internal Port). • Transceiver - Type of port transceiver (Shortwave Laser, Longwave Laser, Long Distance Laser, Unknown, or None). •...
Page 206 Port Diagnostics dialog box Figure 57 6. Click Start Test. The test begins and: a. The Start Test button changes to a Stop Test button. b. The message Port xx: TEST RUNNING appears. c. A red progress bar (indicating percent completion) travels from left to right across the Completion Status field.
Page 207 the port, and a singlemode or multimode loopback plug must be inserted in the port. To perform the test: 1. Notify the customer that a disruptive external loopback test is to be performed and the attached device must be disconnected. 2.
Page 208 c. Click OK. The port resets. 13. Notify the customer the test is complete and the device can be reconnected and set online. Swap ports Failure of port circuitry behind an optical transceiver may require swapping the logical port address of the failed port to a known operational port.
Page 209 4. Notify the customer that a port swap is to be performed. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the ports, varies any attached host offline, and sets any attached device offline. 5. Click Next. Beaconing is enabled for both ports and both ports are blocked.
Page 210 Figure 59 Save Data Collection dialog box 2. Remove the backup CD from the management server’s compact disk-rewritable (CD-RW) drive and insert a blank rewritable CD. 3. At the Save Data Collection dialog box, select the compact disc drive (D:\) from the Look in drop-down menu, type a descriptive name for the collected maintenance data in the File name field, then click Save.
Page 211 • Offline - When the product is set offline, all ports are set offline and operation of attached Fibre Channel devices is disrupted. The product transmits the OLS to attached devices, and the devices cannot log in. NOTE: Do not set the product offline unless directed to do so by a procedural step or the next level of support.
Page 212 — To block a port: Select the Block Port menu option. A Warning dialog box displays. Click OK. The dialog box closes and the following occur to indicate the port is blocked and offline: • At the product, the green port LED extinguishes. •...
Page 213 Firmware Library dialog box Figure 61 2. The active firmware version displays at the lower left corner of the dialog box in XX.YY.ZZ format, where XX is the version level, YY is the release level, and ZZ is the patch level. 3.
Page 214 4. Enter a description (up to 24 characters) for the new firmware version. The description should include the installation date and text that uniquely identifies the firmware version. Click OK. A File Transfer message box displays. A progress bar travels across the message box to show percent completion.
Page 215 If a problem occurs and a corresponding message displays, go to MAP 0000: Start MAP to isolate the problem. If no error occurs, a Warning dialog box displays confirming the operation. 5. Click Yes to download the firmware version. The Send Firmware dialog box displays and the following occur during the download process: a.
Page 216 Backup and Restore Configuration dialog box Figure 62 2. Click Backup. An Information dialog box displays, indicating the backup was initiated. 3. Click OK to complete the backup and close the dialog box. Restore To restore the switch configuration file from the management server: configuration 1.
Page 217 2. Set the switch offline. For instructions, refer to Set online state. 3. At the SAN management application’s physical map, right- click the product icon representing the switch for which a configuration file is to be reset to factory default settings, then select Element Manager from the pop-up menu.
Page 218 c. At the SAN management application, select Setup from the Discover menu. The Discover Setup dialog box displays (Figure 64). Discover Setup dialog box Figure 64 d. Select (highlight) the entry representing the reset switch in the Available Addresses window and click Edit. The Address Properties dialog box displays (Figure 65).
Page 219 Such information supplements information provided in this general procedure. To obtain the latest level of firmware, go to: http://www.ibm.com/servers/storage/support/san/index.html . Locate the link for this switch and then select the link for downloading firmware. Follow the instructions for downloading the firmware.
Page 220 1. Transfer the downloaded firmware file to the rack-mount management server or PC communicating with the EFCM Basic Edition interface. Use a diskette, CD-ROM, or other electronic means. 2. From there, install the firmware as described in this guide. When upgrading software, follow all procedural information contained in release notes or EC instructions that accompany the version.
Page 221 InstallShield Wizard dialog box Figure 66 5. Follow the online instructions for the InstallShield Wizard. Click Next and Finish as appropriate. 6. Power off and reboot the server. a. At the Windows desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down.
Page 222 e. Click the Send Ctrl-Alt-Del button at the top of the window to log on to the server desktop. The Log On to Windows dialog box displays. NOTE: Do not simultaneously press the Ctrl, Alt, and Delete keys. This action logs the user on to the browser-capable PC, not the rack-mount server.
