Cisco 8851 Quick Reference Manual

Enterprise Centrex – Cisco 8851 Phone Set Quick Reference Guide
① Incoming call or Voicemail Indicator
② Line and Busy Lamps Field (BLF)
③ Soft Key and Features Buttons
④ Navigation Panel
⑤ End Call
⑥ Hold, Transfer and Conference
⑦ Headset, Speaker and Mute
⑧ Backspace
⑨ Volume
⑩ Voicemail, Setting and Directory
Version 2.1_12092019
Dial an Outside-Office Call
1. Enter [ 9 ] then press Phone Nos.
Dial an Extension Call
1. Enter Extension Nos.
Dial IDD
1. Enter [ 9 ][ 0 ][ 0 ][ 1 ]
2. Or Enter [ 9 ][ 0 ][ 0 ][ 6 ][ 0 ]
3. Enter Country Code + IDD No.
Updated on 12
Redial Last Placed Nos.
1. Press Redial, then Call
Hold Call
Method 1
1. Press Hold or
2. Press Resume to reconnect the held call
Method 2
1. Enter [ * ][ 1 ][ 7 ] then press Call
2. Press [ # ][ 1 ][ 7 ] to resume call
Hold Current Call and Pick up
Incoming Call
1. Press Hold or
2. Pick up the incoming line key
3. Press End Call then Resume
Forward All Calls
Initiate Call Forwarding
Method 1
1. Press Forward
2. Enter Extension Nos. or
Method 2
1. Call [ * ][ 0 ][ 5 ]
2. Enter Extension Nos or Phone number
Cancel Call Forwarding
1. Press Clr Fwd (Clear Forward)
2. Or Enter [ # ][ 0 ][ 5 ]
Forward Busy Calls
Initiate Call Forwarding
1. Call [ * ][ 2 ][ 5 ]
2. Enter Extension Nos. or Phone number
Cancel Call Forwarding
1. Enter [ # ][ 2 ][ 5 ]
th
Sept 2019
when finish