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Nespresso PRODIGIO C70 Service Manual
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Nespresso PRODIGIO C70 Service Manual

Nespresso PRODIGIO C70 Service Manual

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S E R V I C E M A N U A L
C O F F E E M A C H I N E S
PRODIGIO
PRODIGIO&MILK
All manuals and user guides at all-guides.com
C70 / D70
C75 / D75
Version 1.0 en, 12.02.2016

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Summary of Contents for Nespresso PRODIGIO C70

  • Page 1 All manuals and user guides at all-guides.com S E R V I C E M A N U A L C O F F E E M A C H I N E S PRODIGIO C70 / D70 PRODIGIO&MILK C75 / D75 Version 1.0 en, 12.02.2016...
  • Page 2 Nespresso App (application software) ............. 22 4.4.1 Prerequisites ...................22 4.4.2 Pairing smartphone or tablet with coffee machine ........23 4.4.3 Nespresso App - coffee machine setup ..........26 4.4.4 Nespresso App - machine page overview ..........27 4.4.5 Nespresso App - coffee brewing management ........27 4.4.6 Nespresso App - machine management..........28...
  • Page 3 All manuals and user guides at all-guides.com Check list for milk frother ................. 38 Machine error code table ................. 39 7 Repairs ........................ 40 Safety instructions ................... 40 Repair and mounting tips ................. 40 Tools and accessories ..................41 General disassembly ..................42 7.4.1 Prepare coffee machine for disassembly..........
  • Page 4 All manuals and user guides at all-guides.com 8.5.1 Measure hot milk temperature ..............85 8.5.2 Measure milk froth ratio ................85 Protective earth (PE) continuity test..............86 8.6.1 What is the protective earth continuity test about? .........86 8.6.2 General ....................86 8.6.3 Test sequence..................87 8.6.4 What to do if the protective earth continuity test fails......88 Protective insulation test ..................
  • Page 5 Spare parts lists and exploded drawings are subject to change. To obtain the last version, please contact your official spare parts supplier. Visit the Nespresso technical website periodically to check for upgrades, technical modi- Access is restricted fications, counter measures etc. for these coffee machines:...
  • Page 6 G E N E R A L S A F E T Y N O T E S The repair of these machines can only be performed by Nespresso approved after-sales centers and technicians, using suitable tools and original spare parts and taking into account the national safety regulations.
  • Page 7 16) Milk frother 9) Drip grid The coffee buttons (2, 3, 4) and the Nespresso logo (7) are backlighted in white. The swivel arm version (13) of the Prodigio can be rotated by 180 degrees, while the version of the Prodigio&milk can be rotated by 90 degrees only.
  • Page 8 All manuals and user guides at all-guides.com M A I N C O M P O N E N T S 2.1.1 Overview - milk frother (Aero 3) The milk frother is part of the coffee machine Prodigio&milk. 1) Lid 5) Frothing spring (for milk froth only) 2) Seal 6) Mixer for hot milk...
  • Page 9 All manuals and user guides at all-guides.com M A I N C O M P O N E N T S Interior view of coffee machine 1) Drop stop 9) Water tank connector 2) Steam cover 10) Magnet fixing for water tank 3) Brewing unit (3 permanent magnets) 4) MMI board (Men Machine Interface)
  • Page 10 All manuals and user guides at all-guides.com M A I N C O M P O N E N T S Interior view of swivel arm Swivel arm of Prodigio&milk - view from below. Beside the special swivel arm, the two coffee machine types have the same internal design.
  • Page 11 All manuals and user guides at all-guides.com M A I N C O M P O N E N T S Fluid system 1) Coffee outlet 8) Pump 2) Brewing unit 9) Flowmeter 3) Thermoblock 10) Drip tray 4) High pressure connector 11) Cup support 5) Water tank 12) Used capsule container...
  • Page 12 All manuals and user guides at all-guides.com T E C H N I C A L D A T A T E C H N I C A L D A T A Rating plates 3.1.1 Example of brand specific rating plate The rating plate can be found at the bot- tom of the coffee machine.