Page 223 ESD wrist strap and grounding cable connected to an approved bench grounding point. • Touch the product chassis once before performing a procedure, and once each minute during the procedure. • Store ESD-sensitive CRUs in antistatic packaging. © Copyright IBM Corp. 2006...
Page 224 Customer-replaceable units Table 22 lists concurrent CRUs that are removed and replaced while the product is powered on and operational. The table also lists ESD precautions (yes or no) for each CRU, and references the RRP page number. Refer to Chapter 6, Illustrated parts breakdown for CRU locations and part numbers.
Page 225 RRP 1: SFP optical transceiver Use the following procedures to remove or replace a small form factor pluggable (SFP) optical transceiver. A list of required tools is provided. Tools required The following tools are required: • Protective cap (provided with the fiber-optic jumper cable). •...
Page 226 4. Block communication to the port. Refer to Block or unblock a port (EFCM Basic Edition) or Block or unblock a port (SAN management application) for instructions. 5. Ensure an ESD grounding cable is connected to the product chassis (or approved bench ground) and your wrist. 6.
Page 227 Figure 67 SFP optical transceiver removal and replacement 8. Inspect the Event Log: — At a web browser communicating with the EFCM Basic Edition interface, select Event from the Logs menu. — At the management server (Element Manager application), select Event Log from the Logs menu. An event code 513 (SFP optics hot-removal completed) appears in the Event Log.
Page 228 Replacement To replace an SFP optical transceiver: 1. Ensure an ESD grounding cable is connected to the product chassis (or approved bench ground) and your wrist. 2. Remove the replacement transceiver from its packaging. 3. Insert the transceiver into the port receptacle, then engage the locking mechanism by rotating the wire bale up or down 90 degrees as shown in Figure...
Page 229 b. Open the Port List View. Verify that port Operational State, Type, Health Status, and Transceiver are correct. — At the management server (Element Manager application), open the Hardware View: a. Ensure alert symbols do not appear (yellow triangle or red diamond).
Page 230 RRP 2: Redundant power supply Use the following procedures to remove or replace a redundant external power supply. Removal To remove a redundant external power supply: 1. If the product is not rack-mounted, go to step 2. If the product is rack-mounted, unlock and open the cabinet door (front or rear) as directed by the customer representative.
Page 231 4. Disconnect the power supply adapter cord from the output jack at the rear of the switch chassis as shown in Figure 68. Remove the power supply. Redundant power supply removal and replacement Figure 68 5. Inspect the Event Log: —...
Page 232 4. Wait several seconds, then inspect the power supply to ensure the amber LED extinguishes. If the LED illuminates, go to MAP 0000: Start MAP to isolate the problem. 5. Inspect the Event Log: — At a web browser communicating with the EFCM Basic Edition interface, select Event from the Logs menu.
Page 234 Front-accessible CRUs Figure 69 illustrates front-accessible CRUs (1). Contact IBM to order appropriate SFPs. NOTE: For longwave SFPs, use these part numbers: LW 4 Gpbs, 4 Km use 23R1449; LW 4 Gbps, 10Km use 23R1450, and LW 2 Gpbs, use 19K1281. For shotwave SPFs: use these part numbers: SW 2 Gpbs, 19K1280, and SW 4 Gps, 77P2964.
Page 235 Rear-accessible CRUs Figure 70 illustrates rear-accessible CRUs. Table 23 is the associated CRU parts list. The table includes reference numbers to Figure CRU part numbers, descriptions, and quantities. Rear-accessible CRUs Figure 70 Rear-accessible CRU parts list Table 23 Non-RoHS part Ref.
Page 236 Power cords and receptacles Figure 71 illustrates optional power cords and receptacles. Table 24 the associated parts list. The table includes reference numbers to Figure 71, feature numbers, and descriptions. Power cords and receptacles Figure 71 SAN16M-2 Installation and Service Manual...
Page 237 Power cord and receptacle list Table 24 Ref. Part number Description Feature Reference only Power cord, AC, North America 1010 NEMA 5-15P straight, 125 volts, 10 amps, 3.0 meters Receptacle: NEMA 5-15R Reference only Power cord, AC, United Kingdom 1012 BS 1363 right angle, 250 volts, 10 amps, 2.8 meters Receptacle: BS 1363 Reference only...
