Cisco 8851 Series Quick Start Manual

1
Your Phone
1
Incoming call or voicemail indicator
2
Feature and session buttons
3
Softkeys
4
Back, Navigation cluster, and Release
5
Hold, Transfer, and Conference
6
Headset, Speakerphone, and Mute
7
Voicemail, Applications, and Directory
8
Volume
Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco IP Phone 8851 Series
8 7
Feature and Session Buttons
Use feature buttons (left side) to view calls on a line
or access features such as Speed Dial. Use session
buttons (right side) to perform tasks such as
resuming a held call. If you use a locale that reads
right to left, the feature and session button locations
are swapped.
Buttons illuminate to indicate status:
Green, steady: Active call
x
Green, flashing: Held call
x
Amber, steady: Private line in use
x
Amber, flashing: Incoming call
x
Red, steady: Remote line in use
x
Red, flashing: Remote line on hold
x
Make a Call
Enter a number and pick up the handset.
Answer a Call
Press the flashing amber line button.
2
Put a Call on Hold
3
1. Press Hold
4
2. To resume a held call, press Hold again.
5
View Your Recent Calls
1. Press Applications
6
2. Select Recents.
3. Select a line to view.
Transfer a Call to Another Person
1. From a call that is not on hold, press Transfer
2. Enter the other person's phone number.
3. Press Transfer again.
Add Another Person to a Call
1. From a connected call that is not on hold, press
2. Press Active calls to select a held call.
3. Press Conference again.
Quick Start Guide
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Conference .
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October 2016