  • Page 13 All manuals and user guides at all-guides.com T E C H N I C A L D A T A 3.1.3 Rating plate details (example) 1) Brand name 7) Serial number 2) Machine type 8) Machine name 3) Voltage and power rating 9) FCC approval 4) Place of manufacture 10) Special disposal icon...
  • Page 14 All manuals and user guides at all-guides.com T E C H N I C A L D A T A Technical specifications 3.2.1 Coffee machines Mains voltage ranges Prodigio coffee machine Europe, RU, AU, CN, KR, SG, HK, ME, ZA, IL, BR, AR....220-240 V, 50/60 Hz USA, Canada ..................120 V, 50/60 Hz BR, MX ....................127 V, 50/60 Hz Japan....................
  • Page 15 All manuals and user guides at all-guides.com T E C H N I C A L D A T A Prodigio&milk coffee machine Energy efficiency class level ................A - 40% Daily energy consumption..................89 Wh Annual energy consumption ................33 kWh Pump Pump pressure - Max.
  • Page 16 All manuals and user guides at all-guides.com T E C H N I C A L D A T A 3.2.2 Milk frother (Prodigio&milk) Mains voltage EU ....................220-240 V / 50-60 Hz US/CA ..................120-127 V / 50-60 Hz AU .....................
  • Page 17 All manuals and user guides at all-guides.com T E C H N I C A L D A T A 3.2.3 Dimensions, weight and size Dimensions in [mm]. 218.4 119.5 Prodigio dimensions (length x width x height)......374 x 119.5 x 255.3 mm Prodigio&milk dimensions (length x width x height) ....
  • Page 18 According to the following table the status of the coffee machine is shown by light signals of the 3 coffee buttons Lungo, Espresso and Ristretto (white LEDs) maintenance light (M-light, orange LED) Nespresso logo backlight (N-light, white LED) Machine status Lungo...
  • Page 19 All manuals and user guides at all-guides.com O P E R A T I O N Machine status Lungo Espresso Ristretto M-light N-light Software update Blinking, 2 Hz Device identifi- — — — — Blinking, cation 5 x 0.5 sec User intervention required Notification des- —...
  • Page 20 All manuals and user guides at all-guides.com O P E R A T I O N Machine modes 4.3.1 Machine modes of coffee machine This table also con- This table helps to understand the operating modes of the Prodigio coffee machine: tains the keying sequences for - volume programming...
  • Page 21 • Reset capsule 4 sec. counter and descaling counter • Cancel pairing with Nespresso App. device ® • Activate Bluetooth • Automatically after a certain period of non- use. • Manually at any time...
  • Page 22 A special application software (app) is necessary to enable the data exchange between the devices. The new, official Nespresso App extends the functionality of the Prodigio coffee machine with: •...
  • Page 23 All manuals and user guides at all-guides.com O P E R A T I O N Nespresso App Download the official Nespresso App version free of charge on your smartphone or tablet depending on the operating system: Operating system Store...
  • Page 24 2) Wait until lights stop blinking and machine. Pairing is not possible if the machine is in ready mode. 4) Launch Nespresso App on smart- distance between the two phone or tablet. devices is too big! 5) Touch machine icon.
  • Page 25 If a customer’s coffee machine was paired in the repair center (e.g. for troubleshooting): • Reset settings after pairing. • Reset settings of Nespresso App after use and before sending back the machine to the customer. Otherwise it is not possible for the customer to pair the coffee machine. •...
  • Page 26 All manuals and user guides at all-guides.com O P E R A T I O N 4.4.3 Nespresso App - coffee machine setup If the water hardness test is omitted, level 5 (very hard water) is used as default setting.
  • Page 27 All manuals and user guides at all-guides.com O P E R A T I O N 4.4.4 Nespresso App - machine page overview After multiple pairing, different machine pic- tures can appear in the machine menu. 1) Machine menu with...