Page 238 Power cord and receptacle list (Continued) Table 24 Ref. Part number Description Feature Reference only Power cord, AC, United States (Chicago) 1028 NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 1.8 meters Receptacle: NEMA L6-15R Reference only Power cord, AC, North America 1016 NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.8 meters Receptacle: NEMA L6-15R...
Page 239 Event data - supplementary event data (if any) that appears in the event log in hexadecimal format. • Distribution - checks in associated fields indicate where the event code is reported (product, management server, or attached host). © Copyright IBM Corp. 2006...
Page 240 System events (000 through 199) Event code: 011 Message: Login Server database invalid. Severity: Minor. Explanation: Following an initial machine load (IML) or firmware download, the Login Server database failed cyclic redundancy check (CRC) validation. All fabric service databases initialize to an empty state, resulting in implicit fabric logout of all attached devices.
Page 241 Event code: 031 Message: SNMP request received from unauthorized community. Severity: Informational. Explanation: An SNMP request containing an unauthorized community name was rejected with an error. Only requests containing authorized SNMP community names configured through the Element Manager application are allowed.
Page 242 Event code: 061 Message: Fabric Controller database invalid. Severity: Minor. Explanation: Following an IML or firmware download, the fabric controller database failed CRC validation. All fabric controller databases initialize to an empty state, resulting in momentary loss of interswitch communication. Action: Perform a data collection and return the CD to support personnel.
Page 243 Event code: 063 Message: Remote switch has too many ISLs. Severity: Major. Explanation: The director or switch with domain ID indicated in the event data has too many ISLs attached and is unreachable from this switch. SAN management application Version 3.2 and earlier supports up to 32 ISLs. SAN management application Version 3.3 and later supports up to 128 ISLs.
Page 244 Event code: 070 Message: E_Port is segmented. Severity: Informational. Explanation: An E_Port recognized an incompatibility with the attached director or switch, preventing fabric participation. A segmented port does not transmit Class 2 or Class 3 traffic, but transmits Class F traffic. Refer to event data for segmentation reason.
Page 245 Event code: 071 Message: Switch is isolated. Severity: Informational. Explanation: The switch is isolated from other directors or switches. This event code is accompanied by one or more 070 event codes. Refer to event data for segmentation reason. Action: Action depends on segmentation reason specified. Event data: The first byte of event data (byte 0) specifies the E_Port number.
Page 246 Event code: 072 Message: E_Port connected to unsupported switch. Severity: Informational. Explanation: The switch is attached (through an ISL) to an incompatible director or switch. Action: Disconnect the ISL. Event data: No supplementary data included. Distribution: Product Management Server Host EFCM Basic System Event Log...
Page 247 Event code: 074 Message: ILS frame delivery error threshold exceeded. Severity: Informational. Explanation: Fabric controller frame delivery errors exceeded an E_Port threshold and caused fabric initialization problems (073 event code). Most problems are caused by control frame delivery errors, as indicated by this code. Event data is intended for engineering evaluation.
Page 248 Event code: 080 Message: Unauthorized worldwide name. Severity: Informational. Explanation: The WWN of the connected device or fabric element is not authorized for the port number. Action: Change the port binding definition or connect the proper device or fabric element to the indicated port. Event data: Byte 0 = Port number reporting the unauthorized connection.
Page 249 Change the port type to E_Port. 7 = Non-IBM switch at other end - The attached fabric element is not an IBM product. Set the switch operating mode to Open Fabric 1.0 if connected to an open-fabric compliant product manufactured by a different vendor.
Page 250 11 = Fabric mode mismatch - Based on the ELP revision level, a connection was not allowed because an IBM switch in legacy mode is attached to an IBM switch in Open Fabric mode, or an IBM switch in Open Fabric mode is attached to an OEM switch at an incorrect ELP revision level.
Page 251 Event code: 082 Message: Port fenced. Severity: Informational. Explanation: The port was blocked after exceeding threshold criteria defined by the port fencing policy. A hardware malfunction is indicated or the port fencing policy is too restrictive. The fence type is indicated in the event data. Action: Identify and correct the hardware malfunction (port transceiver, fiber-optic cable, or attached fabric element), or change the port fencing threshold settings to more lenient values.
Page 252 4 = Optics speed conflict - The port transceiver does not support the configured port speed. 5 = No SBAR - A serial crossbar (SBAR) is not installed. Not applicable to IBM 2026 type switches. 6 = Port swap conflict - The port swap configuration is invalid.
