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Novell DATA SYNCHRONIZER MOBILITY PACK - INSTALLATION GUIDE 07-2010 Installation Manual

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AUTHORIZED DOCUMENTATION

Installation Guide

Novell
®
Data Synchronizer Mobility Pack
Public Beta
July 14, 2010
www.novell.com
Novell Data Synchronizer Mobility Pack Installation Guide

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Summary of Contents for Novell DATA SYNCHRONIZER MOBILITY PACK - INSTALLATION GUIDE 07-2010

  • Page 1: Installation Guide

    AUTHORIZED DOCUMENTATION Installation Guide Novell ® Data Synchronizer Mobility Pack Public Beta July 14, 2010 www.novell.com Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 2: Legal Notices

    Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
  • Page 3 Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/ trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners.
  • Page 4 Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 5: Table Of Contents

    Contents About This Guide 1 Product Overview What Is Data Synchronizer? ........... 9 1.1.1 Data Synchronizer Capabilities .
  • Page 6 Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 7: About This Guide

    About This Guide The Novell Data Synchronizer Mobility Pack Installation Guide helps you to understand and set up a Data Synchronizer system by installing the Data Synchronizer Mobility Pack, which consists of Data Synchronizer, the GroupWise Connector, and the Mobility Connector. The guide is divided into these sections: Chapter 1, “Product Overview,”...
  • Page 8 Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 9: Product Overview

    Novell Data Synchronizer allows personal information management (PIM) data such as e-mail, appointments, tasks, and contacts to synchronize between enterprise e-mail and collaboration applications such as Novell GroupWise, other collaboration applications, and mobile devices. It is a bi-directional and many-to-many synchronization solution that can connect multiple collaboration applications and mobile devices, providing real-time, event-driven synchronization.
  • Page 10 Mobility Connector, GroupWise content can be synchronized to any mobile device that uses Microsoft ActiveSync. Or, if you install add the SugarCRM connector to your Synchronizer system, your GroupWise contact information can be synchronized with the contact information in SugarCRM. Novell Data Synchronizer Mobility Pack Installation Guide...
  • Page 11 Supported Applications Data Synchronizer currently provides connectors for the following applications: Novell GroupWise Mobile devices that use the ActiveSync protocol Salesforce.com SharePoint SugarCRM Application Items Each application has its own types of data (often called “items”) that would be useful to synchronize with other applications.

  • Page 12: Data Synchronizer System Requirements

    Hardware requirements for the Synchronizer server: 64-bit/x86 processor 2.2 GHz processor; multi-processor system recommended 4 GB RAM 45 MB of disk space for the Synchronizer software 200 GB of disk space recommended for data storage during system operation Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 13: Directory Service Requirement

    Data storage disk space varies widely depending on the amount of data being synchronized, the number of users participating in synchronization, the logging level for Synchronizer log files, and other variables specific to your Synchronizer system implementation. The largest consumers of disk space are the Synchronizer database ( /var/lib/pgsql and Synchronizer log files ( ).
  • Page 14 Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 15: Mobility Pack Installation

    Mobility Pack Installation The Novell Data Synchronizer Mobility Pack Installation program available in YaST helps you install Data Synchronizer, the GroupWise Connector, and the Mobility Connector to set up your initial Synchronizer system. Section 2.1, “Planning a Data Synchronizer System,” on page 15 Section 2.2, “Setting Up Your Data Synchronizer System,”...
  • Page 16 Synchronizer Web Admin lists users and groups that you can add to your Synchronizer system. The Installation program lets you browse for the user and group containers. It then displays the containers in the following LDAP format: ou=container_name,ou=organizational_unit,o=organization Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 17: Planning How To Add Users

    Contexts for Users and Groups” in “Managing Your Synchronizer System” in the Novell Data Synchronizer Administration Guide. LDAP Passwords vs. GroupWise Passwords Users use their LDAP passwords to log in to the network. They might or might not use the same password to log in to their GroupWise mailboxes.
  • Page 18 If you have a very large number of groups with no particular distinguishing characteristics, you might want to create LDAP groups based on the first letter of users’ last names or usernames (for example, A-I, J-R, and S-Z). Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 19: Gathering Groupwise System Information

    Regardless of the variables involved in adding users to your Synchronizer system, advanced planning can make the process of adding users easier and faster. DATA SYNCHRONIZER MOBILITY PACK INSTALLATION SUMMARY SHEET Under Add Groups, specify LDAP groups of users to add to your Synchronizer system. If the LDAP groups do not already exist, create them in your LDAP directory before you run the Mobility Pack Installation program.
  • Page 20 4500. If necessary, you can configure the GroupWise Connector to use a different port number after installation, as described in “Changing the GroupWise Connector Listening Port” in “GroupWise Connector Configuration” in the Groupwise Connector Installation and Configuration Guide. Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 21: Gathering Mobile Device Information

    80 for non-secure HTTP connections. If mobile devices connect directly to the Mobility Connector, a secure HTTP connection is strongly recommended. If mobile devices connect to the Mobility Connector through a security application such as Novell Access Manager, the Mobility Connector can appropriately be configured with a non-secure HTTP connection.
  • Page 22 Synchronizer system until all GroupWise data has synchronized to the Mobility Connector. If you mark Yes, you must manually release the block before users can connect, as described in “Blocking/ Unblocking Incoming Devices” in “Mobility Connector Configuration” in the Mobility Connector Installation and Configuration Guide. Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 23: Setting Up Your Data Synchronizer System

    “Setting Up Multiple Synchronizer Administrator Users” in “Managing Your Synchronizer System” in the Novell Data Synchronizer Administration Guide. 2.2 Setting Up Your Data Synchronizer System You should already have reviewed Chapter 2.1, “Planning a Data Synchronizer System,” on page 15...