  • Page 28 All manuals and user guides at all-guides.com O P E R A T I O N 4.4.6 Nespresso App - machine management Touch machine icon at the bottom of the machine page to display this submenu: Example if machine status is ok (blue ring Example if machine status is not ok around machine picture).
  • Page 29 In case of an unpairing, all setups and specifications will be lost and the coffee machine will be reset to factory settings. 4.4.7 Nespresso App - capsule stock management Touch capsule icon at the bottom of the machine page to display this submenu:...
  • Page 30 Nespresso by the app. Machine icon is missing on start screen of the The services of the Nespresso App are not avail- Nespresso App. able in the current country. A flag icon appears instead of the machine Touch flag icon and select another country.
  • Page 31 All manuals and user guides at all-guides.com O P E R A T I O N Empty water system After every operation, some water (max. 25 ml / 0.85 oz) remains in the coffee machine. After this procedure, Therefore the water system must be emptied the coffee machine will not be ready for approx.
  • Page 32 All manuals and user guides at all-guides.com M A I N T E N A N C E M A I N T E N A N C E Descaling Only use Nespresso descaler (5034) or Nespresso descaling kit – (3035/CBU-2) never use vinegar! Descaler can damage casing and surfaces.
  • Page 33 All manuals and user guides at all-guides.com M A I N T E N A N C E The brewing unit stays closed until the end of the descaling mode. 5) Close an open slider. 7) Refill the water tank with the used des- 6) Press any coffee button to start des- caling solution collected in the con- caling.
  • Page 34 All manuals and user guides at all-guides.com M A I N T E N A N C E 5.2 Cleaning procedure for coffee machine Risk of fatal electrical shock and fire! Never clean wet or immerse plug, cord or appliance in any fluid. Unplug appliance and let it cool down to avoid burns.
  • Page 35 All manuals and user guides at all-guides.com M A I N T E N A N C E 5) Rinse water tank and wipe dry with a 6) Clean the coffee outlet regularly with a soft cloth. damp cloth. 5.3 Cleaning procedure for milk frother Risk of damage! The inside of the jug is coated for easy cleaning.
  • Page 36 All manuals and user guides at all-guides.com T R O U B L E S H O O T I N G T R O U B L E S H O O T I N G Check list for coffee machine After an initial inspec- Measure / Further measures /...
  • Page 37 Check Error symptoms repair work repair work a) YES - compatible device YES - continue with Nespresso App. has Blue- NO - try again and place com- ® tooth mode activated and is patible device with Nespresso placed within a distance of App.
  • Page 38 (cold milk prepa- backlighted in blue ration) 6 Final cleaning No errors found according to YES - for more information (see page 35) check list? please contact Nespresso Service Division End of check list Prodigio service manual Version 1.0 en...
  • Page 39 Upp voltage observation: 1001 Electronic malfunction / serious error is for machine errors input short to ground or to V only. See Nespresso tech- Upp voltage observation error nical website for a com- plete table. 1002 General malfunction / serious error...
  • Page 40 R E P A I R S These repair instructions are based on exploded drawings with position numbers combined with repair and mounting tips, presuppose basic knowledge in repairing Nespresso coffee machines. Safety instructions Risk of fatal electrical shock! Mains voltage inside the coffee machine.
  • Page 41 All manuals and user guides at all-guides.com R E P A I R S Wiring arrangement Random changes in the wiring arrangement of the wired model version during a repair can cause electromagnetic interferences, squeezed wires, insulation defects due to contact with hot parts, insulation problems if low and high voltage wires are not separated, interference with and damage to electronics.
  • Page 42 All manuals and user guides at all-guides.com R E P A I R S General disassembly This subchapter shows all necessary disassembly steps to gain access to the main assembly (slider unit, brewing unit, thermoblock, pump and electronic device). 7.4.1 Prepare coffee machine for disassembly 1.