Page 253 Event code: 120 Message: Error detected while processing system management command. Severity: Informational. Explanation: This event occurs when the switch receives a management command that violates specified boundary conditions, typically as a result of a network error. The switch rejects the command, drops the switch-to-server Ethernet link, and forces error recovery processing.
Page 254 Event code: 140 Message: Congestion detected on an ISL. Severity: Informational. Explanation: OpenTrunking firmware detected an ISL with Fibre Channel traffic that exceeded the configured congestion threshold. Action: No action is required for an isolated event. If this event persists, relieve the congestion by adding parallel ISLs, increasing the ISL link speed, or moving device connections to a less-congested region of the fabric.
Page 255 Event code: 142 Message: Low BB_Credit detected on an ISL. Severity: Informational. Explanation: OpenTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that exceeded the configured low BB_Credit threshold. This indicates downstream fabric congestion. Action: No action is required for an isolated event or if the reporting ISL approaches 100% throughput.
Page 256 Event code: 150 Message: Fabric merge failure. Severity: Informational. Explanation: During ISL initialization, the fabric merge process failed. The fabric binding membership lists do not match, an incompatible zone set was detected, there is a problem with exchanging zoning parameters, or the zone set merge failed.
Page 257 Event code: 151 Message: Fabric configuration failure. Severity: Informational. Explanation: A fabric-wide configuration activation process failed. An event code 151 is recorded only by the managing switch in the fabric. The event code is intended to help engineering support personnel fault isolate a fabric-wide configuration failures.
Page 258 Power supply events (200 through 299) Event code: 200 Message: Power supply AC voltage failure. Severity: Major. Explanation: AC input to the power supply is disconnected or AC circuitry in the power supply failed. The event only occurs when two power supplies are installed. The second power supply assumes the full operating load. Action: Ensure the power supply is connected to facility AC power and verify operation of the facility power source.
Page 259 Event code: 203 Message: Power supply AC voltage recovery. Severity: Informational. Explanation: AC voltage recovered for the power supply. Both power supplies adjust to share operating load. Action: No action required. Event data: No supplementary data included. Distribution: Product Management Server Host EFCM Basic System...
Page 260 Severity: Informational. Explanation: A power supply was removed while the switch was powered on and operational. The second power supply assumes the full operating load. Action: No action required or install an operational power supply. Event data: No supplementary data included. Distribution: Product Management Server...
Page 261 Fan events (300 through 399) Event code: 300 Message: Cooling fan propeller failed. Severity: Major. Explanation: One cooling fan failed or is rotating at insufficient angular velocity. Action: Replace the switch. Event data: The first byte of event data (byte 0) specifies the failed fan number. Distribution: Product Management Server...
Page 262 Event code: 302 Message: Cooling fan propeller failed. Severity: Major. Explanation: Three cooling fans failed or are rotating at insufficient angular velocity. Action: Replace the switch. Event data: The first byte of event data (byte 0) specifies the failed fan number(s). Distribution: Product Management Server...
Page 263 Event code: 311 Message: Cooling fan propeller recovered. Severity: Informational. Explanation: Two cooling fans recovered. Action: No action required. Event data: The first byte of event data (byte 0) specifies the recovered fan number(s). Distribution: Product Management Server Host EFCM Basic System Event Log E-Mail...
Page 264 Event code: 370 Message: Cooling fan status polling temporarily disabled. Severity: Minor. Explanation: The failed or recovered status values for one or more cooling fans are exceeding a determined threshold. This indicates a possible fan failure. Fan status polling is enabled hourly or following an IML or reset. Action: No immediate action required.
Page 265 CTP card events (400 through 499) Event code: 400 Message: Power-up diagnostics failure. Severity: Major. Explanation: Power-on self tests (POSTs) detected a failed CRU as indicated by the event data. Action: If a CTP card or fan failure is indicated, replace the switch. If a power supply failure is indicated, replace the power supply.
Page 266 Event code: 411 Message: Firmware fault. Severity: Major. Explanation: Switch firmware encountered an unexpected condition and dumped operating state information to FLASH memory for retrieval and analysis. The dump file automatically transfers to the management server, where it is stored for retrieval through a data collection. The switch performs a software reset, during which all attached Fibre Channel devices are momentarily disrupted, log out, and log back in.