  • Page 24: Performing Pre-Installation Tasks

    5 (Conditional) If necessary, stop and disable any existing Web server that is currently running on the Synchronizer server. For example, to stop the Apache Web server and its associated instance of Tomcat: 5a Enter the following commands to stop Apache and Tomcat: /etc/init.d/tomcat5 stop /etc/init.d/apache2 stop Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 25: Running The Data Synchronizer Mobility Pack Installation Program

    Running the Data Synchronizer Mobility Pack Installation Program. 2.2.2 Running the Data Synchronizer Mobility Pack Installation Program 1 Download the Novell Data Synchronizer Mobility Pack ISO file from Novell Downloads (http://download.novell.com) to a convenient temporary directory: novell-datasynchronizer-mobility-pack-version.iso 2 On your Linux desktop, click Computer > YaST, then enter the password.
  • Page 26 Data Synchronizer Admin DN Data Synchronizer Database Password GroupWise Connector Settings: Trusted Application Name Trusted Application Key File GroupWise Post Office Agent IP Address or Hostname SOAP Port Secure Mobility Connector Settings: Device Port Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 27: Checking The Status Of The Data Synchronizer Services

    Synchronizer services: root rcdatasync start rcdatasync restart rcdatasync stop The Synchronizer services can also be managed independently, as described in “Managing the Synchronizer Services” in the Novell Data Synchronizer Administration Guide. Mobility Pack Installation...

  • Page 28: Checking The Status Of The Connectors

    Admin, as described in “Customizing a User’s Synchronization Settings” in “Managing Connectors” in the Novell Data Synchronizer Administration Guide. Calendar items (appointments, tasks, notes) from the last two weeks and all future items. Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 29: What's Next

    Novell Data Synchronizer Documentation Web site (http://www.novell.com/documentation/datasync_connectors1). For device-specific information, see the Novell Data Synchronizer Mobility Connector Wiki (http:// wiki.novell.com/index.php/Data_Synchronizer_Mobility_Connector). 2.2.6 Testing Your Data Synchronizer System 1 Test your Synchronizer system by logging into the GroupWise client and sending yourself an e-mail message 2 Reply to the message from your mobile device.
  • Page 30 /etc/datasync /etc/init.d/datasync* /var/lib/datasync /var/log/datasync /var/run/datasync /var/lib/pgsql 4 Remove the Mobility Pack repository from the Linux server: 4a In YaST, click Software > Software Repositories. 4b Select the Mobility Pack repository, then click Delete. Novell Data Synchronizer Mobility Pack Installation Guide...

  • Page 31: Managing Your Data Synchronizer System

    Admin” “Managing Your Synchronizer System” “Securing Your Synchronizer System” Some aspects of connector management are common to all connectors and are covered in “Managing Connectors” in the Novell Data Synchronizer Administration Guide. “Managing User Profiles” “Managing Users” “Managing Groups” “Auditing User Synchronization Activity”...

  • Page 32: Managing The Mobility Connector

    After your Synchronizer system is fully installed and running, you can add more connectors in order to synchronize GroupWise data with several popular collaboration applications. For instructions, see Data Synchronizer Connector Documentation Web site (http://www.novell.com/documentation/ datasync_connectors1/). Novell Data Synchronizer Mobility Pack Installation Guide...
  • Page 33 Mobility Pack Installation Summary Sheet Value for Your Synchronizer Installation Script Field Explanation System LDAP Server Information: “LDAP Server Network Information” on page Hostname or IP address: Secure LDAP Port? Default port: 636 Default port: 389 LDAP Server Credentials: “LDAP Server Credentials” on page LDAP administrator DN: LDAP administrator...
  • Page 34 Section 2.1.3, “Planning How to Add Users,” on page Add Groups: Section 2.1.3, “Planning How to Add Users,” on page GroupWise Authentication: “LDAP Passwords vs. GroupWise Passwords” on LDAP passwords page GroupWise passwords Novell Data Synchronizer Mobility Pack Installation Guide...
  • Page 35 Mobility Pack Troubleshooting “The Mobility Pack Installation program cannot communicate with the LDAP server” on page 35 “You cannot add an LDAP group during Mobility Pack installation” on page 35 “The Mobility Pack Installation program cannot communicate with the GroupWise POA” on page 35 “The Synchronizer services do not start”...
  • Page 36 The Synchronizer services do not start Possible Cause: PostgreSQL is not running on the Synchronizer server. Action: Check the status of PostgreSQL on the Synchronizer server, and start it manually if necessary. rcpostgresql status rcpostgresql start Novell Data Synchronizer Mobility Pack Installation Guide...

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