  • Page 43 All manuals and user guides at all-guides.com R E P A I R S 7.4.2 Remove outlet cover • Press up outlet cover (8) and pull it out from front cover (64). Version 1.0 en Prodigio service manual...
  • Page 44 All manuals and user guides at all-guides.com R E P A I R S 7.4.3 Remove front cover Take care not to • Reach into circular opening and release 2 latches of front cover (encircled). scratch the surface • Swing out front cover (64) at the bottom until it touches the drop stop (7). and keep the front cover at a safe place.
  • Page 45 All manuals and user guides at all-guides.com R E P A I R S 7.4.4 Remove cover • Loosen 1 screw (40, Torx screw TX10 with safety pin) at the rear side of the cover (1) - see detail. • Loosen 2 screws (15, Torx screws TX10 with safety pin) on underside of chassis (6).
  • Page 46 All manuals and user guides at all-guides.com R E P A I R S If the cover (1) is only • At the bottom of the cover (1): Push both sides away from chassis (6). pushed backwards, 2 • Then push cover to the rear and upwards. of its ribs (encircled) will break.
  • Page 47 All manuals and user guides at all-guides.com R E P A I R S 7.4.5 Remove blind Take care no to dam- 1. Release 4 latches (2 on each side) with screwdriver and remove blind (2) from print age the light guide cover (5).
  • Page 48 All manuals and user guides at all-guides.com R E P A I R S 7.4.6 Remove drop stop To dismantle the drop stop, the brewing unit must be closed. Use a a cordless drill driver connected to the motor to close the unit or, before dismantling the machine, start a coffee without a capsule and...
  • Page 49 Do not replace MMI PCB together with main PCB at once. Otherwise the machine serial number, stored on the original PCBs, will be lost and pairing resp. using the Nespresso App is not possible anymore. .A replacement PCB (MMI PCB or main PCB) has no stored machine serial number but will retrieve it from the other original PCB after switching on the coffee machine.
  • Page 50 All manuals and user guides at all-guides.com R E P A I R S 7.4.8 Remove lever and light barrier • Remove spring (68). • Remove lever (67) - see upper detail: • Press latch (circled in red) against lever and turn lever clockwise. •...
  • Page 51 All manuals and user guides at all-guides.com R E P A I R S 7.4.9 Remove print cover 1. Check position of ratchets (4) for reassembly. Handle with care! 2. Release 4 latches (2 on each side) with screwdriver and remove print cover (5) Ratchets (4) can drop from chassis (6).
  • Page 52 All manuals and user guides at all-guides.com R E P A I R S 7.4.10 Remove pivot bottom, water tank connector and power cable • Release 5 clips on pivot bottom (19) with a screwdriver. • Remove pivot bottom from pivot top (17). •...
  • Page 53 All manuals and user guides at all-guides.com R E P A I R S Do not try to remove the cable bracket (18) from the underside of the coffee machine. The cable bracket will then probably be destroyed. The cable bracket is hooked at one side.
  • Page 54 All manuals and user guides at all-guides.com R E P A I R S 7.4.11 Remove pivot bottom, water tank connector, power cable and Otter connector (Prodigio&milk) • Loosen 3 screws (TX10 torx screws) from pivot bottom milk (19). • Release 5 clips on pivot bottom milk (19) with a screwdriver.
  • Page 55 All manuals and user guides at all-guides.com R E P A I R S • Remove pivot bottom milk (19) from pivot top milk (17). • Remove water tank connector (20) from pivot bottom milk and pull off its hose from flowmeter (22) in electronic module.
  • Page 56 All manuals and user guides at all-guides.com R E P A I R S • Remove connection cable (48): Caution - fragile • Unplug both insulated angled Faston receptacles with the help of a screwdriver insulation on Fas- or pointed pliers from electronic module (82). ton receptacles.
  • Page 57 All manuals and user guides at all-guides.com R E P A I R S • Remove 3 small Faston receptacles from Otter connector on pivot top milk (17). Latches will break if • Remove Otter connector by releasing 3 latches. not unlocked very carefully! Version 1.0 en...