Page 267 Event code: 421 Message: Firmware download complete. Severity: Informational. Explanation: A new firmware version was downloaded from the management server or EFCM Basic interface. Event data contains the ASCII firmware version in hexadecimal format xx.yy.zz.bbbb. Action: No action required. Event data: Bytes 0 and 1 = release level (xx).
Page 268 Event code: 426 Message: Multiple ECC single-bit errors occurred. Severity: Minor. Explanation: When the SDRAM controller detects an error checking and correction (ECC) error, an interrupt occurs. If an interrupt occurs a certain number of times weekly, a 426 event code is recorded. The number of interrupts is indicated by the event data.
Page 269 Event code: 440 Message: Embedded port hardware failed. Severity: Major. Explanation: The embedded port hardware detected a fatal error. Action: Replace the switch. Event data: Byte 0 = CTP slot position (00). Byte 1 = engineering reason code Bytes 4 - 7 = elapsed millisecond tick count. Distribution: Product Management Server...
Page 270 Event code: 445 Message: ASIC detected a system anomaly. Severity: Informational. Explanation: The application-specific integrated chip (ASIC) detected a deviation in the normal operating mode or operating status of the switch. Action: No action required. An additional event code is generated if this incident exceeds an error threshold that results in a system event.
Page 271 Port events (500 through 599) Event code: 506 Message: Fibre Channel port failure. Severity: Major. Explanation: A Fibre channel port failed. The amber LED corresponding to the port illuminates to indicate the failure. Ports with LEDs extinguished remain operational. Action: Perform a a data collection and return the CD to support personnel.
Page 272 Event code: 508 Message: Fibre Channel port anomaly detected. Severity: Informational. Explanation: The switch detected a deviation in the normal operating mode or status of the indicated Fibre Channel port. Action: No action required. An event code 506 is generated if this anomaly results in a hard port failure. Event data: Byte 0 = port number.
Page 273 Event code: 512 Message: Optical transceiver nonfatal error. Severity: Minor. Explanation: Switch firmware detected an optical transceiver non-fatal error. Action: Replace the failed transceiver with a functional transceiver of the same type. Event data: Byte 0 = port number. Byte 1 = engineering reason code. Byte 2 = optic type.
Page 274 Event code: 514 Message: Optical transceiver failure. Severity: Major. Explanation: An optical transceiver failed. The amber LED corresponding to the port illuminates to indicate the failure. Ports with LEDs extinguished remain operational. Action: Replace the failed transceiver. Event data: Byte 0 = port number. Byte 1 = engineering reason code.
Page 275 Event code: 516 Message: Optical digital diagnostics alarm threshold exceeded. Severity: Minor. Explanation: An optical transceiver digital diagnostics alarm threshold was exceeded. Additional event code 516 events are recorded if the problem persists. Action: Replace the transceiver. Event data: Byte 0 = port number. Byte 2 = optic type.
Page 276 Event code: 524 Message: No AL_PA acquired. Severity: Informational. Explanation: Switch cannot allocate an AL_PA of 0 (loop master) during loop initialization. The device cannot participate in loop operation. Action: Disconnect the loop master FC-AL device. Event data: Byte 0 = port number. Distribution: Product Management Server...
Page 277 Event code: 581 Message: Implicit incident. Severity: Major. Explanation: An attached server recognized a condition caused by an event that occurred at the server. The event caused an implicit Fibre Channel link incident. Action: A link incident record (LIR) is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).
Page 278 Event code: 583 Message: Loss of signal or loss of synchronization. Severity: Major. Explanation: An attached server recognized a loss-of-signal condition or a loss-of-synchronization condition that persisted for more than the specified receiver-transmitter timeout value (R_T_TOV). Action: A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI). If fault isolation at the server does not detect a failure, the problem may be due to a port failure.
Page 279 Event code: 585 Message: Primitive sequence timeout. Severity: Major. Explanation: An attached server recognized either a link reset (LR) protocol timeout or a timeout while waiting for the appropriate response (while in a NOS receive state and after NOS was not longer recognized). Action: A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).
Page 280 Thermal sensor events (800 through 899) Event code: 810 Message: High temperature warning (CTP card thermal sensor). Severity: Major. Explanation: The thermal sensor associated with the CTP card indicates the warm temperature threshold was reached or exceeded. Action: Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists, replace the switch.
Page 281 Event code: 812 Message: CTP card shutdown due to thermal violations Severity: Major. Explanation: The CTP card failed due to excessive thermal violations. This event follows an event code 811. Action: Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists, replace the switch.
