Cisco 8851 Quick Reference Manual

HOW TO PLUG IN YOUR PHONE

- Ensure your phone cable is plugged into the
Internet labelled port at the back of the phone
- Plug the cable into LAN port modem/switch
- Your phone screen will appear as configured
with your name or extension and any other
colleagues' numbers

HOW TO PLACE A CALL

- Enter a number
- Press the Call soft key

HOW TO ANSWER A CALL

- Press the Answer soft key, or
- Lift the handset

HOW TO END A CALL

- Press the End Call soft key, or
- Hang up the handset

HOW TO HOLD A CALL

- Press the Hold soft key, or the Hold button
- Press the resume soft key, or the Hold button
to take the call off Hold
CISCO 8851
Q U I C K R E F E R E N C E G U I D E
Voicemail
indicator
Lines or Speed Dials
Navigation
Arrows
Volume Control
Press +/-
to adjust volume
Commonly used Codes
*2<phone Number># – Forwarding On
*3# – Forwarding Off
*5# – Call Pick up
Soft
Keys

HOW TO BLIND TRANSFER A CALL

Hold Blind Transfer enables you to transfer a call to
Transfer
another party without announce the call prior to
Conference
transferring it
- While on a call press the next page soft key
- Press BlindXfer soft key
- Enter the transfer destination number
- Press the Call soft key to complete the transfer

HOW TO ACCESS MESSAGES

Headset
Speaker
- Press the Messages button on the handset
Mute
- Follow the prompts to access the Voice
Portal to:
-- retrieve Voice Mail messages and
-- record greetings