Troubleshooting - iRobot DIRT DOG - MANUAL 2 Owner's Manual

Troubleshooting

iRobot Dirt Dog will tell you when something is wrong with a two-tone "uh-oh"
sound followed by beeping. Refer to the chart below to resolve iRobot Dirt
Dog's problem. If the problem is not resolved, visit www.irobot.com/support.
number of beeps likely cause
after "uh-oh"
No beeps A wheel is stuck or is not
touching the ground
1 The main brushes cannot
turn
2 The side brush cannot
turn
4 A wheel motor cannot run Your iRobot Dirt Dog may be stuck or something may be wrapped
5 The cliff sensors have
failed or are blocked
6 Wheel obstruction or
robot attempting to drive
over an obstacle
3, 7 or 8 Not applicable
9 Sensor error
10 iRobot Dirt Dog is stuck
Miscellaneous Troubleshooting
Problem
iRobot Dirt Dog's
Clean button light will
not illuminate
iRobot Dirt Dog is not
picking up debris
iRobot Dirt Dog does
not charge
iRobot Dirt Dog backs
up frequently and
behaves erratically
TIP: If you notice that irobot Dirt Dog is sitting on its Home Base and the Clean button
light is not illuminated, then clean the charging contacts on the bottom of the
robot and on the Home Base.
likely cause what to do
Battery not seated Remove iRobot Dirt Dog's battery by pushing the side clips and
correctly re-insert the battery making sure you hear an audible click.
Bin is full Empty the bin and clean iRobot Dirt Dog's brushes.
(See page 14)
Power supply not Ensure that the power supply is correctly connected to iRobot
plugged in Dirt Dog.
Dirty cliff sensors Use compressed air to clean out iRobot Dirt Dog's cliff
sensors. (See page 14)
what to do
Pick up the robot, place it down securely on the floor and touch
the clean button to restart the cycle.
Turn over iRobot Dirt Dog and remove the brush guard by
pushing the two yellow tabs. Remove the brushes, clear any
obstructions, and replace them again. (See page 20)
Turn over iRobot Dirt Dog. Look to see if something is wrapped
around the side brush. Remove the side brush with a screw
driver and check for string or hair that may be wrapped around it.
around a wheel. Look for something wrapped around the wheels.
Push them in and out and make sure they turn easily.
Turn over iRobot Dirt Dog and clear any debris that might be
caught underneath the front bumper in the cliff sensors. You
can also use compressed air to clean them out.
Turn over iRobot Dirt Dog and remove any obstructions that
prevent the wheels from seating all the way up into iRobot Dirt
Dog's body. Also, remove any obstacles that iRobot Dirt Dog
could drive over.
iRobot Dirt Dog's beep codes do not include 3, 7 or 8 beeps. If
you are getting an error with 3, 7 or 8 beeps, try counting again
or contact iRobot Customer Care.
Please contact iRobot Customer Care.
Pick up iRobot Dirt Dog and start it again somewhere else.
Use a virtual wall or other barrier to keep iRobot Dirt Dog away
from the place it got stuck.
www.irobot.com
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