Page 282 SAN16M-2 Installation and Service Manual...
Page 283 This information was developed for products and services offered in the U. S. A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area.
Page 284 The materials at those web sites are not part of the materials for this IBM product and use of those web sites is at your own risk.
Page 285 Trademarks The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: IBM, ESCON, eServer, FICON. McDATA, EFC Manager, EFCM, Eclipse, OPENready, SANpilot, EFCM Basic, SANvergence, SANtegrity, Enterprise Operating System, E/OS, E/OSi, and E/OSn are trademarks of McDATA Corporation and its subsidiaries in the United States, other countries, or both.
Page 286 IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment.
Page 287 Diese Einrichtung kann im Wohnbereich Funkstorungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Masnahmen durchzuführen und dafür aufzukommen.” Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Geräte wie in den IBM Handbüchern angegeben zu installieren und zu betreiben.
Page 288 People’s Republic of China Class A Electronic Emission Statement Korean Class A Electronic Emission Statement Japan VCCI Class A ITE Electronic Emission Statement SAN16M-2 Installation and Service Manual...
Page 289 EFCM Basic Enterprise Fabric Mode 45, Element Manager port call-home feature configure through EFCM Basic call-home support configure through Element Manager Element Manager application enable through EFCM Basic e-mail notification enable through Element Manager © Copyright IBM Corp. 2006...
Page 290 Enterprise Fabric Mode EFCM Basic EFCM Basic Element Manager SAN management application SANtegrity authentication Ethernet events EFCM Basic fabric binding Element Manager EFCM Basic SANtegrity binding SAN management application EFCM Basic fabric parameters Element Manager EFCM Basic SAN management application Element Manager security features ISL performance features...
Page 291 SFP transceiver subnet mask 17, tools required TightVNC password 52, 87, CRU replacement Windows power supply password 53, SFP transceiver user name 53, tools required Windows password CRUs Windows user name illustrated parts breakdown dimensions power supply door key SFP transceiver description status LEDs illustration...
Page 292 link incident log ERR LED open trunking log description port threshold alert log location switch fabric log error detection e-mail support description configure at management server event codes enable at management server error reporting embedded port frame log description EFCM Basic Edition event codes embedded port log enable...
Page 293 EFCM Basic FL_Port SAN management application configure 35, description 45, description enable Flexport Technology EFCM Basic configure PFE key SAN management application EFCM Basic Enterprise Fabric Mode 45, Element Manager fabric log FRU, see CRU EFCM Basic Edition FRUs SAN management description fabric parameters full-volatility...
Page 294 Task 12 - Assign user names and passwords OpenTrunking 45, port fencing 45, Task 13 - Configure the product to the preferred path 45, management application IP address Task 14 - Record or verify server restore change switch address 33, information DNS server default Task 15 - Verify product-to-server...
Page 295 switch fabric loopback plug N_Port ID virtualization description configure PFE key illustration EFCM Basic loopback test Element Manager external network information EFCM Basic Edition configure management server SAN management application configure switch internal EFCM Basic EFCM Basic Edition maintenance port SAN management application NPIV configure...
Page 296 default port threshold alert log management server LCD panel ports default EFCM Basic Edition cabling default maintenance port 48, configurable types default SAN management application 61, 88, configure basic information EFCM Basic default TightVNC 52, 87, Element Manager default Windows 53, 88, configure BB_Credit maintenance-level switch 17, EFCM Basic...
Page 297 block or unblock port manage configuration data data collection obtain log information manage configuration data set online state obtain log information upgrade firmware set online state Element Manager application upgrade firmware perform port diagnostics Element Manager application IML or reset switch perform port diagnostics install or upgrade software installation...
Page 298 fabric log SAN management application product status log Enterprise Fabric Mode 44, SAN16M-2 SANtegrity authentication 44, CRU removal and replacement SANtegrity binding 44, FRUs segmented E_Port illustrated parts breakdown description installation fault isolation repair procedures serviceability features SAN16M-2 switch set online state description EFCM Basic Edition maintenance approach...
Page 299 enable user name EFCM Basic configure at management server Element Manager default EFCM Basic Edition switch fabric log default SAN management application 61, 88, switch priority 32, system events (000 - 199) default Windows 53, 88, Telnet access verify disable at management server management server restore information enable at management server power supply replacement...
Page 300 SAN16M-2 Installation and Service Manual...
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