  • Page 58 All manuals and user guides at all-guides.com R E P A I R S Assembly checkpoints • Use marked cable guide to lay wires to Otter connector. • Check wiring of Otter connector. Prodigio service manual Version 1.0 en...
  • Page 59 All manuals and user guides at all-guides.com R E P A I R S 7.4.12 Remove electronic module (main PCB) For pump removal, • Remove isolation cover (29) from pump (30). refer to page 63. • Unplug both Faston receptacles from pump terminal (see below). •...
  • Page 60 Do not replace main PCB together with MMI PCB at once. Otherwise the machine serial number, stored on the original PCBs, will be lost and pairing resp. using the Nespresso App. is not possible anymore. .A replacement PCB (MMI PCB or main PCB) has no stored machine serial number but will retrieve it from the other original PCB after switching on the coffee machine.
  • Page 61 All manuals and user guides at all-guides.com R E P A I R S • Press together flowmeter clips (see detail) and remove flowmeter (22) from main The flowmeter clips board (23). get damaged during disassembly. Assembly checkpoints • Never re-use a flowmeter (22). Always assemble a new flowmeter. •...
  • Page 62 All manuals and user guides at all-guides.com R E P A I R S 7.4.14 Remove high pressure tube • Remove the high pressure tube (27) by cutting through both connector clips (26). Assembly checkpoint • Make sure that both connector clips (26) are mounted correctly. Prodigio service manual Version 1.0 en...
  • Page 63 All manuals and user guides at all-guides.com R E P A I R S 7.4.15 Remove pump The first 2 disassem- • Remove isolation cover (29) from pump (30). bly steps are already • Unplug both Faston receptacles from pump terminal. done if the electronic mod- ule has been removed.
  • Page 64 All manuals and user guides at all-guides.com R E P A I R S 7.4.16 Remove brewing unit Prerequisites: • Drop stop (7) is removed (see page 47). • The brewing unit is open. Front view of chassis (6). Use the illustration as The brewing unit housing (33) is fixed with 4 latches in the chassis (6).
  • Page 65 All manuals and user guides at all-guides.com R E P A I R S Rear view. Push thermoblock • Press thermoblock (35) upwards with one hand. upwards until both • Insert screw driver in gap beside motor. latches at the motor are released.
  • Page 66 All manuals and user guides at all-guides.com R E P A I R S • Move thermoblock (35) gently back and forth to release the upper 2 latches. If necessary use a screwdriver to release the latches. Push brewing unit to •...
  • Page 67 All manuals and user guides at all-guides.com R E P A I R S 7.4.17 Disassemble brewing unit drive • Release marked clip with a screwdriver and remove steam cover (34) from brewing unit housing (33). The brewing unit must be open com- pletely i.e.
  • Page 68 All manuals and user guides at all-guides.com R E P A I R S • Remove bush bearings (X), gear lever left (41) and gear lever right (47) from capsule cage (38). Assembly checkpoints right side left side not ok left side ok left side not ok •...
  • Page 69 All manuals and user guides at all-guides.com R E P A I R S 7.4.18 Remove thermoblock from capsule cage • Loosen 2 screws (39, M3 socket screw) to remove thermoblock (35) from capsule cage (38). • Remove thermoblock sleeve (36) and O-ring (37). Version 1.0 en Prodigio service manual...
  • Page 70 All manuals and user guides at all-guides.com F U N C T I O N T E S T S F U N C T I O N T E S T S Safety instructions Some function tests are performed with an energized, partly opened coffee machine. Danger of electrocution! Mains voltage inside the coffee machine.
  • Page 71 All manuals and user guides at all-guides.com F U N C T I O N T E S T S Measure coffee temperature 10 sec 1) Start coffee machine. 3) Preheat coffee outlet with hot water: 2) Place a measuring cup on cup sup- •...
  • Page 72 All manuals and user guides at all-guides.com F U N C T I O N T E S T S 8.4 Tightness and leakage checks This test must be performed: - each time a part of the water circuit has been removed or replaced - to confirm the tightness of the water circuit under pressure.
  • Page 73 All manuals and user guides at all-guides.com F U N C T I O N T E S T S 8.4.2 Test run Do not run the 30 sec. max pump for more than 30 sec. If machine stops dur- ing test, simply press the Lungo coffee button again.
  • Page 74 All manuals and user guides at all-guides.com F U N C T I O N T E S T S Milk frother tests (Prodigio&milk) Prerequisite Use newly opened UHT, full fat or semi-skimmed milk at fridge temperature (+ 8 °C till The disregard of this + 10 °C) for the following tests only.
  • Page 75 0.3 Ohms (with a test current of 200 mA DC). Test equipment Special test equipment is needed that complies with the regulations to perform protec- Ask Nespresso for tive earth continuity measurements. Detailed requirements and tolerances must be veri- recommendations about test equipment.
  • Page 76 All manuals and user guides at all-guides.com F U N C T I O N T E S T S 8.6.3 Test sequence This test sequence is Danger of electrocution! only an example and Do not plug in the coffee machine during the protective earth continuity has to be adapted to appli- test.
  • Page 77 All manuals and user guides at all-guides.com F U N C T I O N T E S T S Do not damage Milk frother test (Prodigio&milk): inside coating of 1) Touch upper metallic part of milk milk frother jug frother with red test probe.
  • Page 78 Test equipment Special test equipment is needed that complies with the regulations to perform insulation Ask Nespresso for and withstanding voltage tests. Detailed requirements and tolerances must be verified recommendations about test equipment.
  • Page 79 All manuals and user guides at all-guides.com F U N C T I O N T E S T S 8.7.3 Test sequence Danger of electrical shock/short circuit! Do not plug in the coffee machine during insulation test. Danger of electrical shock! Do not touch tip of test probes.
  • Page 80 All manuals and user guides at all-guides.com F U N C T I O N T E S T S 7) Touch slider with red test probe. 8) Press "measure" button. 9) Read off displayed insulation resist- ance or test result. 10) Insert tip of red test probe up into cap- By looking into the sule ejection chute and touch screw...
  • Page 81 All manuals and user guides at all-guides.com F U N C T I O N T E S T S 5) Place milk frother back on Otter con- Do not damage inside coating of nector. milk frother jug 6) Touch upper metallic part of milk with the probe tip.
  • Page 82 All manuals and user guides at all-guides.com E X P L O S I O N D R A W I N G S A N D P A R T S L I S T S Spare parts list Pos.
  • Page 83 All manuals and user guides at all-guides.com E X P L O S I O N D R A W I N G S A N D P A R T S L I S T S Pos. No. Part No. Component Remark NES-29924-SP...
  • Page 84 All manuals and user guides at all-guides.com E X P L O S I O N D R A W I N G S A N D P A R T S L I S T S Pos. No. Part No. Component Remark NES-29509-8-SP...
  • Page 85 Water Hardness Sticker NES-46093-SP Outer Box NES-432068- Outer Box Connect Milk 200D0-1-SP Prodigio User Manual Nespresso Zone 1 / 2 / 3 Prodigio User Manual Delonghi Prodigio Milk User Manual Zone 1 / 2 / 3 Nespresso Prodigio Milk User Manual...
  • Page 86 All manuals and user guides at all-guides.com G L O S S A R Y O F A B B R E V I A T I O N S G L O S S A R Y O F A B B R E V I A T I O N S Term Description Application software...
  • Page 87 All manuals and user guides at all-guides.com N O T E S 1 1 N O T E S Prodigio service manual Version 1.0 en...
  • Page 88 All manuals and user guides at all-guides.com N O T E S Version 1.0 en Prodigio service manual...
  • Page 89 All manuals and user guides at all-guides.com N O T E S Prodigio service manual Version 1.0 en...

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